249 ticketing jobs in India.

• On-site

... Attend and resolve incidents, service requests, and queries raised by users/client teams. Provide timely responses and regular updates through phone/email/ticketing systems . Troubleshoot email delivery, connectivity, configuration, and system-related issues. Ensure all incidents and service requests are handled within ...

• Remote
• Hybrid
• On-site
• Contract

... management. - Solid understanding of security compliance frameworks, including SOC 2, ISO 27001, GDPR, and IT audit preparation. - Hands-on experience with ticketing systems, ITSM tools, remote device management, and process automation platforms. ITIL v4 Foundation or Intermediate (Service Operations, Service Transition) ...

• Contract

... Experience with service performance management, KPI frameworks, dashboards, and reporting solutions. Familiarity with ITSM tools, CMDBs, monitoring solutions, ticketing systems, and service repositories. Strong vendor management, negotiation, escalation, and stakeholder management skills. Good understanding of information ...

• Hybrid
• On-site
• Contract

... Information Systems, Computer Science, Operations, or equivalent practical experience. - Experience working with business systems such as Salesforce, CRM tools, ticketing systems, admin portals, or workflow tools. - Strong attention to detail and ability to follow structured processes accurately. - Ability to manage multiple ...

• Contract

... OBD / IVR journeys. Understanding of LLMs, speech-to-text, text-to-speech, intent classification, tool calling, APIs, and agent workflows. Exposure to CRM/ticketing systems and workflow automation. Experience with SQL, dashboards, analytics, and experimentation. Strong understanding of conversational design and voice-bot ...

• Contract

... executive-ready reporting on data protection KPIs. Takes Ownership - Integrates Data Protection Tooling with Governance & Incident Response Systems (e.g., SIEM/SOAR, ticketing) to ensure DLP alerts, misconfigurations, and exposure risks are investigated and resolved in a structured and auditable manner. - Partners with Compliance, ...

• On-site

... health and availability of SharePoint and associated Microsoft 365 services.- Handle production incidents, service requests, and operational issues through ticketing tools.- Analyze issues, perform root-cause analysis, and provide appropriate resolutions within defined SLAs.- Coordinate with other infrastructure and application ...

• Remote
• Hybrid
• On-site
• Full-time
• Contract

... knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Flexible on-call/freelance opportunities. Competitive compensation on a per-assignment basis. Opportunity to gain exposure to diverse ...

• Contract

... to join our team and be part of a dynamic corporate travel environment. Position 1: GDS Travel Support Experience: 2+ years of GDS experience with a strong ticketing background Key Responsibilities & Requirements Strong hands-on experience with Amadeus (preferred) or Sabre End-to-end GDS knowledge, including: PNR creation ...

• Contract

... Shift: 24x7 Rotational Shifts (Including Night Shifts) We are looking for experienced GDS Travel Consultants with strong expertise in airline reservations, ticketing, and travel operations. Key Requirements: - 2+ years of experience in Travel Operations, Ticketing, or Travel Support - Hands-on experience with Amadeus (Preferred) ...

• Full-time
• Contract

... available from the nearest metro station. One-way cab facility available. Candidates with strong practical experience in Amadeus/Sabre and end-to-end travel ticketing will be preferred. Candidates having exposure to US Travel, International Travel, B2B Travel Support, Voice Process, airline reservations and ticketing are ...

• Remote

... software, network, and system problems. Service Request Fulfilment: Handle service requests such as password resets, access requests, and software installations. Ticketing System Management: Log, prioritize, and categorize incidents and service requests in the ticketing system (e.g., ServiceNow, Jira). Escalation: Escalate unresolved ...

... PySpark - Basic to intermediate hands-on experienceGood to Have :- Experience with cloud platforms (Azure/AWS/GCP)- Exposure to job scheduling/monitoring tools- Ticketing tool experience (ServiceNow, JIRA, etc.)- Basic understanding of data warehousing concepts- Experience in a production support/L1-L2 support environmentIdeal ...

Explain DDC’s products and services in a professional manner via email, text message, or chat. - Timely communication with US teams via email, chat, and/or ticketing systems. - Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a Two (2) years’ experience in customer service, preferably in ...

... PySpark - Basic to intermediate hands-on experienceGood to Have :- Experience with cloud platforms (Azure/AWS/GCP)- Exposure to job scheduling/monitoring tools- Ticketing tool experience (ServiceNow, JIRA, etc.)- Basic understanding of data warehousing concepts- Experience in a production support/L1-L2 support environmentIdeal ...

... candidates to operate in a 24x7 shift from the Infosys Bangalore office. Key Responsibilities Technical Support Handle Tier 1 help desk queries through the internal ticketing system and international voice calls. Troubleshoot basic IT issues, including password resets, file/folder access, Windows administration, and internet connectivity. ...

... (Preferably SaaS) - Experience with customer-facing application support - Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML - Experience working with ticketing/CRM tools (Salesforce preferred) - Strong troubleshooting and analytical skills - Excellent written and verbal communication skills

• Remote

... with a strong focus on providing exceptional customer service.- Ability to work independently and as part of a team, effectively managing priorities and meeting deadlines.- Detail-oriented with excellent problem-solving and analytical skills.- Familiarity with ticketing systems and remote support tools. (ref:hirist.tech)

... the asset register, tagging, issue/return, inventory, warranty status, refresh planning and secure disposal. Service delivery: Provide user support through a ticketing system, meet SLAs, perform root-cause analysis and deliver secure onboarding/offboarding. Maintain SOPs, diagrams, runbooks and disaster-recovery documentation. ...

• Remote
• Full-time
• Contract

$ 1000 per month

... the appropriate team or department when needed. Documentation : Maintain detailed records of technical issues, resolutions, and system configurations using a ticketing system. Software Installation : Support the deployment of new software and updates, ensuring compatibility and smooth operation. Network Management : Assist ...