27 Remote Full-time ticketing jobs in India.

... professional phone and email etiquette. Comfort working in a remote setting with reliable internet access and a distraction-free workspace. Experience using CRM or ticketing systems and basic office productivity tools. Prior experience in staffing, recruiting, or IT services support is an advantage. post-secondary education in ...

... multitask and prioritize across customer support and admin duties - Proficiency in Microsoft Office Suite and/or Google Workspace - Comfortable navigating CRM, ticketing, or database software - Ability to work independently with minimal supervision in a remote setting - Previous experience in customer service, administration, ...

... automation platform focused on resolving customer issues end-to-end, rather than simply managing tickets. The platform goes beyond traditional chatbots and ticketing systems by understanding customer intent, asking intelligent follow-up questions, retrieving relevant knowledge, triggering backend actions, and guiding resolution ...

... the purpose of triaging inquiries/ticket assignments appropriately. Follow standard Service Desk operating procedures; Accurately log all interactions using ticketing software. Process forms according to procedure. Manage customers' accounts. Participate in an on-call rotation if required. Primary Location: India | Pune ...

... administration and shell scripting skills, together with solid PL/SQL. Experience working to formal ITIL processes for incident, problem and change management within a ticketing platform such as Jira Service Management or ServiceNow. Willingness to work rotational shifts, including nights and weekends, as part of a 24x7 support roster. ...

... multitask and prioritize across customer support and admin duties - Proficiency in Microsoft Office Suite and/or Google Workspace - Comfortable navigating CRM, ticketing, or database software - Reliable high-speed internet connection and a quiet, dedicated home workspace - Ability to work independently with minimal supervision ...

... knack for the following skills: Communication: - Deliver excellent customer support to players. - Investigate and resolve player inquiries promptly through ticketing, email, or chat. - Assist internal teams with project-related requests, ensuring smooth collaboration. - Play a crucial role in gathering and delivering player ...