... infrastructure, CI/CD, and backend technologies. The position combines hands-on troubleshooting with continuous improvements to monitoring, deployment, and support processes. This is an opportunity to deepen your platform engineering expertise while contributing to highly automated, production-grade environments. Monitor ...
... most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 ...
... with CI/CD pipelines and DevOps methodologies. - ETL or ELT: Azure Data Factory, Databricks, Synapse, dbt (any two – Mandatory). Data Warehousing: Azure SQL Server/Redshift/Big Query/Databricks/Snowflake (Anyone - Mandatory). Data Visualization: Looker, Power BI, Tableau (Basic understanding to support stakeholder queries). ...
... and a demonstrated history of setting or raising engineering quality bars on a team Strong communication skills — able to explain technical tradeoffs to both engineers and non-technical stakeholders Experience mentoring other engineers and influencing engineering culture and practices Nice to Have: Experience integrating ...
Summary: Responsible for driving the successful adoption and operational support of telematics APIs by defining business requirements, leading feature launches, managing customer and dealer engagement, and providing technical consultation. Oversees support operations, ServiceNow SLA compliance, Snowflake data-sharing governance, ...
... Production Deployments This position is not intended for Desktop Support, Helpdesk Support, IT Support, or traditional System Administrator-only profiles. ~ Candidates should have genuine hands-on experience in DevOps engineering, automation, deployment infrastructure, containerization, or cloud/platform engineering .
Role Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support ...
... and maintain QA documentation, including test cases, test plans, test reports, training material, and process documentation. Mentor junior QA team members and support their technical and domain growth. Partner with the QA Lead to continuously improve QA processes, test coverage, and release quality. Support team coordination ...
Our partner is looking for a Platform Engineer based in India. You will work across Kubernetes, containerization, Linux, DevOps, CI/CD, Python, and cloud technologies to support system stability. The position combines proactive monitoring, incident response, troubleshooting, automation, and continuous improvement. You will ...
... stakeholders, anticipate challenges and proactively resolve issues throughout the project lifecycle. - Build strong relationships with vendors and external partners to support efficient and high-quality execution. - Review project outcomes, client feedback and business performance to identify opportunities for continuous improvement. ...
About the Role In this role, you'll manage back-end infrastructure support and provide advanced second-level support for service requests — covering everything from workstations, servers, and printers to networks and vendor-specific hardware/software. You'll also lead and manage the day-to-day activities of the service ...
Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...
com/link/jz0k0ciml5FhUkbG Job Title : Customer Service Specialist Role & responsibilities : Handle customer inquiries via phone. Provide detailed information about our products and services. Assist customers in making informed decisions about their insurance needs.
... troubleshooting, support operations, and AI-enabled service innovation. You will establish service standards, improve workflows and knowledge systems, and use support data to drive measurable operational improvements. Working closely with Product, Engineering, Operations, and AI teams, you will turn customer insights and ...
... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...
Role Summary :Seeking an experienced Production Support Analyst to provide L2/L3 support for Eagle STAR (Performance & Reporting) and Eagle PACE (Data Management) applications within an investment management environment. The role involves incident management, root cause analysis, data troubleshooting, release support, and ...
... operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part in enhancing customer satisfaction, supporting cross-sell initiatives, and contributing to the overall performance of the branch Roles & Responsibilities: ' Process banking transactions such as deposits, ...
... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...