249 ticketing jobs in India.

... hardware/software troubleshooting. ✔ Working knowledge of TCP/IP, DNS, DHCP, VPN, and basic network troubleshooting. ✔ Experience with IT asset management and helpdesk/ticketing tools. ✔ Strong troubleshooting, analytical, and communication skills with a customer-focused, problem-solving mindset. Preferred Qualifications: ✔ Experience ...

• Full-time

... incidents in line with the SOC IR playbook and defined SLAs. Document all investigation steps, findings, evidence, and actions taken accurately within the ITSM / ticketing system (e.g. ServiceNow, Jira). Perform root cause analysis (RCA) on significant incidents and contribute lessons learned to post-incident review reports. ...

... other team members as needed. The position will work US Eastern Time business hours. Familiarity with Microsoft Office Suite (Word, Excel, Teams), CRM and ticketing systems (such as Salesforce or Zendesk), Splunk, and/or learning management systems. Ability to clearly and confidently communicate basic technical information ...

1900

... programs. Familiarity with SSO, OAuth, webhooks, and CRM integrations. Knowledge of SEO, accessibility, and community engagement best practices. Experience with ticketing and project management tools such as Jira, Azure DevOps, or ServiceNow. Exposure to digital customer experience, customer success, or online community operations. ...

350k

Company Description AbhiBus is a leading online bus-ticketing platform that aggregates ticket inventory from over 4,000 bus operators - including major State Road Transport Corporations (SRTCs), covering more than 3.5 lakh (350,000+) routes across India. The AbhiBus website and apps allow users to check amenities provided ...

1500 - 3400

... Workday HCM, while maintaining a high level of employee satisfaction. As a Workday Support, You Will Respond to employee requests received via the 74Software ticketing system regarding various HCM processes (Absence tracking, recruitment, training, personal data administration, performance, etc.), in compliance with response ...

• Hybrid
• Full-time

... Windows server troubleshooting. - Hands-on experience with patch management tools and adherence to change management processes. - Experience with monitoring and ticketing tools (ServiceNow/SCOM or equivalents). - Exposure to Azure AD/Entra ID, Intune/Endpoint Manager, and hybrid identity. - Bachelors degree in engineering/computer ...

• Remote

... Employment Type: Work From Home Experience: - 1 – 3 yrs. of experience in customer support, tele-calling, or a BPO environment - Prior experience with CRM or ticketing tools (Zendesk, Freshdesk, etc.) is an added advantage - Good verbal and written communication skills in English and Hindi/regional language - Basic computer ...

• Contract

... recommendations. Minimum 3 - 5 years of experience Experience in exposure of HR operations & knowledge of HR operations processes. Workday knowledge - mandatory Ticketing tool experience - mandatory Proficient in Microsoft Office English level - advanced Equivalent experience, skills, and/or education will also be considered ...

• Hybrid

... practices, CVE remediation, SBOM-related workflows, open-source governance, or DevSecOps controls. - Experience with customer- pro vided engineering tools, ticketing workflows, release controls, or compliance-ori ent ed engineering environm ent s. The 'Kyn' in Kyndryl means kinship, which represents the strong bonds we ...

• Full-time

... mindset Advantage (Not Required) - Prior hands-on exposure to any of: CSPM, Exposure Management, External Attack Surface Management, Identity Protection, or Purview - Exposure to ITSM/ticketing tools (ServiceNow) - Security-related certifications: CompTIA Security+, CEH, or vendor-specific (Microsoft, CrowdStrike, etc.)

• Contract

675k

... Experience in exposure of HR operations & knowledge of HR operations processes. - Analytical & customer service oriented - Workday knowledge - mandatory - Ticketing tool experience - mandatory - Proficient in Microsoft Office - English level - advanced Get to know Syneos Health Over the past 5 years, we have worked with ...

• Contract

12k

... in Customer Support or Technical Support - 1–2 years experience managing a support team - Experience supporting B2B SaaS products - Hands-on experience with ticketing tools, such as: ~ Experience using CRM systems, such as: Salesforce HubSpot Zoho CRM Candidates with experience in the following areas will have an advantage: ...

• Contract

... members Stay updated with the latest tools technologies and service management practices Promote continuous learning and professional development within the team 7 Tool Technology Management Administer and optimize service desk tools and ticketing systems Coordinate with vendors for tool upgrades support and integration

$3.5 USD

... and basic threat investigation - Understanding of incident-management fundamentals and severity-based triage - Exposure to monitoring/observability tools and ticketing systems (SIEM consoles, alerting, ITSM) - Strong written communication for accurate documentation and clean escalation handoffs; willingness and ability to ...

... a SaaS environment. Excellent communication and customer service skills. Deep understanding of software, databases, and cloud technologies. Proficiency in ticketing and chat software. Accelerated Career Growth – Fast-track your way into leadership roles with a clear growth path. Supportive Culture – Work with a friendly, ...

... and analyze data. Prior experience working with mid to large-scale enterprise clients, ideally in logistics or e-commerce enablement. Familiarity with CRMs, ticketing systems, and reporting dashboards. Ability to translate data insights into client-facing narratives and business decisions. Strong stakeholder management skills—comfortable ...

• Full-time

... (iFix) or patches provided by IBM after validation. Document changes and perform regression testing post-fix deployment. AMS Tools & Processes: Familiarity with ticketing systems (ServiceNow), Splunk etc. Professional Experience 2+ years in middleware administration and AMS operations. Proven track record in managing critical ...

... years of experience in technical support, customer service, or a related role. o Prior experience in troubleshooting. Technical Skills: o Familiarity with ticketing systems (e.g., Zoho Desk, Zendesk, Freshdesk) and CRM tools. Soft Skills: o Excellent verbal and written communication skills in both English and Hindi. o ...

• On-site

... Microsoft AZ-900 (or AWS) Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python). Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service). Knowledge of containerization (Docker/Kubernetes) basics.