... performance, career development, and resource allocation Solution Portfolio Management Oversee the lifecycle management of service management solutions across Portal, Ticketing, Chatbot/AI/GenAI, Telephony, Reporting, and Survey platforms Develop and maintain the solutions roadmap in alignment with business priorities and DIGITAL ...
India, Rāniganj
View vacancy... management for a specific location. Produces basic inventory management reports for senior staff to reconcile the inventory balances. Performs the receiving, ticketing, checking in and distributing of inventory items for a specific location. Logistics Management: Knowledge of logistics and management; ability to follow proper ...
India, Bengaluru
View vacancy... Operations roles.- Automation Languages: Practical scripting ability in Rexx, JCL, or familiarity with Pega RPA bots.- Operational familiarity with ITIL / ITSM ticketing tools (ServiceNow) and bridge management.- Strong leadership, communication, and triage skills to guide daily standups and manage cross-functional product ...
India, Chennai
View vacancy145k - 185k
... 2016, 2019 Knowledge of ITIL General IT infrastructure knowledge Problem-solving, analytical thinking, effective communication and adaptability, Service Now ticketing system Basic knowledge of Italian language can be an advantage Ability to set up relevant performance indicators Education Level: Bachelor's Degree or equivalent ...
... (Costing)Technical / System Exposure :- Experience in SAP ECC 6.0 and SAP S/4HANA (HANA-based systems) (mandatory)- Exposure to IDOCs, Interfaces, SAP Solution Manager, and ticketing tools (ServiceNow, JIRA)Project Experience :- Minimum 12 end-to-end SAP implementation/rollout projects- Strong experience in AMS/support environments (L2/L3)4. ...
... Have Skills Experience with applications such as ProCount, ProdView, JOYN Field Data Gathering (FDG), eVIN, Foreman, Route Setup, Avocet Loader, and PDS E-Ticketing Exchange would be highly desirable as these applications form part of the broader production operations ecosystem. Exposure to production measurement systems, ...
India, Bengaluru
View vacancy... to join our team and be part of a dynamic corporate travel environment. Position 1: GDS Travel Support Experience: 2+ years of GDS experience with a strong ticketing background Key Responsibilities & Requirements Strong hands-on experience with Amadeus (preferred) or Sabre End-to-end GDS knowledge, including: PNR creation ...
India, Gurugram
View vacancy... For - Strong verbal, written & listening communication - Student counselling / academic process experience - Problem-solving & interpersonal skills - Knowledge of CRM / ticketing systems - Good Excel & reporting skills - Ability to multitask and work under pressure - Willingness to work on weekends on a rotational basis
India, Bengaluru
View vacancy... https://jobeax.com/link/P83i0crtZWeYhUl1 would you do We are looking for a detail-oriented and proactive professional to support Customer Operations Incident management ticketing system The role requires close collaboration with cross-functional teams, in-depth analysis of requirements, and ensuring Reduction in repeated incidents, ...
India, Navi Mumbai
View vacancy... (macOS), and identity systems (IAM, SSO, MFA). - Experience with incident-response frameworks (MITRE ATT&CK), incident-command models and familiarity with ticketing systems (Jira, Linear or similar). - Detail-oriented with strong documentation discipline. Able to write clear, concise incident summaries and shift notes, ...
India, Bengaluru
View vacancy8500 - 25k
... issues (e.g., performance, compliance, user experience). - Understanding of how to incorporate AI into service desk and support workflows, including intelligent ticketing, self-service, and knowledge automation. - Ability to evaluate and adopt emerging AI technologies relevant to endpoint management and digital workplace. Experience ...
$9 USD
... https://jobeax.com/link/u58AGUXnbYp1PRsD TBO journey began in 2006 with a simple goal - to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia https://jobeax.com/link/5L91ylOLBdo0yyrx, ...
India, Gurugram
View vacancy... experience as an IT Engineer - Excellent problem-solving and troubleshooting skills; - Strong communication and collaboration skills. - Working experience in ticketing systems (Jira); networking systems like firewalls, switches, and servers (Squid/PXE); SaaS applications (Google Workspace, Jumpcloud, Cloudflare, etc.) - Proficiency ...
India, Gurugram
View vacancy$30 USD
... change, release management, vendor support escalation, defect analysis, and patch validation. - Familiarity with ServiceNow, Jira, or similar ITSM/support-ticketing platforms. - Strong communication skills with the ability to explain complex system issues to warehouse users, business leaders, IT teams, and vendors. Preferred ...
India, Bengaluru
View vacancy220k - 230k
... Project Manager Requirements: - CCNA, CCNP, CISSP, MCSE, or similar certification. - 3+ years of experience in a project management role. - Understanding of MSP ticketing and Alert Management Systems. - Thorough understanding of project management fundamentals. - Understanding of software development life cycle. - Outstanding ...
... with customer-facing application support - Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML - Experience working with ticketing/CRM tools (Salesforce preferred) - Strong troubleshooting and analytical skills - Excellent written and verbal communication skills Earn certifications in ...
... issues; Recommend process improvements. Ensure compliance with company policies and service quality standards. Manage customer care tools, CRM systems, and ticketing platforms. Handling of tools like Gokwik , Moenagage and website backend like shopify for effective customer notifications and problem solving Prepare regular ...
India, Mumbai
View vacancy... Maintain CRM records and meet SLAs Eligibility Criteria - Minimum 1 year experience in International Travel / Airline / OTA - Strong knowledge of fare rules, ticketing, and reissues - Good communication skills (spoken & written English) - Ability to handle high call volumes and multitask - Comfortable with rotational & night ...
... automation platform focused on resolving customer issues end-to-end, rather than simply managing tickets. The platform goes beyond traditional chatbots and ticketing systems by understanding customer intent, asking intelligent follow-up questions, retrieving relevant knowledge, triggering backend actions, and guiding resolution ...
India, Lucknow
View vacancy... customers. Maintain a deep knowledge of company products and services. Degree in management, marketing, communication, or a similar field. Experience as a relationship manager, in customer service, or a similar role. Proficiency in Microsoft Office, CRM software and use of ticketing systems. 1) Immediate joiners required
India, Bengaluru
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