Search current Full-time ticketing jobs, vacancies, and employment in India on Jobeax. 44 Full-time ticketing jobs in India.
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... knowledge of Windows 10/11 and Microsoft Office. Basic knowledge of computer hardware and networking. Ability to travel to customer sites. Experience with ticketing tools is an advantage. Flexible on-call/freelance opportunities. Competitive compensation on a per-assignment basis. Opportunity to gain exposure to diverse ...
India, Lucknow
... professional phone and email etiquette. Comfort working in a remote setting with reliable internet access and a distraction-free workspace. Experience using CRM or ticketing systems and basic office productivity tools. Prior experience in staffing, recruiting, or IT services support is an advantage. post-secondary education in ...
India, India
... performance, career development, and resource allocation Solution Portfolio Management Oversee the lifecycle management of service management solutions across Portal, Ticketing, Chatbot/AI/GenAI, Telephony, Reporting, and Survey platforms Develop and maintain the solutions roadmap in alignment with business priorities and DIGITAL ...
India, Rāniganj
... Have Skills Experience with applications such as ProCount, ProdView, JOYN Field Data Gathering (FDG), eVIN, Foreman, Route Setup, Avocet Loader, and PDS E-Ticketing Exchange would be highly desirable as these applications form part of the broader production operations ecosystem. Exposure to production measurement systems, ...
India, Bengaluru
... Maintain CRM records and meet SLAs Eligibility Criteria - Minimum 1 year experience in International Travel / Airline / OTA - Strong knowledge of fare rules, ticketing, and reissues - Good communication skills (spoken & written English) - Ability to handle high call volumes and multitask - Comfortable with rotational & night ...
India, Pune
... customers. Maintain a deep knowledge of company products and services. Degree in management, marketing, communication, or a similar field. Experience as a relationship manager, in customer service, or a similar role. Proficiency in Microsoft Office, CRM software and use of ticketing systems. 1) Immediate joiners required
India, Bengaluru
... automation platform focused on resolving customer issues end-to-end, rather than simply managing tickets. The platform goes beyond traditional chatbots and ticketing systems by understanding customer intent, asking intelligent follow-up questions, retrieving relevant knowledge, triggering backend actions, and guiding resolution ...
India, Lucknow
... incidents in line with the SOC IR playbook and defined SLAs. Document all investigation steps, findings, evidence, and actions taken accurately within the ITSM / ticketing system (e.g. ServiceNow, Jira). Perform root cause analysis (RCA) on significant incidents and contribute lessons learned to post-incident review reports. ...
India, Chennai
... Windows server troubleshooting. - Hands-on experience with patch management tools and adherence to change management processes. - Experience with monitoring and ticketing tools (ServiceNow/SCOM or equivalents). - Exposure to Azure AD/Entra ID, Intune/Endpoint Manager, and hybrid identity. - Bachelors degree in engineering/computer ...
India, Pune
... mindset Advantage (Not Required) - Prior hands-on exposure to any of: CSPM, Exposure Management, External Attack Surface Management, Identity Protection, or Purview - Exposure to ITSM/ticketing tools (ServiceNow) - Security-related certifications: CompTIA Security+, CEH, or vendor-specific (Microsoft, CrowdStrike, etc.)
India, Bengaluru
... (iFix) or patches provided by IBM after validation. Document changes and perform regression testing post-fix deployment. AMS Tools & Processes: Familiarity with ticketing systems (ServiceNow), Splunk etc. Professional Experience 2+ years in middleware administration and AMS operations. Proven track record in managing critical ...
India, Pune
... troubleshoot, and resolve complex telephony and contact center issues. Oversee integration between telephony systems and other enterprise applications (e.g., CRMs, ticketing systems). Support and manage video conferencing platforms (Cisco Webex, Zoom, Microsoft Teams Rooms, etc.). Ensure systems are compliant with company security ...
India, Bengaluru
... SOAR Platform Architecture & Deployment Cortex XSOAR, Splunk Phantom, IBM SOAR) across hybrid environments. Splunk, QRadar), EDR, threat intelligence, and ticketing systems. Develop automation scripts using Python, PowerShell, or JavaScript to support custom integrations. Lead root cause analysis and post-incident reviews ...
India, Pune
... English; additional local language skills are an advantage. Comfort with using basic office software and customer service tools (email, spreadsheets, CRM or ticketing systems). Prior experience in logistics, freight forwarding, or supply chain operations is preferred but not mandatory. a bachelor’s degree in business, commerce, ...
India, Chennai
Rs 30 - 45 lakhs p.a.
... preferably in operations or supply chain–focused products. • Strong understanding of ops/supply workflows (e.g., installation, warehousing, fulfillment, logistics, ticketing, inventory). • Ability to work as an independent contributor while also influencing cross-functional stakeholders. • Experience solving complex problems using ...
India, Bengaluru
... Mixpanel, CloudWatch. - Customer communication. You Must Have - 1–3 years technical support or helpdesk. - Basic troubleshooting: logs, dev tools, reproduction. - Ticketing systems. - Clear communication. - Rotating shifts (nights/weekends). - Quick learner. Nice to Have - Mobile app support. - SAP or ERP familiarity. - MongoDB, ...
India, Chennai
32k
... the purpose of triaging inquiries/ticket assignments appropriately. Follow standard Service Desk operating procedures; Accurately log all interactions using ticketing software. Process forms according to procedure. Manage customers' accounts. Participate in an on-call rotation if required. Primary Location: India | Pune ...
India, Pune
80k
... and share their pros & cons, Areas of improvement on regular / adhoc timelines - On Technical front , must have basic knowledge on Networks devices , Tools , Ticketing tools - Good problem solving abilities, work with the team to identify actual cause of any incident/event /process identify the workable solution and contribute ...
India, Bengaluru
12k
... Terraform (good to have).- Solid understanding of ITIL processes (Incident, Problem, Change Management) and experience working in SLA-driven environments with ticketing systems.- Experience with monitoring and observability tools : 1. Azure Monitor, Log Analytics.2. LogicMonitor (or similar) for infrastructure monitoring.- ...
India
... the day-to-day efficiency of the legal function and advance the Regional Legal Operating Model. Support the rollout and adoption of Legal Department tools (Ticketing System, CLM, Adobe Sign, D365) within the region and among internal clients, including workflow automation. Provide administrative and document support to ...
India, Delhi