2,426 virtual customer support jobs in India.

... to resolve technical issues. 5. Provide support for installation, configuration, login, password, connectivity, and application-related issues. 6. Use remote support tools or internal systems, wherever applicable, to assist customers. 7. Accurately document customer interactions, troubleshooting steps, and resolutions in ...

... brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit . We are looking for a Technical Support Engineer to join our global team in Bangalore. Responsibilities: - Investigate client inquiries and provide “white glove” assistance via phone, email, or chat ...

... end-to-end ownership of customer issues - Proven track record supporting B2B SaaS or AI/ML products with complex user workflows - Portfolio or record demonstrating support process improvements and customer success contributions Technical Proficiency - Support Tools: Advanced skills with customer support systems (e.g., Zendesk, ...

... prompt and accurate resolutions to customer‑reported issues and service requests. The ideal candidate will have strong English communication skills, excellent customer‑relationship abilities, and prior experience supporting international customers (US or UK preferred). As a 24x7x365 operations center, we require candidates ...

... across many industries, including the world's foremost experts in AI. About the Role We’re looking for a Product Support Engineer, based in India, to help our customers succeed with our platform by solving complex, technical issues and providing world-class support. You’ll work directly with customers, partner closely with ...

... pressure and comfortable with change and complexity in dynamic environments. SKILLS and PERSONAL QUALITIES • Interpersonal and Communication Skills. • Strong customer focus on both internal and external customers. • Should be a team player. • Able to work with minimal supervision. • Able to work in a multinational environment. ...

... diverse mix of clients with the goal of enhancing their software user experience. Responsibilities: • Learn our software to an advanced level • Provide technical support to customers and track support cases from start to finish • Work with clients to resolve issues related to our SaaS/Cloud offerings and our Desktop version ...

... practical solutions, and contributes to documentation, knowledge articles, process improvements, and service reliability efforts. About you - Provides excellent customer service and communicates effectively with technical and non-technical audiences. - Demonstrates scheduling flexibility and the ability to support stakeholders ...

... Asia. The company specializes in multilingual customer support and leverages AI-driven solutions and a global gig workforce to deliver efficient and scalable support services. Key Responsibilities: - Lead and manage a team of Technical Support Agents (chat & email). - Monitor team performance and provide regular feedback, ...

... growing team of renowned engineers in the exciting space of developing tools for infrastructure management. - Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base. - You will solve complex, exciting challenges and improve the depth and breadth of your ...

... Position Overview We are seeking an experienced IT Engineer to manage the day-to-day administration, support, maintenance, and optimization of our enterprise virtualization platforms. This role ensures the high availability, performance, security, and compliance of core VMware infrastructure, supporting mission-critical ...

Hiring – Technical Sales & Customer Support Executive We are hiring for a Technical Sales & Customer Support Executive to handle customer queries, provide technical assistance, and identify relevant sales and upselling opportunities. Position Technical Sales & Customer Support Executive Experience : 6 Months – 3 Years Work ...

... managed services environments. - Opportunity to work with multiple technologies and enterprise clients. - Hands-on experience in networking, cloud, servers, virtualization, and cybersecurity. - Learning and growth opportunities within the technical support team. - Opportunity to develop a career in IT Infrastructure and ...

... training, product demonstrations, requirement discussions, and feedback collection. - Coordinate with Sales, Onboarding, Implementation, and internal teams to support smooth customer transitions. - Monitor customer engagement, identify potential churn risks, and assist with relevant upselling or cross-selling opportunities. ...

... are the power behind our customers’ mission What you will do: We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our support team. The ideal candidate will provide first-level technical assistance to customers, troubleshoot issues, and ensure a high level of customer satisfaction. ...

Technology: IBM WebSphere AS Proficiency - Technology: Basic Secondary Skill Area: Integration & Middleware Secondary Technology: Apigee Other Skills: Axway WebMethod advance GXS advance Oracle SQL Azure IBM WTX IBM Websphere Knowledge of Azure Kubernetes Services IBM WTX , ITX 10 , WMQ or WebMethods Knowledge of SQL

... troubleshooting for endpoint security tooling (CrowdStrike, Rapid7, Jamf, etc.) - Follow Ontic security policies and IT standards; help enforce them with a customer-first mindset (least privilege, MFA, device compliance, patching, phishing awareness, secure configuration) A/V and conference room support - Support meeting ...

... best practices in cloud security.- Regularly reviewing existing systems and making recommendations for improvements.- Interacting with clients, providing cloud support, and making recommendations based on client https://jobeax.com/link/VjPQTEyNtSHhhqOP we are looking for:- 10 - 14 years of work experience.- Must have experience ...

... highly skilled and customer-focused Support Specialist (Tier I) to support the Customer Success organization. This role serves as the first point of contact for customer support requests and plays an important role in delivering a positive customer experience by resolving Tier I issues, triaging customer inquiries, and ensuring ...

... #LI-Hybrid Job Description We are looking for a skilled Technical Support Specialist to join the Nexthink customer support team and contribute to improving our customers' Digital Employee Experience. The TPS specialist will handle the technical support requests around the Nexthink Products, working closely with the Support ...