2,424 virtual customer support jobs in India.

... influence stakeholders, and drive positive change within their organizations. - Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement. - Time Management & Prioritization: Effectively manage multiple accounts, prioritize ...

... productivity status for improvement. Analyze Workshop Revenue performance & suggest improvement strategies to Channel Partners Co-ordinate with RPM for Parts Support Review & analyse Revisits of customers 4. Service Marketing & Customer Retention Train & Promote sale of Customer Retention products Suggest Customer Reach ...

... platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. ...

... Client environment: India community and regional banks — SLA-bound, RBI-regulated context, audit-sensitive What We're Looking For - 10+ years in application support, technical operations, platform support, or a closely related role - MySQL proficiency — writing complex SELECT queries with JOINs, subqueries, and WHERE clauses ...

... process automation. - Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap. What you’ll bring - Experience managing technical support engineering or a ...

... (Zendesk, Freshdesk, Salesforce, Jira, or similar) Customer Support Skills (Must Have) - 3-4 years of experience in customer support, service desk, or technical support - Strong written and spoken English communication skills - Ability to explain simple technical concepts clearly - Customer-first attitude with empathy and patience ...

Support Analyst - Working knowledge of Java, Unix, SQL with Oracle / PostGreSQL database, Job Schedulers Sharp debugging and good communication skills Job Responsibilities: The individual will be responsible for - Providing L1/L2 support - Debug the application, check configuration, provide workarounds, Perform Root cause ...

... knowledge base articles, SOPs, and customer-facing documentation. - Partner with Product, Development, Professional Services, Customer Success, and Technical Support teams to resolve customer issues. - Escalate software defects affecting accounting functionality with detailed reproduction steps and supporting documentation. ...

... - Participate in customer calls when deeper technical troubleshooting is required. Required Skills & Qualifications - 3–5 years of experience in Application Support, Technical Support, Production Support, SaaS Support, or a similar technical role . - Strong troubleshooting and debugging ability. - Good understanding of ...

... documentation, support procedures, and troubleshooting https://jobeax.com/link/boz3RGfxI1cgsQ4U Skills : - 7+ years of experience in ETL Administration / ETL Production Support.- Strong hands-on experience with Informatica PowerCenter Administration and Support.- Experience supporting Informatica Data Quality (IDQ).- Strong understanding ...

... requirements. Candidates must be comfortable working rotating shifts and supporting either UK or US hours as scheduled. Experience Required: - 1–3 years in customer support, technical support, SaaS support, or application support. About the Role We are looking for a Technical Support Associate to provide first-line support for ...

... the role Pico’s Level 1 Support Team provide critical front-line support across all aspects of Pico’s infrastructure. Working as a global team, the Level 1 Support team are responsible for the pro-active monitoring of Pico’s infrastructure, performing initial triage of alerts and inbound support requests, and the creation ...

... codebase, creating merge requests when needed to resolve customer problems. - Create and update clear, reusable documentation and support content based on real customer interactions and edge cases. - Partner with Support team members through pairing sessions and cross-team collaborations (such as Support Stable Counterparts) ...

... JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and ...

... deviations. - Coordinate and lead deal teams as needed, facilitating smooth execution and transaction completion, under the guidance of senior team members. - Provide support to bankers and stakeholders, ensuring clear communication and effective problem resolution. - Support wider CPD projects and initiatives, identify opportunities ...

... critical issues to the L2 team. - Maintain proper ticket updates and documentation. - Prepare shift handover notes. Required Skills - 1–3 years of experience in L1 Support / Helpdesk / Service Desk / Customer Support . - Hands-on experience with Salesforce, Freshdesk, or ServiceNow . - Knowledge of ticket management and SLA. - ...

About the Role We are looking for a mid-to-senior Murex Environment & Batch Support Engineer with 6–10 years of experience to keep the MX.3-on-AWS platform stable through hands-on production support, EOD batch monitoring, and DevOps automation. A strong technical background is essential. This is a rotational shift role ...

Job Requirements: The Ideal candidate will be part of the DEBI Application support team and we are looking for a person who has strong experience (10+ years) working in large scale teams and supporting production applications. - ETL Tools: Informatica 10.x, Informatica Administration - Data Governance: Informatica Axon, ...

... force spend more time with customers by owning key support processes, data quality, and execution discipline. Key responsibilities 1) Sales enablement & channel support (MSF) - Provide end-to-end support to MSF sales teams for daily execution (lead allocation support, follow-ups tracking, documentation status, and coordination). ...

... • Qualifications: Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field. • Experience: 1–3 years of hands-on technical support, desktop support, or system administration experience. • Core Technical Skills: Proficiency with Windows OS, LAN/Wi-Fi configuration, basic hardware repair, ...