2,420 virtual customer support jobs in India.

... technical knowledge of regional sales teams through training, presentations, and expert guidance on yeast, fermentation, and spirits production applications. - Customer Support: Deliver technical presentations, troubleshoot production challenges, support pilot trials, and provide product training to beverage producers. - Expert ...

... sustainable growth. This role The Senior Manager of General Support - India will be responsible for managing the day to day operations of all Customer and Clerk support teams in India. In this role, they will monitor and improve support metrics (e.g. average handle time, first reply time, clerk satisfaction and customer satisfaction) ...

... operational engine behind it. Reporting to HR Ops, you'll own the day-to-day, high-volume work that makes HR run: onboarding, offboarding, lifecycle admin, payroll support, reporting, and HR and office coordination. What you'll do: - Onboarding: Own onboarding from offer acceptance through Day 1, so every new hire has a smooth, ...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Project Support Analyst based in India. The Global Project Support Analyst plays a key role in supporting international projects through accurate data management, performance reporting, ...

... We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The Opportunity Global Operations Support plays a key role in supporting operational excellence across the Clients & Industries (C&I) organization. This role focuses on enabling strategic priorities, ...

... activities Level 2: Scheduling- Determines a course of action by breaking it into smaller steps, planning and resourcing each, and adjusting for potential problems. Customer Focus- Ability to manage relationships with customers Level 2: Customer Oriented- Understands the needs of external customers and keeps them in mind when taking ...

... management for servers hosted at Gurgaon, Chennai and Jhajjar Users account creation and basic management via Active Directory, MS TEAMS and Exchange Providing support (including Installation support) for OS, MS Office, and MS Outlook Client, AVD Client Suite etc. Providing configuration and fine-tuning support for OS – Windows ...

... day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontline of critical customer issues. This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and ...

... empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team : The L2 Production Support team is responsible for providing application support, incident management, problem resolution, and operational stability for critical client-facing AWS Applications. ...

... graveyard hours (10:00 PM – 7:00 AM IST), rotating between two team members. You will be the first line of response for production alerts, incident triage and customer-facing technical issues outside regular business hours, making sure AiD ASH products and platforms keep delivering for our customers around the clock. How you'll ...

... Coach P2 analysts, support quality reviews, share product and domain knowledge, and help coordinate work across shifts when required. · Partner with Product Support, Technical Support, hosting, database, network, product management, professional services, and third parties to deliver end-to-end outcomes. · Promote a service ...

... articles, and support records. · Participate in testing, release, upgrade, change, and service improvement activities under guidance. · Collaborate with Product Support, Technical Support, hosting, database, network, product, and professional services teams as required. What you bring Required experience and domain knowledge ...

... Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service. The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. ...

... Responsibilities: - Critical thinking, organized, detail – oriented with strong analytical skills and the ability to meet tight deadlines - Demonstrates excellent customer service skills including telephone, MS Teams and e-mail support Supervision Responsibilities: - This role will have supervisory responsibilities and direct ...

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping ...

... accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. As an IT Support Specialist, you will: - You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee ...

IT Support Network and Hardware ExecutiveLocation : Andheri East, MumbaiExperience : 5-7 yearsWe are seeking a hands-on IT Support Executive to keep workplace systems, devices and connectivity running reliably. The role covers day-to-day user support, hardware and software troubleshooting, network maintenance, device setup ...

Role Overview :We are looking for a Microsoft Dynamics 365 Finance & Operations professional to support and maintain the organization's ERP landscape, including Microsoft Dynamics AX 2009 and D365 Finance & Operations. The role will primarily focus on finance-related business processes, application support, incident resolution, ...

... optimize our IT infrastructure. The role involves ensuring the reliability, performance, and security of systems, servers, and networks while providing technical support across the organization. Key Responsibilities - Monitor, maintain, and support servers, systems, and computer networks to ensure optimal performance and uptime ...

... the right answer, the right way, every day. Job Role Description This role ensures effective execution of procurement and contract administration processes to support business continuity and compliance. It focuses on maintaining accurate agreements and purchase orders, optimizing data integrity, and facilitating collaboration ...