Search current Remote ticketing jobs, vacancies, and employment in Pune, India on Jobeax. 7 Remote ticketing jobs in Pune, India.
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man truck & bus india pvt. ltd
... resolving software, hardware, and basic network issues. Practical experience with Active Directory, user account management, and MFA. Experience using ITSM ticketing tools such as ServiceNow & Jira Experience with remote support tools (SCCM remote assistant, Remote Desktop, etc.). Additional Skills: Advanced knowledge of ...
India, Pune
... Sentinel, FortiSIEM, and Elastic Security for OT use cases. ~ Integrate OT monitoring technologies with SIEM, SOAR, EDR, threat intelligence platforms, CMDBs, ticketing systems, and reporting solutions. Configure Syslog, REST APIs, STIX/TAXII feeds, automation workflows, and custom integrations for OT firewalls, switches, ...
India, Pune
... position. - Knowledge in Linux (preferably RedHat) and Sun Solaris. - Base level understanding of SQL databases (ideally Oracle). - Experienced to work with ticketing and monitoring systems. - Good English, both spoken and written. - Fluent in local language, both spoken and written. Desirable - ITIL Foundations v3 certified. ...
India, Pune
... DNS, DBs, security concepts - Good communication skills - Hands-on support ticketing system is a plus Job Requirements: Operating system, File systems, Networking, Virtualization, Cloud computing, Troubleshooting skills, Active Directory DNS, Databases, Security concepts, Communication skills, Support ticketing system
India, Pune
8500 - 25k
... issues (e.g., performance, compliance, user experience). - Understanding of how to incorporate AI into service desk and support workflows, including intelligent ticketing, self-service, and knowledge automation. - Ability to evaluate and adopt emerging AI technologies relevant to endpoint management and digital workplace. Experience ...
India, Pune
32k
... the purpose of triaging inquiries/ticket assignments appropriately. Follow standard Service Desk operating procedures; Accurately log all interactions using ticketing software. Process forms according to procedure. Manage customers' accounts. Participate in an on-call rotation if required. Primary Location: India | Pune ...
India, Pune
8500 - 25k
... issues (e.g., performance, compliance, user experience). - Understanding of how to incorporate AI into service desk and support workflows, including intelligent ticketing, self-service, and knowledge automation. - Ability to evaluate and adopt emerging AI technologies relevant to endpoint management and digital workplace. Experience ...
India, Pune