3,083 Remote technical support it help desk jobs in India.

• Remote

... potential product/process improvements Ensure SLAs (response time and resolution time) are consistently met Requirements - 2–5 years of experience in a technical support, customer support, or helpdesk role - Strong troubleshooting and problem-solving skills - Excellent verbal and written communication skills - Ability to work ...

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• On-site

... identity/access activities. - Strong troubleshooting experience with Outlook, Teams, Microsoft Office, OneDrive, laptop OS imaging, remote/desk-side support, and IT hardware including laptops, monitors, and docking stations. - Strong knowledge of incident/problem management, root-cause analysis, SLA management, technical documentation, ...

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• Hybrid
• On-site
• Full-time

... control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and automation systems, including ...

• Remote
• Full-time

... time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a global virtual desktop and application environment. This hands-on role focuses on Citrix platform administration, ...

• Remote

... request calls & requisitions through voice support. - Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. - Provide phone and help desk support for local and off-site users. - Provide network troubleshooting and support, as well as end-user software and hardware ...

• Remote

... and change-control processes. Perform other technical support activities as assigned. Complete approximately four weeks of customer-specific training and transition to the assigned production shift following successful training. 1+ years of IT, Help Desk, Service Desk, or Technical Support experience, or a recent graduate ...

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• Hybrid

... detailed technical documentation covering device management architectures operational procedures and troubleshooting runbooks that help standardize practices and support knowledge sharing within the team Collaborate with cybersecurity and infrastructure teams to align device management policies with risk management objectives ...

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• On-site

... from the point-of-patient care to everyday life. The IT Support Specialist provides advanced technical assistance and support for hardware, software, and complex IT issues across multiple technology domains. This role manages escalated service requests, performs in-depth troubleshooting, and collaborates closely with IT engineering ...

• Remote

... belonging, come join us and help advance the future software defined world. For this position, you will be joining the Engineering Operations team as a member of technical staff, focusing on application maintenance and improvement. You will also be called upon to support other Engineering applications, e.g., Position is 8AM-5PM ...

• Remote

... To maintain a competitive advantage as we grow, we are currently looking for a new 'Technical Support Engineer' Job purpose: To deliver effective technical support for POS solutions by diagnosing and resolving issues, monitoring system performance, managing configurations and deployments, and collaborating with internal ...

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• Hybrid
• On-site

... detailed documentation of all ongoing service issues in the local system, including issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales ...

• Remote

... isolation and basic root cause analysis for technical issues. Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base. Work with the Engineering team to help improve product operability. Participate in weekend on-call rotation and provide after-hours support as needed. Region (Website): ...

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• Contract

... role also collaborates with Cybersecurity, Compliance (QCRM), HR, Finance, and Legal teams, and provides mentorship to junior IT staff. The Senior Technical Support Specialist is responsible for delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations ...

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• Hybrid
• On-site

... management, SSO) - Exposure to ISO 27001 and/or ITIL service management practices - Experience supporting multi-site or globally distributed organisations - Familiarity with Jira Service Management or similar ITSM platforms Certifications (Desired) - ITIL v4 Foundation - CompTIA A+ and/or Network+ - CCNA (advantageous; helpful ...

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• On-site

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The IT Service Desk Analyst (P2) serves as a primary point of contact for end-users seeking technical assistance across software, applications, ...

• Remote
• Contract

$30 USD - $55 USD / hour

... Ticket management (ITSM) and incident documentation OS support (Windows/Mac/Linux) Supporting non-technical users Job Description We are selecting experienced IT Support Specialists to contribute their technical expertise to an innovative customer project. In this role, you'll apply your expertise to help train next-generation ...

• Remote
• Hybrid

... customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom As part of this role you will be working with teams across Adyen (technical and commercial). ...

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• Hybrid

Brief overview of the role Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned ...

• Remote

... and remote support for hardware and software issues while aligning IT services with organizational https://jobeax.com/link/TRKMktCoTZiWucgN You Bring :- University degree in IT Support, Computer Science, or a related discipline.- 13+ years of experience in IT support, service desk, or progressive IT operations roles.- Experience ...

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• On-site

$30 USD

... apply now. We are currently seeking a Helpdesk Senior Associate-ITSM to join our team in Bangalore, Karnātaka (IN-KA), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, ...