1 Remote Full-time csm jobs in Pune, India.

... Office Knowledge and Experience in API Development, User Authentication, Applications Operations, Scripting and Automation Good To Have: - Service Now: ITSM, CSM, Reporting & Dashboards - Cloud Networking - Monitoring & Observability Tools: Datadog, Grafana - Optional: Kubernetes, Docker, ArgoCD, Databricks Job Description ...

... last-minute changes. - Post-sale coordination: Complete compliance requirements and formalize candidate matching after deals close, keeping Customer Success Management (CSM) and Talent Acquisition (TA) teams informed about onboarding progress. - Cross-functional communication: Maintain accurate, real-time updates in Discord or similar ...

... and Agile maturity. - Experience working in fast-paced dynamic and distributed team environments. Nice to Have - SAFe Scrum Master (SSM) Certified Scrum Master (CSM) PMI-ACP or equivalent Agile certification. - Experience supporting healthcare life sciences or other highly regulated industries. - Exposure to cloud-based applications ...

... respect, negotiate timelines, and resolve conflicts across global teams is non-negotiable.- Certifications (Preferred) : PMP, PMI-ACP, Certified Scrum Master (CSM), or Scaled Agile Framework (SAFe) certifications are highly https://jobeax.com/link/VlrzA4CtJS6FrWOQ : - Diversity Inclusion : At Exavalu, we are committed to ...

... respect, negotiate timelines, and resolve conflicts across global teams is non - negotiable.- Certifications (Preferred) : PMP, PMI - ACP, Certified Scrum Master (CSM), or Scaled Agile Framework (SAFe) certifications are highly https://jobeax.com/link/VlrzA4CtJS6FrWOQ :Diversity Inclusion :- At Exavalu, we are committed to ...

... Director of Software Engineering leads the Workplace engineering pillar within CRM&I. You will own Workplace Service Delivery and its adjacent integrations with CSM and FSM — building the employee and customer facing experiences that handle millions of service interactions across our largest enterprise customers. What makes ...

... extending its capabilities through custom applications or intelligent services. - Deep understanding of CRM platforms (Salesforce, Microsoft Dynamics, ServiceNow CSM) and their integration with customer experience ecosystems. - Background in customer journey orchestration, personalized digital experiences, or recommendation ...

... customers, helping them achieve their business outcomes with Almabase. Requirements - At least 1-2 years of SaaS B2B work experience in a CS related role such as CSM, Support, Onboarding, Customer Experience, etc. Experience working with US customers would be great. - Comfortable with leveraging AI to improve CSM processes, ...

... Familiarity with flexible spending accounts, health savings accounts, commuter benefits, or other consumer-directed benefits is a plus. - Certified ScrumMaster (CSM), SAFe Scrum Master, or an equivalent Agile certification is preferred. Benefits: - Remote work opportunity. - Exposure to high-impact Voice and Chat technology ...

... before anything happens. Build the systems so they keep working as the number of accounts grows: clear tiers, health scores the team trusts, and playbooks a new CSM can pick up and run. Once they're working, you build and lead the customer success team. What success looks like - 30 days: You know the product and the data, ...