264 ticketing jobs in India.

... knack for the following skills: Communication: - Deliver excellent customer support to players. - Investigate and resolve player inquiries promptly through ticketing, email, or chat. - Assist internal teams with project-related requests, ensuring smooth collaboration. - Play a crucial role in gathering and delivering player ...

... days. - First-response <30 min (BH), <60 min (off). - L1 resolution ≥40%. - Escalation quality 100%. - ≥50 runbook articles in 90 days. Tech Stack & Tools Ticketing: Jira Service Desk Monitoring: Sentry, Mixpanel, CloudWatch, Grafana Products: mWorkOrder, mInventory, mRounds, iMaintenance Backend: https://jobeax.com/link/JSd7UYCSg572jJDY, ...

... via phone, emails and chat from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Utilise the Zendesk ticketing system to reply to customer emails and manage support tickets. - Handle unresolved questions and escalate issues when necessary. - Be a product & customer ...

... and technical proficiency, combining people services delivery with advanced system management capabilities. The ideal candidate will have deep knowledge of ticketing systems, dashboard management, and Workday HRIS, enabling them to drive operational excellence in HR service https://jobeax.com/link/SezkAKyn4dNoo1QE provide ...