Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...
... experience. Ability to work independently in the field, manage priorities, and travel to customer sites as required. Comfort using digital tools for remote support, documentation, and reporting. Knowledge of safety practices and standards in industrial and manufacturing environments is an advantage. Freshers with strong ...
... possess strong troubleshooting and problem-solving skills. Key Responsibilities: Visit client sites to install, configure, and troubleshoot computers, networks, and IT equipment. Provide on-site support for hardware, software, and connectivity issues. Install and configure desktops, laptops, printers, routers, switches, and peripherals. ...
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound). Build a rapport with customers with clear and confident communication. Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues. Work closely ...
... automation/Nagios/repository management/Monitoring) Able to provide knowledge transfer from certain technology areas towards 2nd level technical support. Roles & Responsibilities: Deliver 3rd level technical support in compliance with customer SLAs Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes Server ...
... Corp) is hiring Technical Support Engineers for our International Voice Process. If you're passionate about troubleshooting, customer service, and technical support, this is the right opportunity for you! (**Easy Virtual Interviews!! Spot Selection!!) Job Location Ground Floor / 6th Floor, Ambit IT Park, No. 32A & B, Ambit ...
... incidents. Manage imaging, inventory, distribution, and recovery of IT equipment. Provide on-site 'hot-hands' support for IT engineering teams. Ensure compliance with IT standards and contribute to process improvements Bachelor's degree preferred (or equivalent practical experience). Work Experience - 2–4 years of relevant IT support ...
... within a remote engagement model, delivering high-quality written and verbal feedback. Preferred Qualifications - Minimum of 3 years’ experience providing Tier 2/3 IT support in diverse operating system and network environments. - Deep familiarity with troubleshooting hardware, software, and networking issues, including root ...
... especially with frustrated clients Nice to Have Experience supporting SaaS products Familiarity with SQL, basic scripting, or log analysis Prior experience working with US-based clients What We Offer Competitive salary Remote-friendly work environment Opportunity to work with international clients Growth path within technical ...
... Background: - 2+ years L2 technical support experience in enterprise SaaS platforms/products (AWS Cloud preferred) in a customer-facing role. - Experience in supporting a multi-tenant SaaS product or platform; familiarity with multi‑tenant architecture, integrations, and configuration management. - Troubleshooting AI-powered ...
... network/Wi‑Fi, meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you’ll be a key part of our global IT support model, partnering closely with the UK IT team to provide reliable coverage for EU hours and seamless support for colleagues across regions when needed. ...
... platforms. Strong troubleshooting skills with the ability to analyze and resolve complex software issues within macOS environments. Experience in managing and supporting macOS operating systems in enterprise settings. Familiarity with system monitoring tools and diagnostic utilities specific to macOS. Ability to work with ...
... Educational Qualification : 15 years full time education As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. The position demands vigilance and adaptability to swiftly address challenges ...
... proactive issue prevention by flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking : Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination : Coordinate directly with the correct support groups ...
... application support and troubleshooting skills Good working knowledge of Azure Understanding of Windows networking fundamentals (firewalls, switches, ISPs) Familiarity with backup solutions Working knowledge of VMware and Hyper-V Experience with Root Cause Analysis and Incident Trending What Makes You a Great Fit A track record ...
... efficient. Partner with security and other teams to maintain a strong IT security and compliance posture. If you enjoy solving technical problems, working directly with users, and building reliable IT systems in a fast-moving technology environment, we would love to talk to you! - 4+ years of experience in IT support, IT operations, ...
... the IT security team. They contribute to the administration of all the group's hosting platforms (public and private cloud) and collaborate with international IT teams. They produce technical documentation related to assigned projects. Resolution of tickets escalated by Level 1 IT support. Update security software components ...
... and remote support for hardware and software issues while aligning IT services with organizational https://jobeax.com/link/TRKMktCoTZiWucgN You Bring :- University degree in IT Support, Computer Science, or a related discipline.- 13+ years of experience in IT support, service desk, or progressive IT operations roles.- Experience ...
... that people actually complete, and build an internal knowledge base so the same question doesn't get answered twice. Explain risk to non-technical teammates without hand-waving or lecturing. IT Support & Day-1 Readiness Run a real support channel with published response times that works across our time zones. Make sure ...