6,502 support process jobs in India.

... incidents within SLA.- Perform root cause analysis (RCA) for recurring/systemic issues.- Provide functional and technical troubleshooting for Eagle STAR & PACE.- Support batch processing, job monitoring, and data validation.- Handle escalations and coordinate with development and infrastructure teams.- Support release deployments ...

• Full-time

Fresher Full time Work at office Immediate start

• Remote
• Hybrid
• On-site

... for - Identify recurring issues and drive permanent fixes (root cause analysis, preventative improvements) - Contribute to IT documentation and runbooks so processes are repeatable and not person-dependent - Liaise with the UK IT team and IT Director on projects, procurement, and escalations - Support office moves and ...

8700

... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...

• Contract

... Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...

... Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server installation, maintenance, monitoring, ...

• Remote
• Hybrid
• On-site

Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data to create availability scorecards and reports Perform research, systems analysis and design and makes recommendations ...

• Contract

... cross-functionally Requirements: Experience with product-based or SaaS companies. Prior exposure to U.S. tax forms (1099, W-9) or interest in learning compliance processes. Experience supporting North Americabased users. Familiarity with authentication flows (MFA, SSO, password resets). Critical thinking abilities and proficiency ...

... Education and Experience - Associates or bachelors degree in business administration, accounting, or a related field. - 1-2 years of experience in administrative support, resource management, or a related role. - Experience with billing processes - Strong analytical skills and proficiency in Microsoft Office Suite (Excel, Word, ...

• Remote
• Contract

... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...

• Full-time

... the trends for product support. Striving for continuous improvement to efficiently achieve set goals and KPAs. Requirements Required 4 to 6 years of product support, software support, customer support, and technical support experience or any experience relevant to these skills. Strong analytical skills for troubleshooting ...

• On-site

... salary Competitive salary Experience 3 year(s) 3 year(s) Apply By Not Provided Posted today Job Be an early applicant About the job Job Description Email System Support Administrator 1. Position Overview We are looking for an experienced Linux & Email System Support Engineer to provide onsite support and maintenance for the ...

• Remote

Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...

... expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. ...

• Contract

Rs 9 - 20 lakhs p.a.

... and strengthen the Process Engineering department, including development of engineering procedures, standards, templates, tools, and technical competencies to support business objectives. Additional Skills & Competencies - Strong knowledge of process engineering principles, process design, process simulation, heat and material ...

... processing.- Good knowledge of JBoss, WebSphere, and IBM MQ in T24 environments.- Experience troubleshooting T24 application, interface, middleware, and batch-processing issues.- Experience supporting SIT/UAT and production releases.- Good understanding of incident, problem, change, and release management processes.- Strong ...

• Remote
• Contract

... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...

• Remote

... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...

• Remote

... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...

• Remote
• Hybrid

... are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges. You have affinity with API troubleshooting, Postman, internet technologies and knowledge of technical processes (think HTML / JavaScript ...