6,500 support process jobs in India.

• Remote
• Contract

... and AI-powered channels. Lead, coach, develop, and grow the customer support team, including performance management, hiring, and training. Oversee day-to-day support operations across AI and human channels, ensuring timely, accurate, and high-quality issue resolution. Build scalable support processes, workflows, escalation ...

• Remote
• Contract

$30 USD - $55 USD / hour

... Support non-technical users by providing clear, empathetic communication and step-by-step technical guidance. - Contribute detailed, scenario-based examples and process documentation that reflect best practices in IT support. - Ensure all input and feedback is well-documented for AI training and continuous improvement purposes. ...

• On-site

... Provide assistance to the Technical Support Specialist where necessary/appropriate. Work with the IT management group to identify areas of improvement in terms of processes and procedures. Responsible for the full onboarding / offboarding process of end-users from account creation/termination to device procurement/deactivation. ...

• On-site
• Contract

... and WhatsApp to assess candidate suitability, building awareness of hearing loss treatment options and Cochlear's technology portfolio, and providing ongoing support to guide families through the evaluation and decision-making process. The Customer Engagement Associate qualifies candidates based on clinical appropriateness ...

... the application support team and other departments, ensuring clear and effective communication regarding application performance, issues, and enhancements.- Process Improvement : Identify and implement improvements to application support processes and practices. Ensure that best practices are followed and that the support ...

• Remote

... gather feedback Maintain clear documentation of issues, resolutions, and recurring problems Identify patterns in support requests and flag potential product/process improvements Ensure SLAs (response time and resolution time) are consistently met Requirements - 2–5 years of experience in a technical support, customer support, ...

• Remote
• Full-time

... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...

... Workforce Management, etc is a plus. Experience thriving in a global team environment with minimal supervision. Experience with Infor Solutions: Proficiency in supporting Infor products (e.g., Familiarity with ITIL Processes and Support Tools: Hands-on experience with ITIL-compliant processes and ticketing systems, such as ...

Rs 25000 per month

... on-call rota. Responsibilities also include contributing to root cause analysis, identifying recurring trends and recommending improvements to configuration, processes, documentation and tooling. The engineer supports onboarding, mentors junior staff and ensures clear documentation and handovers to maintain consistent service ...

• Remote
• Hybrid
• On-site

$30 USD

... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...

... and effective post-sales service capability across India to support customer demand and enable consistent service delivery. Establish and expand local service support networks across key states and locations in line with business requirements. Develop and implement support standards and processes to improve service effectiveness ...

... most positive outcomes possible. Project Resource Management - Develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively. Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes ...

• On-site

Job Title: Field Support Engineer Years of Experience: 2-3 Years Job Overview: We are seeking a motivated and skilled Field Support Engineer to join our team. The ideal candidate should have 2–3 years of experience in computer hardware and networking, be willing to travel to client locations, and possess strong troubleshooting ...

• Hybrid

... flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking : Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination : Coordinate directly with the correct support groups and application owners to resolve ...

... guidelines and 21 CFR Part 11 Maintain thorough and accurate service documentation, including status reports, issue logs, meeting notes, and delivery records Support audit readiness by ensuring client-facing deliverables and internal processes meet required compliance and quality benchmarks Actively participate in internal ...

• Remote
• Contract

... calculations, drawings, specifications, cost estimates, and technical reports that support process remediation projects. Provide responsive construction-phase and field support that helps projects meet safety, quality, schedule, budget, and scope expectations. Support effective operation and troubleshooting of groundwater remediation, ...

• Contract

... more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Traveler Service Manager, Escalations ...

... selves. Qualifications & Skills - Understand omni channel communication technologies and their role in the contact center - 2+ years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ...

... improve transparency, and deliver excellent support experiences. Minimum 4 years of experience in Ticket Support, Service Desk, Employee Support, Workplace Support, Contact Center Operations, IT Support, or similar operational support environments Experience working within high-volume, SLA-driven support organizations ...

Job description Role Role & Responsibility Project manager for West Project Manager for West supporting the Zonal Head with analytics and insights about the Zone Responsible for MIS, driving persistency & issuance Providing analytics to Zonal Head Partner SPOC for West - responsible for MIS and Issuance and Ad hoc requirement ...