249 ticketing jobs in India.

• Remote
• Full-time
• Contract

$ 1000 per month

... the appropriate team or department when needed. Documentation : Maintain detailed records of technical issues, resolutions, and system configurations using a ticketing system. Software Installation : Support the deployment of new software and updates, ensuring compatibility and smooth operation. Network Management : Assist ...

$1.2 USD

... supporting strategic initiatives, business reviews, stakeholder engagement, and executive office operations. Organizing complete overseas and domestic travel (ticketing, visas through travel agent, preparation of invitation / visa letters hotel booking, vehicle arrangement, insurance and forex etc.). Occasional travel with ...

... support during business-critical periods. Ensure compliance with ITIL Incident, Problem, Change, and Release Management processes. Work with monitoring tools and ticketing systems such as ServiceNow, Remedy, or Jira. Support testing activities including Unit Testing (UT), SIT, and UAT. Ability work in Shifts supporting Multiple ...

... and convert inbound leads into sales Understand customer problems and provide solutions independently without escalating Maintain accurate records in the CRM/ticketing system Identify upselling/cross-selling opportunities during customer interactions Ensure high customer satisfaction and retention Submit daily/weekly reports ...

• Remote
• Full-time

... basic technical issues Guide users step-by-step toward clear resolutions Escalate complex technical concerns to appropriate teams Document issues accurately in ticketing systems Follow up to ensure full resolution and satisfaction Identify recurring issues and share improvement feedback Skills & Experience Required - 1–4 years ...

• On-site
• Full-time

... customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and rapport. Basic computer literacy and comfort using CRM or ticketing systems, email, and chat platforms. Prior experience in a customer-facing role or call center environment is beneficial; relevant training or certification ...

• Contract

... in HR operations strong HR operations/Shared Services experience, preferably in a multinational environment. - Hands-on experience with Workday HCM and HR ticketing tools (ServiceNow, Workday Help). - Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). - Ability to work independently with moderate supervision. ...

₹10 INR

... Familiarity with concepts such as impressions, clicks, conversions, CTR, CPM, CPA, tracking pixels, tags and programmatic buying. - Experience working with ticketing/help desk systems or other structured support environments. - Experience analyzing campaign performance through reporting and data analysis tools, including ...

• Remote

Rs 0.5 - 4 lakhs p.a.

... operating systems (Windows, macOS, Linux) and applications. - Familiarity with ITIL framework and service management best practices. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Proficiency in using ticketing systems and remote support tools.

Rs 15 - 18 lakhs p.a.

... knowledge FTTH/FTTx, GPON/XGS-PON OLT, ONT/ONU, BRAS/BNG DHCP, DNS, AAA Broadband Provisioning & Activation Service Assurance & Fault Management Customer Care & Trouble Ticketing Wi-Fi & CPE Operations MTTR, MTTD, FCR & Service Availability Requirements Elicitation & Process Mapping UAT & Stakeholder Management Agile/Scrum

• On-site
• Full-time

Rs 8 lakh p.a.

... communication skills in English, with a neutral accent and the ability to articulate complex information clearly and concisely. Proficiency in using CRM software, ticketing systems, and basic computer applications including MS Excel for data entry and reporting. Flexibility to work in rotational shifts and manage rotational week-offs, ...

• Remote
• Hybrid
• On-site

... years of EUC/Desktop Support experience. Good knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Candidates who clear the interview must complete a background verification, including:

• On-site

3k

... contributing to continuous improvement of support processes. Key Responsibilities Operational Support Provide Level 1 and Level 2 support to end users via ticketing system, phone, Teams, or on-site. Diagnose and resolve hardware, software, and network-related incidents. Manage user requests including account creation, ...

... operational runbooks into fully automated diagnostic workflows to cut MTTR significantly.7. ITSM Integration :- Integrate automation into SymphonyAI-driven ticketing, approval flows, CMDB updates, and change management processes. Build operational runbooks that map directly to ITSM https://jobeax.com/link/Pj6w2NpKltO876qY ...

• Contract

... IT-related issues, delivering exceptional customer service, and maintaining operational efficiency. Respond to and resolve user-reported issues via phone, email, or ticketing system. Perform initial diagnosis and troubleshooting for hardware, software, and network-related problems. Handle service requests such as password resets, ...

• Hybrid
• On-site

... part of After Action Report (AAR) - Experience in Cloud / On premise Backup Solutions - knowledge of scripting - Bash/Python Scripting - Experience working on Ticketing tools like JIRA/Service NOW. For our office-based teams, this means working in-person at least 3 days per week. this role is an office role. About Philips ...

Rs 75000 per month

... AI-enabled System Delivers Smarter Operations, Leakproof Transactions, Faster Event & Entry management, World’s First Digital Cover, Smooth POS & Ordering, Branded Ticketing & Reservation Platform. With AI-driven insights that learn from every visit, ZillOut helps venues & organisers predict demand, optimise pricing, and profile ...

6k

... partners across the industry to provide unmatched entertainment experiences to millions of customers. Over the years, the company has evolved from a purely online ticketing platform for movies across 6,000 plus screens, to end-to-end management of live entertainment events including music concerts, live performances, theatricals, ...

... enterprise AI/GenAI applications in production . Exposure to cloud platforms such as Google Cloud, AWS, or Azure . Experience with monitoring/logging tools, ticketing systems, APIs, and containerized applications. Experience working with government, PSU, BFSI, manufacturing, or other large enterprise clients is a plus. The ...

• Contract

... for written communication - Comfortable explaining software to someone who has never used software - Basic comfort with Excel/Google Sheets and any CRM or ticketing tool - Based in Ahmedabad or willing to relocate Exposure to Tally, Zoho, Vyapar, Marg or similar tools used by Indian MSMEs Experience supporting non-technical, ...