2,400 virtual customer support jobs in India.

... Experience in Wealth Management and Capital Markets is mandatory to ensure the platform remains stable, performant, secure, and operationally resilient while supporting critical business functions. Responsibilities: Application Support & Production Operations . Provide L2/L3 production support for Wealth Management and Capital ...

... check and remediation on servers to meet KPI expectations • Infrastructure/ Application availability & monitoring • Incident Management: • First user contact: Support users/customers in the resolution of incidents in accordance with ITSM processes (ServiceNow/Email). • Incident analysis and resolution • Entry point for Expert ...

... your career potential! The Opportunity “Come join our dynamic and talented GTS operations team in a hands-on technical role where you will provide first level support for FICO IT infrastructure” – Senior Manager, GTS Operations What You’ll Contribute - Provide first level support for IT Infrastructure Incident Resolution ...

... Corporate Bank. - You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the ...

... , Bangalore Availability to work PST. Essential Job Functions - Provides expertise in the design and functionality of business applications. - Understands customers’ business processes and products and how best they can be supported by the application systems. - Reviews and validates the detailed technical design for business ...

... position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: SSE Application Production Support Position: SSE Application Production Support Experience: 6-9 Years Category: Infrastructure /Cloud Location: Bangalore Position ID: J0926-0526 Employment Type: ...

... You will play a crucial role in solution delivery and day-to-day technology management of the global enterprise automation and AI program. Reporting to the Support & Ops Manager and supporting AI product, platform and delivery teams worldwide, you will ensure our AI projects are well managed and supported to deliver quantifiable ...

Title: Fullstack Application Engineer (Support) (US shift) (or Fullstack Software Engineer (Support)) About Sureify: Sureify is dedicated to modernizing the life insurance and annuity industry. We provide cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service their customers. Our ...

... knowledge transfer, and activity reporting. You are expected to work extended hours (shifts & weekends) on an as-needed basis. Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices. Day-to-day delivery and support of key treasury systems/initiatives. ...

... Qualifications - Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent practical experience. - Proven experience in Production Support, Site Reliability Engineering, or a similar operational support function. - Strong Azure and AWS infrastructure support experience. - Strong understanding of ...

... RESPONSIBILITIES:- Monitor and troubleshoot production data pipelines, ingestion jobs & dbt/Snowflake workflows- Handle data incidents, operational issues, SLA & on-call support- Troubleshoot model failures and upstream data issues- Support Snowflake, AWS & Airflow infrastructure using Terraform/CloudFormation- Manage RBAC, user onboarding ...

... upgrade, troubleshooting and day to day operational management. Responsibilities include taking a proactive leadership role working with the Engineering team and Customers to triage and resolve highly complex, technical, and application-related issues.Responsibilities:- Provide support to enterprise clients related to the technical ...

... including requirements, configuration documents, test scenarios and support procedures.- Collaborate with UK stakeholders, project managers, developers and support teams throughout the application lifecycle.- Participate in release planning, change management, regression testing and post-release support.- Identify opportunities ...

... Actively participate in development and quality assurance cycles, contributing valuable insights and expertise. . Work collaboratively with global and local IP support teams to ensure seamless support and service delivery. . Conduct training sessions and workshops for internal teams and customers to ensure effective use of ...

... flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking: Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination: Coordinate directly with the correct support groups and application owners to resolve ...

... Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Production Support Sr Lead Experience: 8+ Years Category: Production Support Shift: 6 am – 2 pm / 1 pm – 10 pm Main location: India, Telangana, Hyderabad / India, Karnataka, Bengaluru ...

... growing tech collective of makers, shakers, and problem solvers. We are looking for strong Production Support / DevOps professionals with hands-on experience supporting enterprise applications in Azure cloud https://jobeax.com/link/m7FLZdCihDPQzn7w role involves incident management, production support, CI/CD operations, ...

Lead Java Backend Engineer (Heavy on Production support)Engagement : Full-time employment with Samay IndiaLocation : Remote (India)Shift : 3 : 00 PM - 12 : 00 AM IST (Overlap support with PST Client). Will require to provide on-call shared support as https://jobeax.com/link/dfMeLXxWHIJTdKR5 : Looking for candidates who ...

... processors, payment gateways and card associations. The Technical Support Specialist (L2) for the Banking System is responsible for providing advanced technical support, troubleshooting, and issue resolution for banking applications. This role serves as the second line of defense, escalating complex issues to L3 support when ...

... Information Technology, or a related engineering field (preferably from a Tier-1/Tier-2 institute) - Have 4+ years of relevant experience in product, application, or customer-facing technical support for large-scale B2B or B2C SaaS platforms - Possess a strong working knowledge of REST APIs, response status codes, and application ...