1,251 Remote support process jobs in India.

• Remote
• Hybrid
• On-site
• Full-time

... systems. Keystone Dispensol focuses on improving accuracy, consistency, productivity, and process control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will ...

• Remote

... operating systems and standard software applications. Handle user account management tasks such as password resets, access requests, and basic Active Directory support. Escalate unresolved issues to L2/L3 support teams as per the defined escalation process. Maintain accurate records of support requests and resolutions using ...

• Remote
• Hybrid
• On-site

... distribution, and recovery of IT equipment. Provide on-site 'hot-hands' support for IT engineering teams. Ensure compliance with IT standards and contribute to process improvements Bachelor's degree preferred (or equivalent practical experience). Work Experience - 2–4 years of relevant IT support experience preferred. - Prior ...

• Remote
• Hybrid
• On-site
• Contract

... policies through training, communication, and documentation. Desktop Support Process Design & 24/7 On-Call Support Planning Design and implement scalable desktop support processes with clearly defined escalation and resolution paths. Establish and maintain a 24/7 on-call support roster ensuring continuous global coverage. Regularly ...

• Remote
• Hybrid

... Maintain knowledge articles and support documentation. ITSM Process Support Support Incident, Request, Problem, Change, Knowledge, CMDB, Asset, and Service Catalog processes. Ensure adherence to ITIL best practices and governance standards. Support service reporting, KPI monitoring, and operational reviews. Assist in service transition ...

• Remote

1400 / year

... supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical ...

• Remote

Rs 3 - 10 lakhs p.a.

... IT, networking, and application issues. Service users via incident, request, and change management processes. Walk the customer through the problem-solving process, communicate clearly, and provide regular updates on progress. Direct unresolved issues to the next level of support personnel or appropriate resolution groups. ...

• Remote
• Full-time

... personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line 'Scam Notice' #BI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. Please see ...

• Remote

3k

Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing ...

• Remote

... from logging and categorization through resolution, closure, and user communication. - Perform root cause analysis for recurring issues, identify trends, and support problem management initiatives to prevent future incidents. - Escalate complex or unresolved issues to appropriate support teams, ensuring complete documentation ...

• Remote

... request calls & requisitions through voice support. - Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. - Provide phone and help desk support for local and off-site users. - Provide network troubleshooting and support, as well as end-user software and hardware ...

• Remote
• Hybrid
• On-site

1400 / year

... part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily ...

• Remote

... owners by demonstrating excellence in all aspects of the guest experience and overall performance of the hotel. Develops Talent Execute Hyatt's talent agenda and processes to recruit, hire, develop, retain, and motivate an inclusive and diverse workforce. Support colleagues in understanding their role as brand ambassadors so ...

• Remote
• Contract

... and AI-powered channels. Lead, coach, develop, and grow the customer support team, including performance management, hiring, and training. Oversee day-to-day support operations across AI and human channels, ensuring timely, accurate, and high-quality issue resolution. Build scalable support processes, workflows, escalation ...

• Remote
• Contract

$30 USD - $55 USD / hour

... Support non-technical users by providing clear, empathetic communication and step-by-step technical guidance. - Contribute detailed, scenario-based examples and process documentation that reflect best practices in IT support. - Ensure all input and feedback is well-documented for AI training and continuous improvement purposes. ...

• Remote

... gather feedback Maintain clear documentation of issues, resolutions, and recurring problems Identify patterns in support requests and flag potential product/process improvements Ensure SLAs (response time and resolution time) are consistently met Requirements - 2–5 years of experience in a technical support, customer support, ...

• Remote
• Full-time

... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...

• Remote
• Hybrid
• On-site

$30 USD

... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...

• Remote
• Contract

... calculations, drawings, specifications, cost estimates, and technical reports that support process remediation projects. Provide responsive construction-phase and field support that helps projects meet safety, quality, schedule, budget, and scope expectations. Support effective operation and troubleshooting of groundwater remediation, ...

• Remote

... joining the Engineering Operations team as a member of technical staff, focusing on application maintenance and improvement. You will also be called upon to support other Engineering applications, e.g., Position is 8AM-5PM Pacific Time Zone (India Night Shift). fully remote role Participate in global infrastructure & development ...