2 Remote csm jobs in Pune, India.

... Import Set Tables, staging tables, Transform Scripts, Coalesce fields, and data transformation logic. - Migrate data across ServiceNow modules including ITSM, CSM, FSM, CMDB, Asset Management, HRSD, and custom applications. - Develop data migration scripts and automation using ServiceNow JavaScript. - Perform data cleansing, ...

... playbooks, training programs, and best practices to improve customer engagement. - Stay ahead of industry trends to continuously optimize customer success strategies. CSM Partnership: - Build and maintain a strong partnership with Customer Success Managers (CSMs), ensuring seamless collaboration across account management, operational ...

... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Now Developer CSM/ FSO to join our team in HYDERABAD, Telangana (IN-TG), India (IN). Service Now Developer CSM/ FSO Job Description: Responsible for supporting the existing core ...

... • Health scoring that flags a churn risk while there is still time to act. • QBRs, renewals and expansion as a rhythm, not a scramble. • Churn prevention and CSM coaching. • GRR is the number. Expansion is already strong. Retention of the base is the gap. People and hiring • Hiring scorecards, a real interview process ...

... outcome-based relationships with our key clients, enabling them to expand their international presence and drive revenue growth from those accounts moving forward. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues ...

... Lead design and delivery of scalable CSM solutions aligned with enterprise architecture and industry best practices. · Provide strong hands-on expertise across CSM modules including Case Management, Knowledge Management, Entitlements, and Customer Onboarding. · Strong knowledge of CSM data models, case lifecycle, and customer ...

... Lead design and delivery of scalable CSM solutions aligned with enterprise architecture and industry best practices. · Provide strong hands-on expertise across CSM modules including Case Management, Knowledge Management, Entitlements, and Customer Onboarding. · Strong knowledge of CSM data models, case lifecycle, and customer ...

... stakeholders. A background in software engineering, solutions architecture, or technical pre-sales is considered a plus, along with relevant certifications like PMP, CSM, or PMI-ACP. Lead the planning, execution, and delivery of cloud automation software solutions and internal development projects, ensuring they align with client ...

... latency-sensitive, real-time systems strongly preferred.- Hands-on experience with Jira; boards, workflows, sprints, reporting; and solid grounding in Agile/Scrum (CSM/PSM a plus).- Proven project planning skills: scoping, estimation, scheduling, resource planning for technical initiatives.- Enough technical fluency to engage ...

... latency-sensitive, real-time systems strongly preferred.- Hands-on experience with Jira; boards, workflows, sprints, reporting; and solid grounding in Agile/Scrum (CSM/PSM a plus).- Proven project planning skills: scoping, estimation, scheduling, resource planning for technical initiatives.- Enough technical fluency to engage ...