14,974 service jobs in India.

... concierge and other hotel departments. - Keep reservation, registration and guest communication records organised. - Follow guest privacy, safety, payment and service procedures. - Assist with service recovery by directing concerns to the appropriate colleague. Relevant Skills and Experience - Guest-facing hospitality or ...

Role: Process Associate - Voice Advanced Location: Kolkata Experience: 1-5 Yrs Skill: Customer Service Band: BPO 1/2 Salary: up to 7 LPA Job code: 433174 Shift: 24x7 shifts Job Purpose: Manage advanced customer-service interactions for an electricity and gas utilities process. The role is responsible for resolving complex ...

... accounting processes and maintain appropriate controls to minimize compliance risks. Service Delivery & Performance Management - Manage end-to-end tax accounting service delivery in accordance with agreed SLAs and KPIs. - Monitor operational performance, identify service delivery gaps, and implement corrective actions. - Ensure ...

Role: Process Associate - Voice Advanced Location: Kolkata Experience: 1-5 Yrs Skill: Customer Service Band: BPO 1 Salary: up to 7 LPA Shift: 24x7 shifts Job Purpose: Manage advanced customer-service interactions for an electricity and gas utilities process. The role is responsible for resolving complex queries, explaining ...

... leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications , Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: - Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner ...

... property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related ...

... regarding each event. Ensuring Exceptional Customer Service • Provides excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Responds effectively to guest problems and complaints. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction ...

Radisson Hotel Gurugram Sohna Road City Center is a full-service hotel in Sector 49, Gurugram, Haryana. The property has 135 rooms and suites, four dining outlets including Cafe Central, The Great Kabab Factory, The Brewhouse and a Patisserie, meeting and event facilities, spa, fitness amenities and an outdoor pool. Hotel ...

... along with Lean Six Sigma expertise. ​ Location: Kolkata ​ Experience: 10–15 Years ​ Work Mode: Work From Office Key Responsibilities - Own and manage the RTR service tower and ensure end-to-end delivery performance. - Lead service delivery in line with SLAs, OLAs, quality, and compliance requirements . - Manage teams, allocate ...

Job Summary: We are looking for a dynamic Customer Care Executive to handle customer interactions efficiently resolve queries and provide excellent service. The ideal candidate should have strong communication skills a customer-centric approach and the ability to handle multiple tasks in a fast-paced environment. Key Responsibilities: ...

... Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID, and Microsoft Intune, along with strong troubleshooting, ticket management, and customer service skills. Key Responsibilities - Microsoft 365 Support: Provide L1 support for Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint ...

... improvement opportunities. Required Skills & Experience • 3–8 years of relevant experience, with 2–4 years of international web chat, email or digital customer-service experience preferred. • Utilities customer-service experience is preferred. • Excellent written English with strong grammar, clarity, empathy and professional ...

Process Trainer – Voice | International Customer Care Are you passionate about training, coaching, and developing high-performing customer service teams? Join our Kolkata team as a Process Trainer – Voice and help international voice associates strengthen their communication, customer-handling, problem-solving, and service-quality ...

... communication, and service excellence training programs. 2. Process & SOP Training - Train employees on reservation processes, standard operating procedures (SOPs), service guidelines, and escalation protocols. - Ensure process compliance and consistency in service delivery. - Conduct refresher training and regular compliance assessments. ...

Radisson Hotel Gurugram Sohna Road City Center is a full-service hotel in Sector 49, Gurugram, Haryana. The property has 135 rooms and suites, four dining outlets including Cafe Central, The Great Kabab Factory, The Brewhouse and a Patisserie, meeting and event facilities, spa, fitness amenities and an outdoor pool. Hotel ...

... - Bachelor's degree in Information Technology or Computer Science or related discipline or equivalent professional experience - 8+ years of experience in IT Service Management, with 4+ years professional experience in IT Service Management - ITIL Certification is a must: ITIL Managing Professional, Practice Manager certification ...

... Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally ...

... obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • ...

... Operations, shared services, or people/business operations, including several years leading teams. - Proven experience building or running a People/HR shared services function and a tiered service model (self-service, shared services, experts). - Track record setting automation and enablement strategy and deploying AI or ...

... obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • ...