2,442 virtual customer support jobs in India.

... Education Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Experience Required - 5 years of experience in Application Support, Production Support, Trade Support, or a similar role supporting business-critical applications. - Experience supporting live trading applications, financial ...

Overview : Customer is seeking an experienced Siemens Opcenter MES Support SME to lead Level-2 support, administration, maintenance, and operational stability of its MES https://jobeax.com/link/yxEskUFjM7mvrtl6 role will serve as the primary technical escalation point for production issues while ensuring platform reliability, ...

Executive Assistant Experienced Executive Assistant position to provide senior level managers support, act as a service line SME for administrative tasks and train our remote team. In addition to the standard executive assistant responsibilities, this position needs to provide first level support and issue resolution to ...

IT Site Support / IT Analyst - Job Description (in simple words) Position: IT Analyst (IT Site Support) Reports To: Snr. Manager - IT Function: Information Technology (IT Site Support) Location: Pune Job Summary The IT Analyst provides day-to-day IT infrastructure support both onsite and remotely. The role focuses on resolving ...

... - 3-5 years of experience supporting Workday systems. - Experience supporting HR business processes and HR technology platforms. - Experience in application support, incident management, and problem resolution. - Experience working within service management environments. - Experience managing vendors and global support ...

... and problem-solving abilities. - Good written and verbal communication skills. - Ability to explain technical information in simple terms. - Patience and a customer-focused attitude. - Attention to detail and good organizational skills. - Ability to manage multiple support requests and prioritize tasks. - Ability to work ...

... and mobile - device support.- Microsoft Environment : Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Intune, Active Directory, and Microsoft Entra ID.- Virtualization and Remote Access : Citrix/VDI, VPN, RDP, SSO, MFA, remote - support utilities, and remote monitoring and management tools.- IT Service Management : ...

... prevent SLA breaches; escalate as needed.- Maintain ticket hygiene : accurate categorization, detailed notes, clear next https://jobeax.com/link/5a2lCz3Sq9EcUGry Support and Troubleshooting :- Provide support via email, phone, and remote sessions for application, access, and connectivity issues.- Implement workarounds and permanent ...

... colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during ...

... work. We're all in on this mission. If you are too, let's talk. About the Role As a Developer Support Engineer, you will serve as a key technical contact for customers using our Customer Identity SaaS platform. You will be responsible for end-to-end ownership of complex support cases, performing root-cause analysis, and delivering ...

... detail-oriented problem-solver who enjoys working with sophisticated technology and contributing to a mission-critical platform, this role is for you!As a Product Support Analyst within the Technical Fulfillment team, you'll configure, operate and monitor our high-volume batch data delivery platform built on Google https://jobeax.com/link/RDshQQqXw7vTE6J5 ...

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ ...

... Service Provider Program Job Description Role: As a Senior Support Engineer, you'll be part of our AI and Business Solutions division leveraging your experience supporting Dynamics F&SCM to ensure delivery of high-quality support and solutions to our D365 F&SCM customers. Responsibilities: - As a Dynamics F&SCM Engineer, specialising ...

... (Wordpress, Squarespace, Wix, Weebly, Joomla, etc.) preferred. - Ability to multitask and maintain patience when faced with challenging situations. - Prior customer service or technical support experience preferred (min 2-4 years). - Experience with support desk software (Zendesk preferred). - Finalsite is a global company ...

... GCP-hosted, microservices-based commercial card and payments platform. This mid-level analyst is the second US seat on the team, working alongside a Lead Application Support Engineer who anchors the function. You will handle tier-1 and tier-2 support tickets independently, investigate issues across GCP logs and MySQL data, and be ...

... efficiency, and build innovative solutions across any cloud. The Role: Our support team thrives on tackling complex challenges with technical brilliance and a customer-first mindset, guided by a spirit of ownership and collaboration. Our customers are primarily Enterprise and startup developers with a good understanding of ...

... Blog Posts About The Role: Who You Are: You're excited about helping people and want to learn how a sales team works in a fun, fast-paced environment. You'll support our Business Development Representatives (BDRs) by answering replies from customers and prospects, booking and confirming meetings, sending reminders, following ...

... engineering and product partners, and then close the loop by turning what you learn into support content that scales for both our human agents and our automated support experiences. Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new ...

... manuals, and electrical diagrams 5. Prioritize and handle multiple installations and tasks simultaneously 6. Travel extensively and work flexible hours to meet customer installation schedules 7. Delivering high-quality service, with a commitment to ensuring customer satisfaction Skill(s) required Hindi Proficiency (Spoken) ...

... access reviews and system records (e.g. GxP, ISO) Requirements What we're looking for: Required • 10+ years in a hands-on IT support or system administrator role supporting 30 or more users • Experience administering Google Workspace through the Admin Console (users, groups, Gmail, Drive) • Experience supporting Windows 10/11 ...