2,439 virtual customer support jobs in India.

... Customer Support team and gain hands-on experience in supporting a fast-growing SaaS product. This role is ideal for someone who wants to build a career in customer support, customer success, or SaaS operations. As a Support Intern, you will work closely with experienced support specialists to assist customers via tickets ...

... Experience No experience required No experience required Apply By 6 Nov' 26 Posted 2 weeks ago Fresher Job 135 applicants About the job Key responsibilities: A. Customer Training & Support 1. Train clients in using our in-house marketing tools (CRM, automation, campaign dashboards, etc.). 2. Guide customers step-by-step through ...

... Level 1 support, exercising independent judgment within established guidelines. Merchant & Customer Liaison • Act as the trusted liaison between merchants, customers, and internal stakeholders, keeping all parties informed throughout the dispute lifecycle. • Educate merchants and end customers on dispute processes, timelines, ...

... Record and manage customer support cases through to closure, maintaining accurate records of all investigations conducted, work performed, changes made and customer interactions, ensuring customers are kept appropriately informed, and internal notes are maintained for all progress notes not appropriate to the customer audience. ...

... and compliance for a business unit. The role performs moderately complex tasks with a high degree of confidentiality, organization, and attention to detail to support internal customers at all levels within the department. Responsibilities include timecard auditing and approval, employee attendance tracking, and wage and ...

About the role – As a Live Chat Support Representative you will engage customers in real‑time via chat, delivering prompt, courteous assistance that resolves issues and enhances satisfaction. This on‑site position requires strong communication, multitasking, and problem‑solving abilities. Key responsibilities - Respond ...

Eurofins seeks a Senior Product Support Engineer to provide technical support for LIMS applications, diagnose and resolve issues, and automate workflows. The role involves both first and second-line support, ticketing system management, and collaboration with IT teams to enhance operational efficiency. Responsibilities ...

... people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai, India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental ...

Hiring Requirement: Java / JBoss Integration Support EngineersShift time: 6:30pm to 2:30am ISTLocation: RemoteRole: Production Support Engineer - Java & Enterprise IntegrationExperience: 4 - 8 years of relevant experience, with strong hands-on Java application support and JBoss middleware https://jobeax.com/link/1C3u1vKibCuqzjPC ...

We are looking for 7 to 9 yrs of experienced and hands-on SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, ...

... with SLA requirements.- Coordinate with Salesforce developers, business stakeholders, infrastructure teams, and third-party vendors to resolve complex issues.- Support sandbox management, deployment validation, regression testing, and release activities.- Maintain technical documentation, troubleshooting guides, support procedures, ...

... communication during high‑pressure incidents. - Ownership mindset and business awareness. Experience & Education - 7–12+ years in Application Reliability, Production Support, SRE, or platform operations. - Bachelor’s degree in Computer Science/Engineering or equivalent. - ITIL, cloud, or industry certifications (preferred). - Banking/financial ...

... networking technologies including DNS, TCP/IP, SSL and Load Balancing - Exposure to Virtualization (Hyper-V, VMware, scvmm etc) - Experience in CI/CD/release support - Experience with container related technologies like Docker, Kubernetes - Experience with alerts and monitoring support (Grafana/Prometheus) - Experience with ...

... actions to improve system reliability and reduce repeat issues.- Support monitoring, alerting, operational checks, and continuous improvement of integration support processes.- Provide support for UK and Ireland operations under a 165 support model, including participation in an on-call rotation for critical https://jobeax.com/link/iRYnXGbO9cYbFQ3t ...

... leadership position, providing opportunities to take on increased ownership and team https://jobeax.com/link/um9JNTV2BZgoiPZB Responsibilities : Production Support & Operations : - Provide L2/L3 production support for WMOS, WCS, integrations, and related fulfillment platforms- Own and resolve support incidents with a focus ...

... Maintain backup reports and update incident/ticket details. Server & Infrastructure Support - Provide L2 technical support for Windows Server, Active Directory and virtualization environments. - Troubleshoot issues related to Windows services, Active Directory, DNS, DHCP, Group Policy and user authentication. - Support VMware/Hyper-V ...

Job Purpose :The Product Support Engineer provides high-quality technical support, error triaging, and defect resolution for global clients utilizing Majesco's Cloud Insurance Core Platforms (Property & Casualty or Life, Accident & Health).This role is a blend of deep technical troubleshooting (Java & SQL) and low-code ...

... Engineering, Product, Customer Success, and Sales, you will drive SLA adherence, manage customer escalations, improve support processes, and eliminate recurring customer issues through data-driven improvements. What you'll do Technical Support Operations Lead and scale a global Technical Support team supporting enterprise customers(Banking, ...

... framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. What you’ll do - Actively monitor the Linux Support team’s incident/request queue, set prioritization, and process tickets in a timely manner - Perform production releases while adhering to change management ...

Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, ...