31,756 quality analyst voice process jobs in India.

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Gratitude Inc

International Technical Support Associate

7 days ago

Full-time

Rs 7 lakh p.a.

Location: Hyderabad, Telangana Job Code: 425831 Industry: IT / ITES – BPO Function: Customer Service / Technical Support Role: International Voice Process – Technical Support & Sales Salary: Up to ₹7 LPA Experience: International Voice Process experience mandatory Education: Graduation mandatory Notice Period: Immediate ...

Hyderabad, भारत

Gratitude Inc

International Executive | UK Insurance

6 days ago

Full-time

Rs 6 - 7 lakhs p.a.

... communication skills. Candidates with UK or US Insurance experience , as well as those from international chat or email support who are willing to transition into a voice process, are encouraged to apply. Key Responsibilities - Handle inbound and outbound customer interactions for UK insurance-related services. - Assist customers ...

Bombay, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

10 days ago

Full-time

Rs 35000 - Rs 58333 per month

Hiring: Customer Service Process Associate – Voice & Webchat Location: Kolkata Experience: 1–5 Years CTC: Up to ₹7 LPA Work Mode: 5 Days WFO Shifts: Rotational shifts & week-offs, including night shifts Role: Join our customer support team and handle customer interactions through voice, webchat, email & back-office support ...

Calcutta, भारत

Thermo Fisher Scientific

Sr Product Owner

1 day ago

Product Management
Data Analytics

... traceability, Definition of Ready, and quality standards - Proven skills in cross-functional stakeholder management and decision facilitation - Track record of driving process improvements and metrics-based quality initiatives - Knowledge of regulated software development and V&V processes (clinical or research domains preferred) ...

Bangalore, भारत

Gratitude Inc

- International Process | Multiple BPOs | Mumbai

8 days ago

Remote
Full-time

Rs 15000 - Rs 45000 per month

... experience, communication skills, qualifications and employer preferences. Important: This hiring campaign is strictly for candidates with prior International Voice Process experience. Freshers and candidates without International Voice experience are not eligible. Key Responsibilities - Handle inbound and outbound calls ...

Bombay, भारत

Gratitude Inc

Customer Service Associate - US Banking & Cards

10 days ago

Full-time

... interactions for an international voice process supporting US banking and card services . You will resolve customer queries, provide accurate information, follow process and compliance requirements, and deliver a professional customer experience while meeting service, quality and productivity targets. Key Responsibilities - ...

Bombay, भारत

Gratitude Inc

Technical Support Associate - International Process

6 days ago

Full-time

Rs 25000 - Rs 75000 per month

Job Description 1: Customer Service Executive – International Voice Process Location: Hyderabad Job Grade: BPO Z/1/2/3 Salary: Up to ₹9 LPA Notice Period: Immediate Joiners Only (0 Days) Work Mode: As per client requirements Experience: Relevant international voice customer service experience required Job Summary We are ...

Hyderabad, भारत

Gratitude Inc

International Customer Support / Technical Support Executive

2 days ago

Full-time

Rs 50000 - Rs 60000 per month

Job Location: Hyderabad Experience: International Voice Process Experience Mandatory Salary: Up to ₹7 LPA Notice Period: Immediate Joiners Only Education: Graduation Mandatory Shift: 24×7 Rotational Shifts, Including Night Shifts Job Code: 425831 Job Summary We are looking for customer-focused professionals with excellent ...

Hyderabad, भारत

Gratitude Inc

Team Leader - US Life Insurance Agency Management

10 days ago

Full-time

Rs 9 - 11 lakhs p.a.

... Handle day-to-day operational escalations and ensure timely resolution of customer and stakeholder concerns. - Monitor team performance through regular reviews, quality assessments, productivity tracking, and coaching. - Drive process improvement initiatives to enhance operational efficiency, service quality, and customer satisfaction. ...

Bombay, भारत

Gratitude Inc

Customer Service Associate - & Webchat

10 days ago

Full-time

... solutions, and take ownership through resolution. * Handle priority or vulnerable-customer interactions where applicable. * Maintain customer privacy and follow process and compliance guidelines. * Consistently meet operational KPIs including quality, customer satisfaction, resolution, efficiency, and response time. Why Consider ...

