... relevant stakeholders • Track contract workflows through approval stages and flag anything stalled or overdue Data, dashboards & reporting • Own the 120-day renewal tracker — keep it current, and flag upcoming renewals to the relevant owner with enough lead time to act • Build and maintain dashboards covering renewal status, ...
... what’s working, what’s annoying, what’s missing. Compile a monthly Voice of Subscriber report for product and leadership — real insights, not just raw data. Run renewal review calls with high-value accounts — recap the value delivered, address concerns, lock in the renewal. Freshers willing to work in customer success, account ...
Aryaka is seeking an experienced Customer Success Manager (CSM) to manage a portfolio of strategic enterprise customers across North America. The CSM will serve as the primary post-sales relationship owner and trusted advisor, driving customer adoption, value realization, retention, renewals, and expansion across Aryaka's ...
... responsibility for retention, expansion, and net revenue growth Develop trusted relationships with technical user, and executive stakeholders Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones. Identify and mitigate renewal or contraction risks in partnership with Internal teams. ...
... Disbursement Value (INR) Vs Plan o Active Customer Base Growth (%) o Market Share (%) in key geographies o Ticket Size (Avg Loan Amount) o Growth Mix - New vs Renewal loans Profitability & P&L Management - deliver profitable growth with cost discipline o Net Interest Margin (%) o Yield on Gold Loan Portfolio (%) o Cost to ...
... local dealers can deploy and manage it without needing a dedicated IT administrator. User Monetization & Product-Led Growth (PLG) Optimize end-to-end license renewal loops across desktop, mobile, and web channels leveraging UPI AutoPay, behavioral nudges, and timely renewal triggers. Partner Experience (B2B2C): Own the roadmap ...
Job Title: Customer Success Manager (CSM) Location: Department: Customer Success Reports We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration ...
... the company from time to time - Drive growth in New Business Premium (NBP) - Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums - Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis - Ensure compliance to ...
... of Training experience and Personal Training revenue. To ensure at least achieve the agreed upon metrics for Training PR, PT PR, PT session completion %, PT renewal %, PT SOP completion %, Trial to pack cvr %, Lead generation, Goal achievement and PT revenue generation on a monthly basis. To ensure adherence of Personal ...
... the company from time to time - Drive growth in New Business Premium (NBP) - Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums - Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis - Ensure compliance to ...
... the company from time to time - Drive growth in New Business Premium (NBP) - Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums - Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis - Ensure compliance to ...
... branch benchmarks 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) Assistant Branch Manager: Support branch business operations, supervise frontline staff, and drive daily productivity. Manager - Gold Valuation: Ensure accurate valuation, purity checks, ...
About the Role We're looking for a Senior Manager - Customer Success to own the strategy and execution behind how we support, engage, and retain customers across our Retail and Corporate segments — end to end, across the full lifecycle. You'll work with the Head of Customer Success: translating ambition into a working operating ...
... coordinating with internal teams to close tickets, building genuine relationships through regular in-person check-ins, and ensuring a smooth journey from onboarding to renewal. Client Support & Query Resolution - Serve as the first point of contact for all client queries received via call, text, and other channels. - Log and raise ...
Technical Project Manager Starts Immediately Competitive salary Competitive salary Experience Technical Project Manager - Enterprise Support The TPM is a strategic customer-facing role within the Support organization responsible for managing a portfolio of 10-12 , customer-facing role within the Support organization, responsible ...
... Outcomes: Join our Customer Success team to help execute our vision of reducing mundane work for legal teams and enhancing human productivity. Customer Success Managers at SpotDraft will end up owning the post-sale journey of our customers. As a Customer Success Manager, you will be responsible for activation, onboarding & ...
Customer Success Manager - Philippines Starts Immediately Competitive salary Competitive salary Experience Customer Success Team | Full-time | Relocation to Philippines Are you an evangelist who would like to help the marquee International enterprise brands? Own overall relationship with assigned clients and provide strategic ...
... At Aaron's, Being a Sales Manager Can Be a Building Block In The Career You've Always Wanted To Create For Yourself. Here's One Possible Path With Us Sales Manager Customer Accounts Manager General Manager The Details What You Need Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make ...
... the job purpose of the direct report/s to the job (in 2-3 lines for each report) Following roles are likely to be reported to Regional Head - Gold Loan Branch Manager - Gold Loan In absence of Branch Manager - Manager Gold Valuation, Gold Loan officer, Customer Service executive 6) Relationships:Describe the nature and purpose ...