... Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform - with a strong emphasis on Customer Service Management (CSM), Virtual Agent, Integrations, CMDB, and Now Assist (GenAI) capabilities. The ideal candidate will combine deep platform expertise with strong leadership, solution ...
... and Snap - Work agency partners (media and creative agencies) as a route to brands, and build lasting relationships on active accounts. Sync regularly with the CSM team to protect onboarding quality and ensure the right Surface key blockers and enablers in the sales process so we keep improving the Help interview candidates ...
401k
... value and shared success for our clients, people, shareholders, partners and https://jobeax.com/link/P83i0crtZWeYhUl1 would you do The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions ...
Role & responsibilities : - Work on ServiceNow-based implementation projects for global clients.- Design and implement complex FSM/CSM solutions tailored to customer requirements.- Configure and build custom applications and modules on the ServiceNow platform.- Customize the Mobile Agent App for field service use cases.- ...
... Certified System Administrator (CSA) - Required. Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required. Certified Application Developer (CAD) - Highly Preferred. Technical Skills: Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, ...
... management concepts. Excellent analytical, communication, and stakeholder management skills. Preferred Qualifications ServiceNow CSA, CAD, CIS-ITSM, CIS-ITOM, CIS-CSM, CIS-RC, or other relevant certifications. Experience with Agile/Scrum delivery methods. Exposure to DevOps, source control, ATF, and release management. Experience ...
... Scrum for Teams (from SAFe), SAFe Program Consultant (SPC), - DSDM: Practitioner, Advanced Practitioner, trainer/Coach, Consultant - Scrum Alliance: CSD, CSPO, CSM, CSP, CSC, CST - Scrum.org: PSM, PSD, PPO - ICAgile.com: Certified ICAgile Professional (CIP), ICAgile Expert, Enterprise Agilist - Other credentials – like Six ...
... Exposure to Adobe Experience Cloud, Adobe Analytics, or Adobe Target.- Experience with ITSM and ServiceNow.- Experience in BFSI, FMCG, Retail, or large enterprise digital transformation programs.- CSM, PMP, SAFe, PMI-ACP, or equivalent certification.- Basic understanding of cloud platforms such as AWS. (ref:hirist.tech)
... is preferred. - Exposure to AI, Data, Analytics, or Application Development projects is an added advantage. Preferred Qualifications - Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification. - Experience working in consulting, professional services, or customer-facing ...
... discussions with senior client stakeholders. - Strong people leadership — managing and growing teams of 30–100+ engineers across multiple projects. - PMP / PRINCE2 / CSM / SAFe certification preferred. - Bachelor's/Master's degree in Engineering, Computer Science, or related field; MBA is a plus. Opportunity to lead delivery for ...