Calcutta, भारत

Gratitude Inc

Team Lead - Voice_A_Kolkata

3 days ago

Full-time

TEAM LEAD – INTERNATIONAL VOICE | CUSTOMER SERVICE Location: Kolkata Experience: 3–10 Years Process: International Inbound / Outbound Voice Customer Service Domain: Customer Service Operations Shift: Rotational shifts, including night/graveyard shifts, weekends and public holidays Job Summary We are looking for an experienced ...

Calcutta, भारत

Gratitude Inc

Process Associate - Advanced (International Customer Service)

10 days ago

Full-time

Rs 30000 - Rs 58333 per month

... rotational shifts, including night/graveyard shifts Process: International Voice – Electricity & Gas Utilities Job Summary We are looking for a customer-focused Process Associate – Voice Advanced to handle complex customer-service interactions for an international electricity and gas utilities process. The role involves resolving ...

Calcutta, भारत

Halliburton

OTC Process Representative - OTC Process Specialist

10 days ago

Full-time
Part-time

... opportunity of working for one of the world’s largest providers of products and services to the global energy industry. Job Duties - Under direct supervision, the OTC Process Specialist supports the Opportunity to Cash (OTC) value stream and function which includes end to end business processes for relieving and processing sales ...

Bangalore, भारत

Gratitude Inc

Process Associate - Advanced

6 days ago

Full-time

Job Title: Process Associate – Voice Advanced Location: Kolkata Experience: 1–5 Years Shift: 24x7 Rotational Shifts Process: International Voice Industry: Utilities – Electricity & Gas Job Summary We are looking for an experienced Process Associate – Voice Advanced to handle complex customer-service interactions for an ...

Calcutta, भारत

Gratitude Inc

Technical Support Executive / Customer Service Executive

10 days ago

Full-time

Rs 25000 - Rs 75000 per month

... Z/1/2/3 Shift: Rotational / 24x7 Shift Role Overview TCS is hiring Technical Support Executives (TSR) and Customer Service Executives (CSR) for International Voice Process. The role involves delivering exceptional customer support through voice and chat channels, resolving customer issues efficiently, providing technical ...

Hyderabad, भारत

Vrinda International

ROCHE

10 days ago

Full-time

Rs 6 - 8 lakhs p.a.

Job Title: ROCHE Summary We are seeking a dedicated professional to join our IT Services division in a role focused on delivering high-quality support through international voice channels. This position is pivotal for maintaining client satisfaction and ensuring seamless operations within our French-speaking customer base. ...

Gurgaon, भारत

Gratitude Inc

Technical Support Executive- International Hyderabad

10 days ago

Full-time

... operational KPIs, quality standards, and productivity targets. - Maintain professionalism and empathy during customer interactions. - Follow organizational processes and compliance guidelines. Eligibility Criteria - Graduation is compulsory . - Immediate joiners (0-day notice period) preferred. - International Voice Process ...

Hyderabad, भारत

Gratitude Inc

International Banking Process Specialist (US Customer Support)

7 days ago

Full-time

Rs 20000 - Rs 58000 per month

... follow appropriate support procedures. - Maintain accurate records and ensure data-entry quality. - Deliver excellent customer experience while adhering to process guidelines. Required Qualifications - Graduate in any discipline. - 1–3 years of experience in international voice customer support within a BPO/BPS environment. ...

Bombay, भारत

Gratitude Inc

International Collections Executive - Process

10 days ago

Full-time
Contract

... inventory analysis. - Complete daily operational activities within the required timelines. - Maintain accurate customer and payment records. - Follow all applicable process, quality and compliance requirements. Eligibility Criteria - Prior international voice experience is mandatory. - Relevant experience in B2B or B2C collections ...

Gurgaon, भारत

Gratitude Inc

Financial Planning & Analysis Senior Analyst

3 days ago

Full-time

... Analyse financial trends and provide actionable business insights. - Collaborate with stakeholders and support financial performance reviews. - Improve reporting processes, controls, and data quality. - Support team coordination, quality checks, and mentoring junior analysts. Required Skills : - 5–8 years of FP&A or Commercial ...

Gurgaon, भारत