2,393 virtual customer support jobs in India.

... strategic investors, we reached a valuation of $2 billion in 2025. Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments ...

... product knowledge so that customer questions can be answered quickly. • Communicating, coordinating & collaborating with team members and colleagues to provide customers with best possible solution to their problem Requirements What we're looking for: • Candidates with international customer support experience in email and ...

... and business impact.- Perform root-cause analysis (RCA) and implement preventive and corrective solutions.- Collaborate with Product, Engineering, QA, and Customer Support teams to understand and resolve reported issues.- Perform regression testing of fixes and coordinate with QA before production deployment.- Support ...

... management for servers hosted at Gurgaon, Chennai and Jhajjar Users account creation and basic management via Active Directory, MS TEAMS and Exchange Providing support (including Installation support) for OS, MS Office, and MS Outlook Client, AVD Client Suite etc. Providing configuration and fine-tuning support for OS – Windows ...

... Temasek. See and for further information. As a Technical Support Engineer 1, you will: - Act as the professional face of Helpshift, providing expert technical support to customers, including Admins and Developers from SMBs to Fortune 500 companies. - Guide customers on various topics, from dashboard training to SDK integration ...

... product defects with Development/Product teams - Feedback loops translating customer/data issues into product improvements Your profile as Application/Production Support Engineer: - Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 6+ Yrs in Application/Production Support Engineer using SQL SERVER - Willing ...

Job Description : We are looking for an experienced Mainframe Production Support Engineer to manage production workloads, batch processing, scheduling, incident management, and operational support. The candidate should have strong knowledge of mainframe technologies and production scheduling https://jobeax.com/link/vHrQnJ7trwbxNU7r ...

... passionately. Build to simplify. Own it like you mean it. What you’ll own: You will ensure the smooth running of ground operations for Exponent After Sales Support across the EV vehicle fleet and help customers have a seamless, hassle-free experience. From uptime and field response to team leadership and relationship management, ...

... deployments, performance issues, and infrastructure-related concerns. - Stakeholder & Customer Management: Act as a key point of contact for stakeholders and customers during critical incidents. Communicate effectively, manage expectations, and maintain strong customer relationships. - Business Alignment: Support applications ...

... Documentation : Creating and maintaining documentation for supported applications.- Cross-functional teams : Working on cross-functional teams to proactively address support issues.- Escalated issues : Handling escalated issues that Level 1 support is not equipped to handle.- Hardware repair : Coordinating depot services or performing ...

... expert within the IT support team, responsible for resolving the most complex user issues, leading support-focused initiatives, and driving the evolution of support practices across the organization. This role ensures operational excellence, mentors other support staff, and contributes to cross-functional IT projects. Requirements ...

... manage day-to-day IT systems and processes, from onboarding/offboarding to Tier 1 support. What your impact will be In your first year, you will: - Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely support - Enhancing global onboarding: manage laptop provisioning/de-provisioning ...

... Fundtech Global Payplus (GPP) - MP & HC / Mass Pay- Java, C++, Tuxedo, PL/SQL- Web-based applications- Payment Systems / Banking Domain- Production/Application Support- Troubleshooting & RCA- Incident & Service Request Management- Change & Deployment Support- On-call Production Support- Client & Vendor Coordination (ref:hirist.tech)

... Strong customer service mindset and willingness to learn - Ability to work in a fast-paced, collaborative environment - Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role - Working knowledge of IT tools (Slack, Jira, G-Suite, O365 etc) - Troubleshoot ...

Support Engineer When a ticket won't scan at the gate, you're the one who makes the show go on anyway. WHY THIS ROLE EXISTS Support here is how we learn what to build next We power everything from club nights to large-format festivals: event pages, ticketing, gate entry, and an AI-powered discovery experience for fans. ...

... Diagnose hardware, software, network, and printing-related issues. - Maintain service records, machine status, and spare parts usage. - Coordinate with the customer and internal service team for timely issue resolution. - Ensure excellent customer service and minimum machine downtime. Requirements Requirements - Minimum ...

... interactions, queries, and resolutions. 10. Communicate professionally with customers and maintain a high level of customer satisfaction. 11. Identify recurring customer issues and share relevant feedback with internal teams. Skill(s) required Attention to Detail Customer Support Effective Communication Web Services Earn certifications ...

... regulatory reporting, application-level debugging, and incident management in a fast-paced environment. The ideal candidate will: - Provide 24x7 production support, ensuring high availability and performance of customer applications. - Handle incident management, including troubleshooting, root cause analysis (RCA), and ...

Position Overview Job Title: Production Support Engineer Corporate Title: Assistant Vice President Location: Pune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Client access and services subdivisions. You will be accountable to drive a culture of proactive ...

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping ...