15,113 service jobs in India.

... Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID, and Microsoft Intune, along with strong troubleshooting, ticket management, and customer service skills. Key Responsibilities - Microsoft 365 Support: Provide L1 support for Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint ...

... improvement opportunities. Required Skills & Experience • 3–8 years of relevant experience, with 2–4 years of international web chat, email or digital customer-service experience preferred. • Utilities customer-service experience is preferred. • Excellent written English with strong grammar, clarity, empathy and professional ...

Process Trainer – Voice | International Customer Care Are you passionate about training, coaching, and developing high-performing customer service teams? Join our Kolkata team as a Process Trainer – Voice and help international voice associates strengthen their communication, customer-handling, problem-solving, and service-quality ...

... communication, and service excellence training programs. 2. Process & SOP Training - Train employees on reservation processes, standard operating procedures (SOPs), service guidelines, and escalation protocols. - Ensure process compliance and consistency in service delivery. - Conduct refresher training and regular compliance assessments. ...

Radisson Hotel Gurugram Sohna Road City Center is a full-service hotel in Sector 49, Gurugram, Haryana. The property has 135 rooms and suites, four dining outlets including Cafe Central, The Great Kabab Factory, The Brewhouse and a Patisserie, meeting and event facilities, spa, fitness amenities and an outdoor pool. Hotel ...

... - Bachelor's degree in Information Technology or Computer Science or related discipline or equivalent professional experience - 8+ years of experience in IT Service Management, with 4+ years professional experience in IT Service Management - ITIL Certification is a must: ITIL Managing Professional, Practice Manager certification ...

... will be responsible for ensuring exceptional guest experiences, managing guest relations operations, and leading a team dedicated to delivering outstanding service. You will serve as a key liaison between guests and various departments, addressing concerns promptly and professionally while maintaining the highest standards ...

... Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally ...

... obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • ...

... Operations, shared services, or people/business operations, including several years leading teams. - Proven experience building or running a People/HR shared services function and a tiered service model (self-service, shared services, experts). - Track record setting automation and enablement strategy and deploying AI or ...

... obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • ...

... satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during ...

... satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during ...

... satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests during ...

... Analyses courier data to identify high-cost routes, redundant shipments, and underutilized contracts. - Evaluate courier and logistics vendors based on cost, service coverage, delivery performance, and reliability, and recommend preferred partners. - Support rate contract negotiations with courier companies, maintain agreed ...

... delivery. You inspire and support your team, driving performance, engagement, and development while maintaining the highest standards throughout every stage of service. You are detail-oriented and commercially aware, confidently promoting offerings and enhancing the guest experience through attentive service and thoughtful ...

TRAVEL VOICE PROCESS Summary This role is situated within the IT Services sector offering a compensation package of 3 LPA. The position focuses on managing travel-related inquiries through voice channels requiring a professional who can effectively address customer needs while maintaining high service standards. The primary ...

... Monitoring, Skywalking- Service Mesh, API Gateway- GCP Spanner, MongoDB (basic)Scope : - Drive operational excellence and platform resilience- Reduce MTTR, increase service availability- Own incident and RCA processesRoles and Responsibilities : - Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), ...

... opt-in leads. No cold calling is required. Key Responsibilities - Handle customer inquiries professionally and confidently over the phone. - Deliver excellent service and support the conversion of warm leads into sales. - Understand customer needs and guide them through relevant healthcare services and products. - Follow ...

... both Hindi and English, alongside necessary regional languages. - Identify customer needs and offer strategic problem-solving approaches to enhance the overall service experience. - Maintain detailed records of interactions and ensure adherence to service quality standards. Requirements Requirements: - Demonstrated fluency ...