... key role in maintaining the quality of IT services by resolving issues efficiently, escalating when necessary, and contributing to continuous improvement of support processes. Key Responsibilities Operational Support Provide Level 1 and Level 2 support to end users via ticketing system, phone, Teams, or on-site. Diagnose ...
... critical role in supporting sales operations, client engagement, and delivering a high standard of back-end operational and administrative services. The Sales Support Specialist will take ownership of end-to-end operational processes for client accounts, working closely with sales teams and internal stakeholders. This role ...
... issues, and identify opportunities for improvement • Ensure that all client communication is professional, timely, and effective • Assist with the on boarding process for new clients, including training and on boarding support. • Develop and maintain strong relationships with clients through regular communication and proactive ...
... incidents and service requests. The role involves troubleshooting basic hardware, software, and network issues, escalating complex problems to higher-level support teams, and delivering excellent customer service to ensure a seamless end-user experience. Key Responsibilities - Provide first-level technical support to end ...
... app support for WL Applications and Services which includes the following Regularly Monitor of WL Applications, ensuring the stability of the service(Running processes, maintaining resources, viewing process and software robot logs etc.) and where required taking proactive actions to minimise impact to clients. Handle automated ...
... where needed Maintain basic procurement and vendor records for tracking and reporting. IT Administrative & Operational Support Provide day-to-day administrative support to the IT team: Maintain documentation and records (inventory, processes, logs) Update internal systems with accurate and timely data Support office-related ...
... Collaboration Interact regularly with IT management for updates on operational activities. Collaborate with team members to assess support needs and improve processes. Requirements Experience and Skills - 3–4 years of experience in customer service or a help desk environment, with international voice support experience. ...
Desktop support Engineer (Dispatch Role) on demand ticket based support Location: Kolkata, India Type: Dispatch / Onsite Support We are urgently looking for a Desktop support Engineer for onsite dispatch support in Kolkata. Job Summary: We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, ...
... directories, databases, Linux/Windows administration, and networking fundamentals We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact ...
... - Exposure to cloud-based automation and AI platforms. Technical Skills - Robotic Process Automation (UiPath, Automation Anywhere, Blue Prism, or similar) - Process Mining and Task Mining platforms - Intelligent Document Processing solutions - Workflow and Process Orchestration tools - AI/ML and Generative AI technologies ...
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : NA Minimum 3 Year(s) Of ...
... managerial career paths. Engage with cutting-edge technologies, including AI-driven automation, and contribute to modernizing financial systems and operational processes across the business. Configure and support Label Traxx accounting modules, including General Ledger, Accounts Receivable, Accounts Payable, Inventory, Purchasing, ...
... Analyst where yousupport and train users in PLM & Engineering apps,provide documentation and training https://jobeax.com/link/RrDLAR2ttAdoCvxn an Application Support Analyst youwill alsobe involved in projects and processandmaintaining of https://jobeax.com/link/evQSJd5OYzHz9YEh for supporting our global PLM & Engineering ...
... Collaborate with IT colleagues and management to implement process improvements, optimizing response, and resolution times. - Arrange for external technical support where problems cannot be resolved in house. - Create and maintain detailed documentation of processes, services, and systems. - Support changes to production ...
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Oracle Database Administration (DBA) Minimum 3 Year(s) Of Experience Is Required Educational Qualification : ...
... environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role: Support Engineer Experience Level: 1- 3 Years Work location: Trivandrum Role & Responsibilities Key Responsibilities: Provide expert technical support for cloud infrastructure ...
... https://jobeax.com/link/7AbzEoKq1QWAaTBq requirements :- 12+ years of overall IT experience, including at least 4 years delivering AI solutions.- Proven experience in Business Process Automation/Digital Process https://jobeax.com/link/nX2LlWWjRbtEewa8 Stack :- Python, LLM architecture (transformers, embeddings, context windows), prompt engineering, ...
... delivery, keep trackers and timelines current, and help teams stay coordinated and on schedule. Maintain project plans, trackers, and task lists day to day Support & Communication Help flag risks, blockers, and slipping timelines early Support project managers across planning and reporting 0 to 2 years in a project, coordination, ...
... environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role: Support Engineer Experience Level: 1- 3 Years Work location: Trivandrum Role & Responsibilities Key Responsibilities: Provide expert technical support for cloud infrastructure ...
Virtual Executive Assistant Designation : As an Executive Assistant, you will provide administrative support to junior-level professionals, managing schedules, communications, and key projects. You will serve as a trusted partner, ensuring operations run smoothly. Extensive diary management in Outlook; Providing quick availability ...