63 Remote ticketing jobs in India.

• Remote
• Hybrid
• On-site
• Full-time
• Contract

... knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Flexible on-call/freelance opportunities. Competitive compensation on a per-assignment basis. Opportunity to gain exposure to diverse ...

• Remote

... software, network, and system problems. Service Request Fulfilment: Handle service requests such as password resets, access requests, and software installations. Ticketing System Management: Log, prioritize, and categorize incidents and service requests in the ticketing system (e.g., ServiceNow, Jira). Escalation: Escalate unresolved ...

• Remote

... with a strong focus on providing exceptional customer service.- Ability to work independently and as part of a team, effectively managing priorities and meeting deadlines.- Detail-oriented with excellent problem-solving and analytical skills.- Familiarity with ticketing systems and remote support tools. (ref:hirist.tech)

• Remote
• Full-time
• Contract

$ 1000 per month

... the appropriate team or department when needed. Documentation : Maintain detailed records of technical issues, resolutions, and system configurations using a ticketing system. Software Installation : Support the deployment of new software and updates, ensuring compatibility and smooth operation. Network Management : Assist ...

• Remote
• Full-time

... to improvements in customer support processes We believe in learning by doing. You'll gain hands-on experience with customer support platforms, CRM systems, ticketing tools, knowledge bases, and communication technologies while working closely with experienced support professionals. Requirements - Bachelor's degree or equivalent ...

• Remote
• Full-time

... basic technical issues Guide users step-by-step toward clear resolutions Escalate complex technical concerns to appropriate teams Document issues accurately in ticketing systems Follow up to ensure full resolution and satisfaction Identify recurring issues and share improvement feedback Skills & Experience Required - 1–4 years ...

• Remote

Rs 0.5 - 4 lakhs p.a.

... operating systems (Windows, macOS, Linux) and applications. - Familiarity with ITIL framework and service management best practices. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Proficiency in using ticketing systems and remote support tools.

• Remote
• Hybrid
• On-site

... years of EUC/Desktop Support experience. Good knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Candidates who clear the interview must complete a background verification, including:

• Remote
• Hybrid
• On-site

$30 USD

... enterprise software deployment tools like MECM and Tanium • Work with Applications owners\users to troubleshoot and resolve any issues identified via standard ticketing tools like JIRA and ServiceNow • Work with a global team of highly motivated platform engineers and software developers Basic Qualifications • In-depth knowledge ...

• Remote

... architectures (Kafka, SQS) - Excellent written and verbal communication skills Preferred Qualifications: Bachelor's or Master's degree in Computer Science or a related field Certifications in Cloud Architecture or System Design Experience integrating with tools like Zendesk, Openfire, or similar chat/ticketing platforms

• Remote
• Full-time

... administration and shell scripting skills, together with solid PL/SQL. Experience working to formal ITIL processes for incident, problem and change management within a ticketing platform such as Jira Service Management or ServiceNow. Willingness to work rotational shifts, including nights and weekends, as part of a 24x7 support roster. ...

• Remote

... first-level support for IT issues including hardware, software, network, and operating system problems. Respond to incoming service requests via phone, email, or ticketing system, logging them and prioritizing them appropriately. Troubleshoot and resolve technical issues related to desktops, laptops, printers, and other end-user ...

• Remote

₹7.5 INR / year

... Walmart, or TikTok Shop is a plus Strong SQL knowledge for troubleshooting, data validation, and issue investigation Familiarity with JIRA, Confluence, or similar ticketing and support tools Proficiency with Excel and/or Google Sheets for data analysis, reporting, and troubleshooting Able to work independently with minimal supervision ...

• Remote
• Full-time

... professional phone and email etiquette. Comfort working in a remote setting with reliable internet access and a distraction-free workspace. Experience using CRM or ticketing systems and basic office productivity tools. Prior experience in staffing, recruiting, or IT services support is an advantage. post-secondary education in ...

• Remote

... logs and diagnostic data to identify and resolve technical issues - Document customer interactions, troubleshooting steps, and resolutions accurately in the ticketing system - Escalate complex or unresolved issues to internal Microsoft support teams when required - Proactively identify recurring issues and share insights ...

• Remote
• Hybrid
• Full-time

... multitask and prioritize across customer support and admin duties - Proficiency in Microsoft Office Suite and/or Google Workspace - Comfortable navigating CRM, ticketing, or database software - Ability to work independently with minimal supervision in a remote setting - Previous experience in customer service, administration, ...

• Remote
• Hybrid
• On-site

... as the primary technical point of contact for HPS designengineers needing open network troubleshooting, VLAN routing resolution, or newpackage requests. - Ticketing Operations: Process, update, and resolve secure lab support tickets inaccordance with established Service Level Agreements (SLAs). - Escalation Point: Identify ...

• Remote

... manner - A reliable remote-work setup and comfort with support tools Exposure to logistics, supply chain, or e-commerce operations Familiarity with helpdesk or ticketing tools An early support seat with a global logistics leader's India centre Remote-friendly, pan-India hiring with long-term placement Exposure to global operations ...

• Remote
• Hybrid
• On-site
• Full-time
• Contract

... knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Flexible on-call/freelance opportunities. Competitive compensation on a per-assignment basis. Opportunity to gain exposure to diverse ...

• Remote

... requests. - Manage and maintain IT assets and user access within a secure workspace. - Log, categorize, prioritize, and track support tickets through the IT ticketing system. - Troubleshoot hardware, software, operating system, application, and network connectivity issues. - Assist users with password resets, account unlocks, ...