32,225 quality analyst voice process jobs in India.

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Bangalore15104 Bombay6808 Hyderabad5720 Pune4858 Chennai3964

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firstsourc

Senior Associate

10 days ago

Contract

... Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Designation : Associate/Analyst/Sr. Analyst Location : Bangalore/Hyderabad/Chennai/Mumbai Business Unit : Servicing Voice/Non Voice Skill : NV Job Summary : Ensure completion of tasks as per ...

Hyderabad, भारत

firstsourc

Senior Associate

10 days ago

Contract

Bangalore, भारत

Gratitude Inc

US International Process Executive - Mumbai / Pune

3 days ago

Full-time

Rs 25000 - Rs 58000 per month

Job Description: International Voice Customer Service Associate – Telecom Activation Job Title: Customer Service Associate – International Voice Job Code: 410446 (Pune) Location: Pune Experience: 1–3 years Hiring Grade: BPOZ / BPO1 / BPO2 Process: International Voice – Telecom Activation Salary: Up to ₹7 LPA CTC Shift: ...

Bombay, भारत

Vrinda International

Japanese Language Specialist (N2)

9 days ago

Full-time

Rs 6 - 8 lakhs p.a.

... role is pivotal in managing international voice processes, ensuring seamless communication with clients, and resolving complex queries while adhering to strict quality standards. The ideal candidate will leverage their proficiency in Japanese to deliver exceptional customer service and maintain high levels of process compliance ...

Jaipur, भारत

Gratitude Inc

We're Quality Analyst (Six Sigma Black Belt Certified)

3 days ago

Full-time

Role Overview: TCS is seeking a highly skilled and experienced Quality Analyst with Six Sigma Black Belt certification to lead and implement quality improvement initiatives across projects. The ideal candidate will have a strong background in process improvement, data analysis, and quality management systems. Key Responsibilities: ...

Bombay, भारत

Brillminds Global Private Limited

Team leader Operations

1 day ago

Full-time

... company policies and client requirements. Required Skills & Experience - 510years of BPO / Customer Support experience. - 25 years of team-handling experience in a voice process. - Strong knowledge of KPI SLA AHT CSAT and quality metrics. - Experience in attrition management employee engagement and performance coaching. - Good ...

Pune, भारत

Gratitude Inc

Team Leader - International Process

Today

Full-time

Hiring – Team Leader (International Voice Process) We are hiring experienced Team Leaders with a strong background in International Voice Process operations and people management. Job Location: Goregaon East, Mumbai Experience: Minimum 1 Year of documented Team Leader experience in an International Voice Process. Key Responsibilities ...

Chennai, भारत

Gratitude Inc

Customer Service Process Associate - and Webchat

Today

Full-time

Job Title: Customer Service Process Associate – Voice and Webchat Process Name: Customer Support Energy Location: Kolkata Work Mode: 5 Days Work From Office Experience: 1 to 5 Years Shift: Rotational shifts, split or rotational week-offs, night shifts as applicable Eligibility: - Minimum 15 years of regular full-time education: ...

Calcutta, भारत

Gratitude Inc

Customer Service Process Associate - and Webchat

1 day ago

Full-time

Calcutta, भारत

Gratitude Inc

Customer Service Process Associate - and Webchat

2 days ago

Full-time

Calcutta, भारत

Ernst & Young

IDT - Credits and Incentives - Staff

7 days ago

Contract

... Support project management activities including work planning, status reporting, budget tracking, and engagement administration. - Identify opportunities for process improvement, standardization, and automation across PWA and C&I engagements. - Develop and maintain templates, methodologies, process documentation, and best ...

Bangalore, भारत

FallenAmbers

Business Analyst

2 days ago

Full-time

Data Analytics

... software product’s features. Business Analyst responsibilities include: - Defining configuration specifications and business analysis requirements - Performing quality assurance - Defining reporting and alerting requirements Job brief We are looking for a Business Analyst who will be the vital link between our information ...

Rajkot, भारत

Ernst & Young

Analyst - Business Consulting Risk - FS - CNS - Risk - Process & Controls - Mumbai

6 days ago

Full-time
Contract

Accounting
Auditing

... opportunities for improving client service. - Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. - Handling data analytics - Access, ACL etc. - Ensure compliance with engagement plans and internal quality & risk ...

Bombay, भारत

Vrinda International

ROCHE

1 day ago

Full-time

... operational standards. - Availability to join the team immediately. Required Skills: Verbal Communication Skills Customer Service Query Resolution Problem-Solving Process Compliance Immediate Joining French Language Proficiency (C1 Certified) French Voice Process International Voice Process Experience Required Education: Bachelors ...

Gurgaon, भारत

Gratitude Inc

HR Helpdesk Agent - Bangalore

2 days ago

Remote
Hybrid
On-site
Full-time

Rs 60000 - Rs 70000 per month

... ServiceNow/Remedy. Ensure strict adherence to data privacy processes - Quality & Improvement:* Maintain and improve quality by following standards and guidelines. Recommend process improvements for better service delivery Must-Have Skills & Qualifications - Experience: International Voice Process experience – Mandatory. US Voice Process ...

Bangalore, भारत

Gratitude Inc

HR Helpdesk Agent - Tier 1- Bangalore

4 days ago

Remote
Hybrid
On-site
Full-time

Rs 60000 - Rs 70000 per month

Bangalore, भारत

firstsourc

Apprentice

10 days ago

Contract

... Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Designation : Associate/Analyst/Sr. Analyst Location : Bangalore/Chennai/Hyderabad/Mumbai Shift : Night Voice/Non Voice Skill : NV Job Summary : Need to check/verify the accuracy and completeness ...

Tiruchchirappalli, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

Today

Full-time

Rs 28333 - Rs 58333 per month

... resolutions. - Manage vulnerable or priority customer tasks and processes wherever applicable. - Protect customer information and follow privacy, security, and process-compliance guidelines. - Work in a target-driven environment and achieve KPIs relating to resolution, quality, customer satisfaction, NPS, response time, efficiency, ...

Calcutta, भारत

Gratitude Inc

International Customer Service Associate | , Chat & Email | Hyderabad, Bangalore, Mumbai, Pune, Kolkata

4 days ago

Hybrid
Full-time

Rs 7 lakh p.a.

... environment. Qualification - Graduate in any discipline (Preferred). - Undergraduates with a minimum of 18 months of relevant International Customer Service/Voice Process experience may be considered based on process requirements. - 1–5 years of experience in International Voice Process, Customer Service, Customer Success, ...

Pune, भारत

Gratitude Inc

Customer Service Process Associate - & Webchat

2 days ago

Full-time

... customer interactions through voice, webchat, messaging, email, and back-office channels. - Resolve customer complaints, billing queries, service issues, and process-related requests. - Manage live chat and messaging interactions while meeting response time, quality, and resolution targets - Accurately document customer ...

Calcutta, भारत