2,426 virtual customer support jobs in India.

... issue resolution, provide operational insights, and support client service delivery. This position plays a critical role in maintaining service excellence and supporting client relationships from an operations perspective. WHAT YOU’LL DO: Client Support & Escalation Management • Serve as the operational point of contact for ...

Senior Igloo Support Specialist Position Description Job Title: Senior Igloo Support Specialist The Senior Igloo Support Specialist is responsible for providing advanced functional and technical support for the Igloo Intranet platform. The role acts as the expert escalation point for complex incidents, recurring problems, ...

... aging invoice tasks, Racetrack testing, etc., and supports other regions and global programs on an ad hoc basis when requested. The Source-to-Pay Strategic Support Associate is the entry point to the source-to-pay support career path. The role carries out defined support tasks across the source-to-pay lifecycle for Specialty ...

... proactive communication. - Proven track record of technical leadership, including meaningfully contributing to the growth of other engineers. - User empathy and a customer-centric approach to problem solving and product development. Preferred qualifications - Experience building software systems for customer support or operations ...

Neowaste is a waste management company. The job involves seggregating plastic waste into different categories of plastic. Also to seggregate the bottles. Worktime will be 10am to 6pm.

Oracle Banking Functional Support ConsultantJob Summary:We are looking for an experienced Oracle Banking Functional Support Consultant to provide functional support across test and production environments. The role involves incident analysis, transaction validation, issue troubleshooting, and coordination with technical ...

... enterprise Partners. - Excellent communication skills in English. This position requires above par skills to write and speak in English. - Extensive experience in supporting enterprise customers based in US and Europe. - Good to have skills. - Experience in a customer facing role in an application support environment. - Familiarity ...

... and optimal performance of the IT environment while providing excellent customer service to internal users. Responsibilities - Provide Level 1 & Level 2 IT support to end users - Troubleshoot hardware, software, and network issues for Windows, macOS, and Linux environments. - Deliver exceptional customer service, ensuring ...

... for issue resolution. Prepare and maintain support documentation, incident reports, and knowledge articles. Participate in release, deployment, and production support activities, including occasional out-of-hours support as required. Skills Must have 8+ years of experience in application/production support, preferably in ...

... applications and understanding the events emitted - Creating analytical dashboards for service performance and usage monitoring - Responding to incidents and customer tickets in a timely manner - Occasionally running service recovery scripts - Helping improve the IDfy Platform by providing insights based on investigations ...

... better, faster, smarter outcomes. As a Senior Technical Support Engineer, you will be tasked with owning high-value, high-priority cases submitted through the customer support portal and taking ownership of escalations handed off from Level 1 and Level 2 support as part of our Global Technical Support team. You will work directly ...

... : Methodical mindset for isolating root causes across app front-ends, APIs, and database back-ends. Experience & Domain Knowledge :- 3+ years in a Technical Support, Customer Support, or L2 Support Engineer role for a software, SaaS, or mobile app product. - Experience working with support queue tools (Jira, Zendesk, Zoho, ...

Job Description : We are looking for an experienced Production Support Engineer to provide L1 application support, incident management, troubleshooting, and ITIL-based service operations. The candidate should have strong experience with Windows Server, SQL Server, web servers, and automation https://jobeax.com/link/vHrQnJ7trwbxNU7r ...

... initial troubleshooting. Own incident management from identification through resolution/escalation, ensuring accurate ticket updates and timely communication. Support recurring incident analysis, RCA preparation and implementation of preventive activities. Support application releases, pre/post deployment validation and production ...

... flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking : Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination : Coordinate directly with the correct support groups and application owners to resolve ...

... meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The Role As an L3 Technical Support Engineer, you are passionate about experience innovation ...

ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we are using it across asset classes, Front to Risk to ...

Responsibilities Direct Responsibilities · 5 + years of experience in Axiom development/production support. · Ability to understand and architect Axiom solutions for production support activities. · Flexible working in shifts, with at least 1 week of night shift in a month. · Provide L1\L2 tier production support (oncall ...

About the Role :We are looking for an experienced Production Support Analyst with hands-on experience in supporting and maintaining production applications. The ideal candidate should have strong expertise in Python, SQL, AWS, and L1/L2/L3 production support, along with excellent troubleshooting and problem-solving skills. ...

... - ensure that interested parties are clear on current status, highlighting any issues that might - impact delivery in the defined timescales to Team Leader/Support Manager. - Escalates to Team Leader/Support Manager when there are resource conflicts, or when SLA's - are at risk of not being met. Please note that this role ...