264 ticketing jobs in India.

... Workday HCM, while maintaining a high level of employee satisfaction. As a Workday Support, You Will Respond to employee requests received via the 74Software ticketing system regarding various HCM processes (Absence tracking, recruitment, training, personal data administration, performance, etc.), in compliance with response ...

... recommendations. Minimum 3 - 5 years of experience Experience in exposure of HR operations & knowledge of HR operations processes. Workday knowledge - mandatory Ticketing tool experience - mandatory Proficient in Microsoft Office English level - advanced Equivalent experience, skills, and/or education will also be considered ...

... to join our team and be part of a dynamic corporate travel environment. Position 1: GDS Travel Support Experience: 2+ years of GDS experience with a strong ticketing background Key Responsibilities & Requirements Strong hands-on experience with Amadeus (preferred) or Sabre End-to-end GDS knowledge, including: PNR creation ...

... mindset Advantage (Not Required) - Prior hands-on exposure to any of: CSPM, Exposure Management, External Attack Surface Management, Identity Protection, or Purview - Exposure to ITSM/ticketing tools (ServiceNow) - Security-related certifications: CompTIA Security+, CEH, or vendor-specific (Microsoft, CrowdStrike, etc.)

... Maintain CRM records and meet SLAs Eligibility Criteria - Minimum 1 year experience in International Travel / Airline / OTA - Strong knowledge of fare rules, ticketing, and reissues - Good communication skills (spoken & written English) - Ability to handle high call volumes and multitask - Comfortable with rotational & night ...

... customers. Maintain a deep knowledge of company products and services. Degree in management, marketing, communication, or a similar field. Experience as a relationship manager, in customer service, or a similar role. Proficiency in Microsoft Office, CRM software and use of ticketing systems. 1) Immediate joiners required

... (iFix) or patches provided by IBM after validation. Document changes and perform regression testing post-fix deployment. AMS Tools & Processes: Familiarity with ticketing systems (ServiceNow), Splunk etc. Professional Experience 2+ years in middleware administration and AMS operations. Proven track record in managing critical ...

... Windows server troubleshooting. - Hands-on experience with patch management tools and adherence to change management processes. - Experience with monitoring and ticketing tools (ServiceNow/SCOM or equivalents). - Exposure to Azure AD/Entra ID, Intune/Endpoint Manager, and hybrid identity. - Bachelors degree in engineering/computer ...

... support during business-critical periods. Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes. Work with monitoring tools and ticketing systems such as ServiceNow, Remedy, or Jira. Support testing activities including Unit Testing (UT), SIT, and UAT. Ability work in Shifts supporting Multiple ...

... integrations. Key Responsibilities As a Technical Support Engineer, you will: - Process and manage MACD (Moves, Adds, Changes, and Deletions) requests through ticketing systems - Configure and implement changes in contact center environments as per customer requirements - Validate configurations and ensure successful completion ...

... in Customer Support or Technical Support - 1–2 years experience managing a support team - Experience supporting B2B SaaS products - Hands-on experience with ticketing tools, such as: ~ Experience using CRM systems, such as: Salesforce HubSpot Zoho CRM Candidates with experience in the following areas will have an advantage: ...

Company Description AbhiBus is a leading online bus-ticketing platform that aggregates ticket inventory from over 4,000 bus operators - including major State Road Transport Corporations (SRTCs), covering more than 3.5 lakh (350,000+) routes across India. The AbhiBus website and apps allow users to check amenities provided ...

... members Stay updated with the latest tools technologies and service management practices Promote continuous learning and professional development within the team 7 Tool Technology Management Administer and optimize service desk tools and ticketing systems Coordinate with vendors for tool upgrades support and integration

... and analyze data. Prior experience working with mid to large-scale enterprise clients, ideally in logistics or e-commerce enablement. Familiarity with CRMs, ticketing systems, and reporting dashboards. Ability to translate data insights into client-facing narratives and business decisions. Strong stakeholder management skills—comfortable ...

... a SaaS environment. Excellent communication and customer service skills. Deep understanding of software, databases, and cloud technologies. Proficiency in ticketing and chat software. Accelerated Career Growth – Fast-track your way into leadership roles with a clear growth path. Supportive Culture – Work with a friendly, ...

... cross-validate data across multiple source systems (US 3P, EU, CNGS). - Design and deploy monitoring and alerting systems for all data pipelines. Automate ticketing on job failures, SLA breach notifications, and data freshness checks. - Define and enforce data quality contracts: schema evolution policies, null-rate thresholds, ...

... through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related ...

... Microsoft AZ-900 (or AWS) Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python). Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service). Knowledge of containerization (Docker/Kubernetes) basics.

... years of experience in technical support, customer service, or a related role. o Prior experience in troubleshooting. Technical Skills: o Familiarity with ticketing systems (e.g., Zoho Desk, Zendesk, Freshdesk) and CRM tools. Soft Skills: o Excellent verbal and written communication skills in both English and Hindi. o ...

... Employment Type: Work From Home Experience: - 1 – 3 yrs. of experience in customer support, tele-calling, or a BPO environment - Prior experience with CRM or ticketing tools (Zendesk, Freshdesk, etc.) is an added advantage - Good verbal and written communication skills in English and Hindi/regional language - Basic computer ...