35 wfm jobs in India.

• Full-time

Full time Local area Worldwide Flexible hours

... and technical teams. Bachelor's or master's degree in information systems or human resource management - 4+ years of application support experience with Infor WFM - Strong understanding of Infor WFM configuration, data structures, and integrations - Experience with SQL, Java-GTH/J2EE, Groovy scripting and Cognos Reporting ...

• Remote
• Hybrid

8500 - 25k

... provided - Identifying additional solution opportunities and providing information to account team Have you got what it takes? - Deep and broad understanding of the WFM, Quality and Analytics solutions (NICE WFM, Nexidia and QC are a plus); exposure to AI applications within the WFM and Quality & Analytics domains is advantageous ...

• Full-time

... applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Infor WFM Workbrain Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Custom Software ...

• Remote
• Hybrid
• On-site
• Full-time

... and developing the team, monitoring performance, ensuring operational coverage, driving process compliance, and partnering closely with COE Operations and other WFM functions to identify risks and implement scalable solutions. The role requires a strong combination of people leadership, workforce management expertise, analytical ...

... years of product management experience, including ownership of a product or product line from strategy through launch CCaaS platforms, IVR, ACD/routing systems, WFM, and QA/analytics tools), gained through experience in customer service, contact center, or BPO/outsourced service environments Comfort working with technical ...

Department: Customer Support Product Support Analyst plays a critical role in delivering world-class technical support for Infor's Workforce Management (WFM) application to enterprise clients. As a Product Support Analyst, you will investigate and resolve complex software issues reported by customers, collaborating closely ...

• Remote
• Hybrid

$3200 USD

... workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-driven Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, ...

• Remote
• Hybrid
• Contract

$3200 USD

... intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our ...

• Remote
• Hybrid
• Contract

$3200 USD

... intelligent automation powered by Legion's Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously. Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today's hourly employees. Our ...

Looking for Product Developer - Infor Location: Bangalore, Pune, Hyderabad, Chennai About the Role We are seeking a Senior Infor WFM Consultant to lead configuration and development efforts for Infor Workforce Management modules within the W.I.N.G.S. product. This role carries additional technical leadership responsibility, ...

• Full-time

... motivated to contribute to technology that helps simplify and enhance access to global financial markets. We are looking for a full-time Workforce Management Analyst (WFM Analyst) who will be responsible for managing and monitoring the contact centre's real-time operational performance, as well as driving data analysis and reporting ...

• Full-time

... Skills: Candidate having Boomi Experience to be considered. WIM experience will not be sufficient for this role. Minimum of 4 to 5 years of experience in Pro WFM domain is a must. Minimum 2+ years of experience in Pro WFM. Very good experience in Kronos with functional expertise in Timekeeping, Accruals, Basic Scheduler. ...

• Hybrid

... continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems - Architect ...

... problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners ...

• On-site
• Full-time

... raising trade-offs and design questions early rather than late. - Configure and maintain Tymeshift business rules, working directly with Workforce Management (WFM) to translate adherence and intraday needs into platform behavior. - Enforce Zendesk permissions and access controls consistently across Business Process Outsourcing ...

• Remote

Designation- Workforce Management (WFM) Real Time Analyst (RTA) Week Offs- Roster Based Shift Timings- Rotational, with emphasis towards afternoon / night shift Work from Home/Office- Work from Home Remuneration- As per company policy SUMMARY: The WFM RTA is responsible for monitoring key / critical queues in real time ...

3500

... cross-functional dependencies with defined SLAs, escalate silent blockers with data - Build and own the steady-state vendor listing friction support workstream for WFM vendors on Vendor Central - Drive cross-organizational stakeholder engagement across WFM, ASCS, GDO, GMT, and Amazon Retail systems - Own volume forecasting, ...

• Hybrid

... helps leaders understand service performance, workforce efficiency, forecast accuracy, adherence, productivity, and operational risk. This role supports recurring WFM reporting, service performance reporting, agent-level reporting, report quality assurance, data presentation, and continuous improvement insights. It partners ...

7k

...About the Role: We are looking for an experienced DB Developer to join our Workforce Management (WFM) team on an urgent basis. Our WFM application is backed by MS SQL Server and currently has a codebase of 7,000+ stored procedures. We need a hands-on developer...