7,299 it support jobs in India.

• Monitor daily production activities and ensure system stability • Handle incident management, root cause analysis, and issue resolution • Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles • Coordinate with business and technical teams for critical issue handling • Maintain SLAs by prioritizing ...

... - Identify opportunities to automate repetitive support and operational activities. - Participate in an on-call/support rotation where required and provide support for priority incidents outside standard business hours according to the agreed support model. - Conduct knowledge-transfer sessions with L1/support teams to ...

... - Experience supporting AKS and Kubernetes environments. - Experience supporting GitHub and ArgoCD operational processes and deployment pipelines. - Strong monitoring and observability expertise with Dynatrace, Azure Monitor, Azure Log Analytics, and AWS CloudWatch. - Experience with distributed tracing, application performance ...

... reprocessing and schema adjustments- Support source ingestion through APIs, batch jobs, database replication & Kafka- Set up and maintain monitoring/observability for data pipelines- Support ML pipelines, Airflow workflows and production data science infrastructureIDEAL PROFILE:Looking for candidates with strong hands-on ...

... with RDBMS, Web Applications, Tomcat, APIs and MFT etc.- 2 years of experience modifying and supporting code or scripting development for automation.- Familiarity with cloud platforms and technologies, for example AWS, Kubernetes etc.- Excellent spoken and written English communication skills.- Willingness to work in shifts. ...

... understanding of Apache Kafka.- CI/CD experience using GitHub / Azure DevOps.- Strong L2/L3 Production Support, incident management, and RCA experience.- Experience with monitoring tools such as Dynatrace, Splunk, Grafana, etc.- Good understanding of Linux/Unix fundamentals.- Familiarity with ITIL processes and support operations. ...

Lead Java Backend Engineer (Heavy on Production support)Engagement : Full-time employment with Samay IndiaLocation : Remote (India)Shift : 3 : 00 PM - 12 : 00 AM IST (Overlap support with PST Client). Will require to provide on-call shared support as https://jobeax.com/link/dfMeLXxWHIJTdKR5 : Looking for candidates who ...

... strong written and verbal communication skills with a track record of cross-functional stakeholder management Must Have - 4+ years of SaaS Product/Application Support experience - REST API & status code proficiency - Log monitoring & metrics expertise (Kibana, Grafana, Metabase, Jira) - Scripting & automation skills (Python, ...

... database queries, interfaces, and APIs to identify and resolve defects.- Optimize application processes, database queries, and APIs to improve performance, scalability, and reliability.- Support product enhancements, change requests, and new functionality across Finacle applications.- Collaborate with cross-functional teams ...

... operational targets. You will be a hands-on presence in the field, monitoring performance, resolving operational challenges, supporting onboarding and activation activities, and serving as the key link between field teams and the wider Operations function. This role is suited to someone who combines people leadership with strong ...

... presentations when required. • Maintain proper digital and physical filing systems. • Handle email communication and internet-based office activities. Key Responsibilities – Administrative Support • Support day-to-day office administration and coordination activities. • Maintain records of office-related activities, requirements, ...

The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers. The Operations Support Supervisor identifies opportunities to improve service delivery, and provides technical assistance. - Ensure job deliverables are accurate and delivered on time. - Provide technical assistance ...

... Support Executive to join our dynamic team at Career Comfort ! As a key player in our customer service department, you will have the opportunity to interact with International clients from US and assist them with their inquiries and concerns. Key Responsibilities: 1. Provide exceptional customer support via phone in a ...

... feedback to improve processes and service delivery. 6. Participating in training sessions to stay updated on company products and services. 7. Contributing to a positive team environment and fostering a culture of excellence in customer support. If you are a customer-centric individual with a passion for problem-solving and ...

... rotating shifts and supporting either UK or US hours as scheduled.Experience:3 - 5 years in application support, technical support, production support, SaaS support, or a developer-adjacent technical https://jobeax.com/link/nWegcEFEwr2MqnUu The Role:We are looking for a technically strong Tier 2 Application Support Engineer ...

... skills, including the ability to provide clear context when sharing updates. - Reliable home-office setup and personal device suitable for remote work. - Availability to consistently support the operations team during US business hours. - Interest in a long-term professional commitment and continuous growth. Benefits: - Fully ...

... Mechanical Engineering - 1-2 years of experience in a sales support or customer service role - Strong verbal and written communication skills in English - Proficiency with Microsoft Office Suite, Google Workspace, and CRM tools - Ability to work independently, prioritise tasks, and meet deadlines Preferred: - Familiarity with U.S. ...

Actively hiring Customer Support Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year Experience No experience required No experience required Apply By 21 Oct' 26 Posted 2 weeks ago Fresher Job 98 applicants About the job Key Responsibilities: 1. Call customers and speak ...

... knowledge so that customer questions can be answered quickly. • Communicating, coordinating & collaborating with team members and colleagues to provide customers with best possible solution to their problem Requirements What we're looking for: • Candidates with international customer support experience in email and chat preferred. ...

... prioritize resolution based on severity and business impact.- Perform root-cause analysis (RCA) and implement preventive and corrective solutions.- Collaborate with Product, Engineering, QA, and Customer Support teams to understand and resolve reported issues.- Perform regression testing of fixes and coordinate with QA before ...