33,008 quality analyst voice process jobs in India.

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Gratitude Inc

International (UK Insurance)

Today

Full-time

Rs 50000 - Rs 59000 per month

Customer Service Associate – International Voice (UK Insurance) Mumbai | UK Rotational Shifts | ₹6–7 LPA | 1–4 Years Experience | Job ID: 409859 About the Role Take your insurance expertise global. We’re building a team of customer-centric problem‑solvers for a UK‑based insurance process specialising in retirement, pensions, ...

Bombay, भारत

Gratitude Inc

Financial Planning & Analysis (FP&A) Senior Analyst

4 days ago

Full-time

... of FP&A processes. - Leverage Excel, Power BI, and finance systems to improve productivity. Team Coordination - Support team leads with work coordination and quality assurance. - Mentor junior analysts and assist with onboarding. - Take ownership of recurring deliverables and ensure timely completion. Qualifications : ...

Gurgaon, भारत

Gratitude Inc

() Customer Service Executive- International In multiple

6 days ago

Full-time

... Firstsource). The ideal candidates will help deliver high-quality customer solutions while working closely with cross-functional stakeholders in international voice, customer support, technical support, and banking operations processes. This role requires ownership, attention to detail, clear communication, and a practical ...

Bombay, भारत

Gratitude Inc

International Collections Operations Team Lead

8 days ago

Full-time
Contract

Rs 40000 - Rs 60000 per month

... collection strategies to improve recovery rates, maximize cash flow, and reduce Days Sales Outstanding (DSO). - Monitor collection performance, productivity, quality, aging reports, and key operational metrics. - Ensure achievement of KPIs, SLAs, quality standards, and client-defined business targets. - Handle escalated ...

Gurgaon, भारत

Gratitude Inc

HR Support Executive - Employee Services

9 days ago

Remote
Full-time

Rs 9 lakh p.a.

... issues and recommend process improvements. Required Qualifications - Graduate in any discipline. - 1–6 years of relevant experience. - Mandatory international voice process experience; domestic-only voice experience is not acceptable. - US voice process experience and international HR helpdesk experience are preferred. - ...

Bombay, भारत

Gratitude Inc

Team Leader - International Collections

5 days ago

Full-time
Contract

... KPIs, quality standards, and client-defined targets. - Conduct floor coaching, training, and performance feedback sessions to improve productivity and service quality. Mandatory Requirements - 5–10 years of relevant professional experience. - Prior team-leading experience in international voice-based B2B/B2C collections . ...

Gurgaon, भारत

wowJobs

Quality Assurance Tester - Data Quality & Testing

9 days ago

Hybrid
Full-time

... pipelines, ETL workflows, machine learning processes, and cloud infrastructure components. This role requires strong expertise in test automation, AWS services, data quality validation, CI/CD testing, and security verification to ensure high-quality and reliable data https://jobeax.com/link/JOn0Ve3hcMQ6l4Px Responsibilities : Data ...

Noida, भारत

Gratitude Inc

Customer Service Associate - US Banking & Card Services

9 days ago

Full-time

Rs 20000 - Rs 60000 per month

... service-level, quality and productivity targets. - Achieve KPIs such as customer satisfaction, average handling time and overall customer experience. - Stay updated with process, product and policy changes. - Apply coaching feedback and corrective actions consistently. - Protect customer information and follow all process and compliance ...

Bombay, भारत

Gratitude Inc

Technical / Customer Support Executive

1 day ago

On-site
Full-time

Rs 48333 - Rs 58333 per month

Technical Support Executive / Customer Support Executive – International Voice Process Location: Hyderabad, India Job Code: 425831 Experience: Relevant international voice process experience mandatory Salary: Up to ₹7 LPA Education: Graduation mandatory Notice Period: Immediate Joiners Only Work Mode: Onsite (Hyderabad) ...

Hyderabad, भारत

Gratitude Inc

International Process - Customer Support & Sales

4 days ago

Full-time

Rs 7 lakh p.a.

... and product improvement opportunities to supervisors. - Participate in continuous learning and stay updated on product features, software updates, and support processes. Mandatory Requirements - Graduation is mandatory. - Previous experience in an international voice process is essential. - Excellent verbal and written English ...

Hyderabad, भारत

Gratitude Inc

Process Associate - Advanced

7 days ago

Full-time

Rs 50000 - Rs 60000 per month

Process Associate – Voice Advanced Location: Kolkata Experience: 1–5 Years Band: BPO 1 Salary: Up to ₹7 LPA Shift: 24×7 Rotational Shifts Skill: Customer Service Job Summary We are looking for experienced customer-service professionals to handle advanced voice interactions for an electricity and gas utilities process . ...

Calcutta, भारत

Illumina

Product Complaints Analyst 2

9 days ago

Illumina seeks a Product Complaints Analyst 2 to process and evaluate complaints for on-market medical devices. The role involves complaint documentation, triage of adverse events, cross-functional coordination, and support of quality complaint handling activities in a regulated environment. Responsibilities - Review complaints ...

Bangalore, भारत

Gratitude Inc

HR Operations Associate - Employee Helpdesk

9 days ago

Remote
Hybrid
On-site
Full-time

Rs 60000 - Rs 75000 per month

... information and follow data privacy policies. - Maintain call quality, documentation accuracy, and productivity targets. - Adapt to new HR applications, tools, and process updates. Eligibility Criteria - Graduate in any discipline. - 1–6 years of relevant work experience. - International voice process experience is mandatory. ...

Bombay, भारत

2coms

MNC Hiring International blended process- Kolkata

4 days ago

Full-time

Rs 2 - 4 lakhs p.a.

... Responsibilities: • Handle international customer interactions via voice and chat channels • Resolve customer queries effectively and professionally • Deliver high-quality customer service and support • Accurately document customer interactions in the system • Meet quality, productivity, and compliance standards • Collaborate ...

Calcutta, भारत

Ernst & Young

EYP - Commercial Strategy - Associate Manager

9 days ago

... career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity ...

Bangalore, भारत

NielsenIQ

Sales Business Analyst

12 days ago

Full-time

Data Analytics

Job Description Job Purpose: Serve as a key business analyst supporting the design and delivery of global sales systems and processes. This role is accountable for translating business needs into detailed system requirements, epics, user stories, and use cases. The analyst will work closely with Sales, IT, and cross-functional ...

Pune, भारत

Gratitude Inc

Customer Service Associate - US Banking & Card Services

6 days ago

Contract

Job Overview We are looking for customer-focused professionals to join an international voice process supporting US banking and card services. The role involves handling customer inquiries, providing accurate information, resolving service-related concerns, and delivering a professional customer experience while meeting ...

Bombay, भारत

Vodafone

Voice & Data Core NOC Engineer - VOIS

1 day ago

Full-time

... telecommunications network operations, preferably within a NOC or operational support environment. - Understanding of GSM, UMTS, LTE and 5G Core technologies. - Knowledge of Voice, Data Core and charging platforms. - Familiarity with ITIL-based incident management, fault handling, ticket management and escalation processes. - Basic understanding ...

Bangalore, भारत

ServiceNow

Staff Voice AI Engineer - Core Platform

1 day ago

Remote
Hybrid
On-site
Full-time

AI / ML

... challenges, and build for their success - Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters - Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) - Contribute ...

Hyderabad, भारत

Vodafone

Voice & Data Core NOC Engineer - VOIS

1 day ago

Full-time

Bangalore, भारत