1,627 support process jobs in Bengaluru, India.

• Full-time

... incidents, defects, configuration problems, and integration failures. - Perform detailed root-cause analysis and coordinate timely resolution of production issues. - Support system enhancements, configuration changes, workflows, and process improvements. - Support Time & Attendance, Timekeeping, Scheduling, and Payroll processes ...

• Remote
• Hybrid

... Maintain knowledge articles and support documentation. ITSM Process Support Support Incident, Request, Problem, Change, Knowledge, CMDB, Asset, and Service Catalog processes. Ensure adherence to ITIL best practices and governance standards. Support service reporting, KPI monitoring, and operational reviews. Assist in service transition ...

• Remote

Rs 3 - 10 lakhs p.a.

... IT, networking, and application issues. Service users via incident, request, and change management processes. Walk the customer through the problem-solving process, communicate clearly, and provide regular updates on progress. Direct unresolved issues to the next level of support personnel or appropriate resolution groups. ...

... and sales of key partners to manage their performance. - years of sales experience - years of sales experience If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

• On-site

... to unblock and close out user concerns. - Spot recurring issues and shape preemptive fixes that improve the product experience. - Drive down defects across process, product, and tech alongside CX leads. Who You Are - 2+ years in Customer Success or Customer Support, ideally at a fintech or B2C company. - Experienced resolving ...

• Remote
• Full-time

... personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line 'Scam Notice' #BI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. Please see ...

• Remote

3k

Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing ...

• Full-time

... Collaborate with cross-functional teams to ensure seamless integration and support of business applications. Assist in the development and implementation of process improvements to enhance system stability and efficiency. Jamf and Mac support administrator Experience – 5 to 9 years (CL10) The Mac Support Engineer / Jamf ...

... the application support team and other departments, ensuring clear and effective communication regarding application performance, issues, and enhancements.- Process Improvement : Identify and implement improvements to application support processes and practices. Ensure that best practices are followed and that the support ...

• Hybrid

... flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking : Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination : Coordinate directly with the correct support groups and application owners to resolve ...

... guidelines and 21 CFR Part 11 Maintain thorough and accurate service documentation, including status reports, issue logs, meeting notes, and delivery records Support audit readiness by ensuring client-facing deliverables and internal processes meet required compliance and quality benchmarks Actively participate in internal ...

... selves. Qualifications & Skills - Understand omni channel communication technologies and their role in the contact center - 2+ years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ...

• Hybrid
• On-site

... rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

... and root cause analysis for customer issues. - Create and maintain internal knowledge base articles and troubleshooting documentation. - Continuously improve support processes and contribute to operational excellence. - Participate in on-call rotations and provide support during critical customer incidents as required What ...

... integrations through APIs, SFTP/FTPS, message-based interfaces, and batch processing . - Experience with SDLC, Agile, DevOps, release management, and production support practices. - Strong understanding of banking security, audit, risk, compliance, and regulatory requirements . Experience supporting European banking clients ...

• Full-time

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Network Operations & Service Management Minimum 3 Year(s) Of Experience Is Required Educational Qualification ...

... environment with external customer interaction. Platform Experience: Must Have: ~of experience working on these platforms like TTD & DV360 for end-to-end campaign processes. Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability ...

• On-site
• Full-time

Rs 4.2 - 5 lakhs p.a.

... teams to close tickets, building genuine relationships through regular in-person check-ins, and ensuring a smooth journey from onboarding to renewal. Client Support & Query Resolution - Serve as the first point of contact for all client queries received via call, text, and other channels. - Log and raise support tickets ...

• Full-time
• Contract

30k

The primary purpose of this role is to be part of Business Platforms Bangalore team to manage the support tickets of SAP Concur Expense & Request modules, dentsu's global T&E application. The day to day activity will consist of dealing with user queries from live markets. Concur Expense is currently live in 25 markets with ...

• Remote

... technology mirrors our people - Smart, Innovative & Forward Thinking To maintain a competitive advantage as we grow, we are currently looking for a new 'Technical Support Engineer' Job purpose: To deliver effective technical support for POS solutions by diagnosing and resolving issues, monitoring system performance, managing ...