249 ticketing jobs in India.

25k - 40k

...Strong verbal communication skills *Excellent Personality Interview Timings:- 10 am to 6 pm Qualification: Any Under Grad/Graduated(Freshers) POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical Department SALARY:- 25K TO 40K + CAB + MEALS ADVANTAGES:-...

• Remote

... unresolved issues to L2/L3 support teams as per the defined escalation process. Maintain accurate records of support requests and resolutions using the internal ticketing system. Assist in deploying and setting up new hardware for users (laptops, desktops, monitors, etc.). Help users access enterprise applications and troubleshoot ...

... develop persona-led messaging for the same. - Track industry-specific trigger events such as sponsorship deals, fan engagement initiatives, venue modernization, ticketing/platform upgrades, loyalty programs, digital commerce investment and major event announcements. - Leverage various databases and tools, including but not limited ...

• Remote

Rs 3 - 10 lakhs p.a.

... permissions to systems and applications. Job Roles & Responsibilities: Act as the first point of contact for customers seeking how-to assistance, primarily through a ticketing system. Perform remote basic troubleshooting through diagnostic techniques and pertinent questions, including standard IT, networking, and application issues. ...

Company Description SortMyScene is India's fastest growing event ticketing platform. Operating in more than 100 cities across 25 states, SortMyScene has become a prominent platform for music enthusiasts. The company is dedicated to enhancing event experiences by connecting fans with the best events and music festivals across ...

... (Preferably SaaS) - Experience with customer-facing application support - Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML - Experience working with ticketing/CRM tools (Salesforce preferred) - Strong troubleshooting and analytical skills - Excellent written and verbal communication skills

• Remote

... issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries during PST business hours via email, chat, ticketing system, and/or calls Troubleshoot and resolve technical issues raised by clients in a timely manner Log, track, and prioritize support tickets based on severity ...

• On-site

... collaboration skills. Flexible to work in 24x7 rotational shifts. Good organizational, time management, and ticket handling skills. Proficiency in Microsoft Office and ticketing/helpdesk tools. Ability to manage multiple customer requests with high attention to detail. Education & Experience - Bachelor's degree or diploma in IT, computer ...

• Remote

... resolving software, hardware, and basic network issues. Practical experience with Active Directory, user account management, and MFA. Experience using ITSM ticketing tools such as ServiceNow & Jira Experience with remote support tools (SCCM remote assistant, Remote Desktop, etc.). Additional Skills: Advanced knowledge of ...

• Remote

... knowledge processes, as well as technical support, helpdesk and multilingual support services. Provide Level 1 technical support through phone, email, chat, and ticketing systems. Troubleshoot application, software, access, connectivity, and remote-access issues. Support users in Windows-based environments and, where required, ...

• Remote
• Contract

₹20k INR - ₹30k INR / month

... (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer knowledge Ability to handle calls ...

60k

... consumables. *Maintain complete documentation including vendor logs, AMC schedules, service reports, and Google sheet/excel-based trackers Service Excellence & Ticketing *Handle and track service-related tickets (backend); assign, follow up, and ensure closure within SLAs. *Drive operational efficiency by monitoring ticket ...

• Remote

... network connectivity, and end-user computing issues. - Serve as the primary point of contact for users seeking technical assistance via phone, email, chat, or ticketing tools, ensuring high customer satisfaction. - Diagnose, troubleshoot, and resolve incidents independently using advanced analytical and remote troubleshooting ...

... Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service requests. • Troubleshoot and resolve standard hardware, software, access, ...

• On-site

... tools). - Work Flexibility: Willingness to work rotational shifts, including nights and weekends. - Location: Must be able to commute daily to our Coimbatore office. Good to Have: - Prior experience in international customer support (especially UK clients). - Familiarity with helpdesk software and support ticketing systems.

• Remote

... Analytical mindset with experience in data-driven decision-making. - Proven experience with tools like Jira, Confluence, Figma, etc. - Experience with SaaS, e-commerce, or ticketing platforms. Competitive compensation, flexibility, and opportunities for professional growth. Fully remote opportunity and flexible working hours.

• Remote

... working across chat, email, and voice channels - Clear written and spoken English and a reliable remote-work setup Experience with helpdesk or CRM tools such as ticketing platforms Familiarity with D2C or marketplace order-management systems Direct ownership of the customer experience for a recognisable consumer brand Remote-friendly, ...

• Hybrid

... Architects to convert integration requirements into scalable technical solutions.- Support integrations related to partner portals, certification, support/ticketing and other external systems.- Perform unit testing and integration testing and troubleshoot defects.- Support deployment activities and production stabilization.- ...

... Model5. Job scheduling tools (Control-M / Autosys preferred)6. Understanding of SDLC, change management, and production release processes7. Experience using ticketing tools (ServiceNow / Jira)Functional / Domain Expertise :- Investment Management / Asset Management domain knowledge.- Understanding of:1. Security reference ...

• On-site
• Full-time
• Contract

... ability to design and manage tailored itineraries for FIT, groups, and MICE travel. Hands-on experience with travel arrangements and reservations, including ticketing, accommodations, transfers, and vendor coordination. Strong customer service skills, with the ability to communicate clearly, handle queries, and manage issues ...