AVEVA is creating software trusted by over 90% of leading industrial companies. Technical Support Engineer I Technical Support Manager, Hyderabad Department: CS – Technical Support We are seeking a highly motivated Technical Support Engineer to join our 24x7 Cloud Platform Support team. This role is critical in delivering ...
Customer Support Executive A global logistics leader standing up its India support centre Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India) A global logistics leader is building its India support centre and has partnered with Flexiple to hire its early team. Flexiple is a managed ...
... customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The role provides support to BP commercial customers through business process improvement and effective day to day running of the sales & accounts operations. Supporting all B2B, Dealer ...
... accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process.
The DrillOps Field Deployment Lead is comfortable in the rig environment and has advanced knowledge and access to the IT infrastructure at the wellsite.
... Requirements (Remote Work) - Minimum 16 GB RAM - Stable internet connection with at least 50 Mbps upload/download speed - Windows 11 or higher preferred Preferred Qualifications - Graduate or above - Experience with Microsoft support processes or concierge services - Familiarity with CRM or ticketing tools (Salesforce preferred)
... organization, apply now. We are currently seeking a Support Engineer (L1) to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). "Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments Effective operation in a 24×7 support model with rotating shifts Monitor production ...
... and help define KPIs that measure success. - Work with Data and Metrics: Help define performance metrics, validate data sources, and show how these numbers support smart decision-making. - Track Progress and Share Insights: Monitor how new processes are working, spot gaps, and prepare updates and recommendations for stakeholders. ...
... firmware patches within designated maintenance windows. • Documentation & SOP Development: Create and maintain accurate Knowledge Base articles and SOPs to support L1 operations and audit requirements. • Vendor Collaboration: Engage OEM vendors (Cisco TAC, SPOK, Mitel) for support cases and escalations through to resolution. ...
... management practices. - Proven ability to manage priorities, follow up actions, and meet SLA commitments. Technical Skills - Microsoft 365 administration and support. - Microsoft Teams administration and support. - Entra ID / Azure AD / On-prem AD operational support. - Exchange Online, SMTP and mail flow troubleshooting. ...
About The Role As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as ...
Desktop Support Engineer — Job Description - Surat ,Kapodra Nana Varachha Job Summary We are looking for a skilled Desktop Support Engineer to provide technical assistance to employees and ensure the smooth operation of desktops, laptops, printers, applications, and basic network services. The role involves diagnosing and ...
... globe. Our head office is in Australia, and we currently have more than 1000+ people around the world. We are seeking a dedicated and experienced Technical Support Agent to join our team. In this role, you will play a vital part in providing advanced technical support, performing deep-dive investigations into complex system ...
... management. - Good knowledge of customer support processes and best practices. - Experience with Zendesk reporting and analytics. - Experience directly handling support tickets in Zendesk. Exposure to omnichannel support (email, chat, voice, social). Experience working in a fast-paced support environment. