2,420 virtual customer support jobs in India.

... adaptability to dynamic work settings. - Strong ability to navigate and excel in fast-paced and evolving work environments, with a specific background in technical support roles. - Respond to customer inquiries and support requests via phone, email, or chat - Identifies workaround for bug fixes and support L1 in any issue(s) that ...

Role Overview : We are looking for a skilled Lead/Senior Snowflake Support Engineer to support and optimize enterprise cloud data platforms, with a strong focus on Snowflake, SQL development, scripting, data management, and data https://jobeax.com/link/rkHQT7VbjPvKYHAb Experience : 2 - 8 yearsKey Responsibilities : - Provide ...

... Fresher Job 554 applicants About the job You will deliver technical assistance for Web, Media performance delivery, Security, and Edge Compute services to valued customers. Responsibilities include resolving technical issues, ensuring optimal product use, and fostering customer relationships. Support is offered remotely through ...

... anomalies • Leverage AI-driven insights for incident detection, root cause analysis, and remediation validation • Improve runbooks, dashboards, alerts, and support processes based on recurring issues • Support cloud, hybrid, and customer-hosted platform environments • Collaborate with engineering and product teams to drive ...

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over ...

... document technical issues and resolutions. - Escalate complex technical issues to the appropriate teams when required. - Provide timely and effective technical support to end users. Required Skills and Qualifications - Minimum 1+ year of experience in IT support, desktop support, or technical support. - Good working knowledge ...

Job Summary: We are looking for an IT Support Engineer with 1 to 2 years of experience to provide technical support, manage endpoint devices, and assist with IT operations. You will be responsible for resolving hardware/software issues, onboard new team members, manage user access across cloud platforms, and maintain device ...

NetApp is hiring for the role of Technical Support Engineer! Responsibilities of the Candidate: - Strong verbal and written communication skills with a customer-centric approach. - Excellent analytical, troubleshooting, and problem-solving abilities. - Ability to diagnose technical issues and drive resolution in a fast-paced ...

At EXO Edge, we are looking for a proactive and customer-focused IT Support Engineer to join our IT team. In this role, you will provide Level 1 and Level 2 technical support, manage end-user computing environments, provide in-house IT and hardware support, maintain enterprise IT infrastructure, and contribute to the implementation ...

... to you. Job Description We are looking for a talented Advanced Technical Support Engineer to join our growing global team at Sectigo. The Advanced Technical Support Engineer works closely with Sectigo’s customer base and sales department and handles the day-to-day customer issues reported and manages identified issues through ...

... within the product to the customer. Here's a closer look at this key role: - Customer advocacy, collaborating across the team ensuring timely resolution to customer support situations - Address incoming customer support cases via our chat or ticketing system - Demonstrate excellence in customer case management through resolution ...

... security, and you’re excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion, committed to delivering exceptional support and building customer trust at every step. What You Bring: - 4+ years in technical support roles, ideally ...

... management regulations. - Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and providing on-site remedial support. - Ensure non-warranty replacement to customers for respective region on time. - Customer return valve Document tracking and ensure proper service and return ...

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping ...

... will play a key role in incident management, root cause analysis, change implementation, SLA adherence, and continuous service improvement initiatives while supporting business-critical systems and customer-facing applications. Responsibilities Provide L2/L3 production support for enterprise applications with a focus on ...

... consultation to independently debug complex security/network problems - Interface with Engineering and assist the customer with testing or troubleshooting - Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams - Create entries in our technical support online database to accurately document ...

... learn back to the team as concrete product feedback and recommendations. Who You Are and What You’ve Done: - You have worked in a technical support, product support, or customer-facing engineering role before and know what it takes to own an issue from intake to resolution. You are comfortable talking to customers directly, ...

... professional experience. Experience Required - 10 years of work related experience is required. - Extensive hands-on experience in senior technical application support, software engineering, integration/delivery, or a related technical role supporting business-critical, customer-facing platforms. - Demonstrated experience ...

... Experience with Microsoft Entra ID (Azure AD), MFA, user provisioning, and license management.- Familiarity with ITSM tools, ticket management, and SLA-based support.- Good communication, customer service, and troubleshooting https://jobeax.com/link/Cexs453KRiH2S1rJ Skills :- PowerShell scripting for Microsoft 365 administration.- ...

... debugging, and incident management in a fast-paced https://jobeax.com/link/yvASu0zK6rGjDpOn Requirements :The ideal candidate will : - Provide 24x7 production support, ensuring high availability and performance of customer applications.- Handle incident management, including troubleshooting, root cause analysis (RCA), and ...