40,137 technical support it help desk jobs in India.

... knowledge or technical improvements. ________________________________________ 5. Cross-Functional Coordination Act as the operational bridge between Service Desk and resolver teams. • Coordinate with L2/L3 Infrastructure, Applications, EUS, IAM, Network, Cloud and other support teams. • Identify bottlenecks in the incident/request ...

... Communicate effectively with users, technical teams, and stakeholders to ensure a positive support experience. Identify recurring issues and share observations with relevant teams to improve service quality and reduce repeat incidents. Follow information security policies, access management procedures, and standard operating ...

... for customer service and a commitment to delivering an outstanding support experience. - More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users. - A strong interest in technology and how it helps our people deliver for Deliveroo. - Experience supporting Google Workspace ...

... verbal and written communication skills. - Typing speed of 60–80 WPM . - Experience in troubleshooting and resolving complex technical issues using SOPs. - Familiarity with support methodologies and case lifecycle management. - Strong analytical and problem-solving skills. - Knowledge of any ticketing/helpdesk tool. - Basic ...

... reliable systems, resolve technical issues, and implement improvements that support business efficiency and continuity. Key Responsibilities IT Administration & Technical Support - Administer and maintain cloud environments, business applications, user devices, and related IT services. - Provide technical support for hardware, ...

... incident response for security events. Requirements: - OS support for Windows 11 and macOS; Active Directory, networking and TCP/IP troubleshooting. - Experience with ticketing tools such as ServiceNow, Jira Service Desk or HelpDesk. - Endpoint tools such as Intune or SCCM; familiarity with CrowdStrike or Defender. [{"name": ...

... discounting, support in packing of deals, advanced quoting, supporting sellers and CSMs with contract negotiations with customer procurement, and legal contract initial review and options. - Help design, build and support the end-to-end deal desk processes and policies, including liaising with stakeholders in Legal, Finance, ...

... drawings. - Work with QPV to define test plan, analyze test failures and improve design. - Coordinate engineering activities like DFMEA and agency approval etc. 2. Support plant for daily maintenance of assigned product category. 3. Support plant for activities of cost reduction and quality improvement. 4. Design optimization ...

... troubleshooting and consultative sales skills. The role involves supporting global customers for SaaS and technology products through voice and chat channels, resolving technical and account-related queries, and identifying opportunities for cross-selling, upselling and customer retention. Key Responsibilities - Handle international ...

Technical Support Executive - International Voice and Chat Job Code: 425831 | Location: Hyderabad (Work From Office) Eligibility: - Graduate mandatory - Undergrad with 18 months of relevant international voice experience can also apply - International Voice Process experience is mandatory - Excellent English communication ...

... team of technical support professionals, ensuring exceptional customer experiences and consistent operational performance. You will oversee daily support activities while dedicating significant attention to coaching, mentoring, and career development. Working within a fast-paced SaaS environment, you will help your team ...

Exciting Opportunity in a Top BPO – Apply Now! Are you ready to level up your career in the international BPO space? We’re hiring dynamic and confident professionals for a leading BPO with excellent growth opportunities! Role: International Voice Process Location: Hyderabad Salary: Up to ₹7,00,000 PA Eligibility Criteria: ...

... Preferred Candidate Profile - 6 months to 2 years of relevant experience in technical support or service desk operations. - Comfortable providing customer-facing technical support across multiple channels. - Strong issue analysis and resolution capabilities. - Ability to work in an SLA-driven support environment. - Willingness ...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. ...

... guidanceTCS is hiring an SME for Technical Voice Support in Hyderabad. The role requires strong product knowledge, especially in Adobe products, along with the ability to support agents through knowledge transfer, refreshers, and technical guidance. The candidate should be confident in handling advanced technical queries and ...

... Responsibilities : - Provide L2/L3 technical support for business-critical applications and infrastructure.- Analyze, troubleshoot, and resolve production issues within defined SLAs.- Monitor system performance and ensure high availability of applications and services.- Work closely with development, infrastructure, and business ...

... within you. So, what's the role all about? As a Specialist Advanced Engineering Technical Support Engineer, you will provide senior-level L2/L3 engineering support for AI-powered solutions in production environments. This role combines deep troubleshooting expertise with software engineering capabilities, supporting agentic ...

Job Title: Technical Support Executive / Customer Service Executive Location: Hyderabad Experience: 18 Months+ Relevant Experience Employment Type: Full-Time Salary: Up to ₹9 LPA Band: BPO Z/1/2/3 Shift: Rotational / 24x7 Shift Role Overview TCS is hiring Technical Support Executives (TSR) and Customer Service Executives ...

... customer calls as needed What we're looking for: - Freshers with strong technical fundamentals are welcome, as are candidates with 1–2 years of experience in technical/production support, L1/L2 support, or a similar ticket-driven role - Comfortable with SQL – able to query and reason about data - Ability to read and troubleshoot ...

Repligen seeks a Technical Support Engineer II to provide technical support for bioprocessing equipment and systems. The role involves responding to customer inquiries, troubleshooting hardware and software issues, managing support cases, and collaborating with internal teams across a global, distributed environment. Responsibilities ...