Search current Remote ticketing jobs, vacancies, and employment in India on Jobeax. 63 Remote ticketing jobs in India.
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... troubleshooting sessions via Zoom - Clearly document customer issues and their resolutions - Maintain strong CSAT scores and consistent response time performance Ticketing & Escalation - Create and manage Jira tickets for bugs and engineering requests - Gather detailed troubleshooting context prior to escalating issues - Track ...
India, Bengaluru
8500 - 25k
... issues (e.g., performance, compliance, user experience). - Understanding of how to incorporate AI into service desk and support workflows, including intelligent ticketing, self-service, and knowledge automation. - Ability to evaluate and adopt emerging AI technologies relevant to endpoint management and digital workplace. Experience ...
India, Pune
... knack for the following skills: Communication: - Deliver excellent customer support to players. - Investigate and resolve player inquiries promptly through ticketing, email, or chat. - Assist internal teams with project-related requests, ensuring smooth collaboration. - Play a crucial role in gathering and delivering player ...
India