... Oversee the operational delivery for assigned customers, ensuring agreed service standards, quality and timelines are consistently achieved. Coordinate the team supporting the assigned customer portfolio, ensuring clear priorities, accountability and effective execution. Identify opportunities to improve operational efficiency, ...
... technology mirrors our people - Smart, Innovative & Forward Thinking To maintain a competitive advantage as we grow, we are currently looking for a new 'Technical Support Engineer' Job purpose: To deliver effective technical support for POS solutions by diagnosing and resolving issues, monitoring system performance, managing ...
... or tailored logistics strategies. With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business. This expansion, coupled with a comprehensive benefits ...
Job Title: ELV Service Engineer (Fresher & Experienced) Job Summary We are looking for a motivated ELV Service Engineer to join our team and support the installation, maintenance, and troubleshooting of Extra Low Voltage systems such as CCTV, access control, fire alarm, public address, and networking systems. This role ...
... enterprise customers, acting as their advocate within the company. - Identify patterns in support cases and provide insights to improve the product or internal processes. - Stay current on new product features, technologies, and industry trends to provide the best possible support. - On-Call and on-site customer visits as ...
... account intelligence to deepen engagement and uncover opportunities. Ensure all commercial, contractual and compliance documentation is accurate and complete. Support expansion of accounts across international offices Excellent client relationship management and stakeholder management skills. Proficiency in MS Office Suite ...
... Strong understanding of digital trends, integrated campaigns, and business growth strategies - A collaborative mindset to work with multiple stakeholders and support the Managing Director in driving strategic partnerships and revenue growth. Location: Mumbai, Andheri East (Client Office | Work from Office) Magnon is among ...
... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind ...
... campaign direction and brand strategy Lead client pitches, renewals, and commercial negotiations on the portfolio Lead and mentor a team of 23 Account Managers, supporting their growth and reviewing their output Provide senior strategic input on brand positioning, communication direction, and campaign effectiveness Forecast ...
Role Summary: The Senior Support Engineer - Systems, is a highly skilled technical professional responsible for supporting and managing Windows technologies, Azure, O365, and virtualization platforms. This role involves troubleshooting and optimizing enterprise systems, ensuring high availability, and delivering efficient ...
... issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions that ...
Job Description The L3 Application Support Engineer/Full Stack Developer is responsible for advanced incident resolution, root cause analysis, and code‑level fixes for production issues escalated beyond L2 scope. This role ensures long‑term stability of applications by implementing patches, hotfixes, and configuration changes, ...
... Responsibilities Operations & Client Support *Ensure seamless functioning of services across multiple properties/centers, including vendor management, client support, and facility operations. * Deliver timely resolution of service requests and breakdowns raised by clients or internal teams. * Support workspace modifications ...
... opportunities. Act as the voice of the customer and lead cross-functional initiatives across Sales, Solutions Engineering, Service Delivery, Network Operations, Support, Product, Finance, Legal, and Procurement. Maintain accurate customer health, renewal, and expansion forecasts in Salesforce and leverage data and AI-driven ...
... documents. Perform bank reconciliations and monitor cash flow. Coordinate with auditors during internal and statutory audits. Maintain accurate financial records and supporting documentation. Support internal teams with accounting and financial reporting activities. Desired Candidate Profile Educational Qualification ~ Bachelor's ...
... on-call rotation and provide after-hours support as needed. Region (Website): Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. Experience supporting software products. Exposure to Wireshark/Tcpdump for protocol-level analysis. Basic understanding ...
Support Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted today Job Be an early applicant About the job End User Computing Services L2 Engineer /AV Support Experience - 1-4 Years Location: Pune (6 days working from office) ...
The Support Specialist I will be comfortable analyzing facts and making decisions while keeping their supervisor informed and involved as appropriate. They will adhere to ticket productivity goals and SLA/SLO requirements while resolving moderate to high complexity/priority requests with consistent quality. Resolve low ...
... teams to resolve concerns and queries Bachelor's degree in any field (preferred) - 5- 7 years of industry experience - Proven experience in e-commerce, customer support, or a similar role - Fluency in multiple languages (e.g., English + Malayalam, Telugu, Tamil, Kannada, and Hindi) - Familiarity with e-commerce platforms and ...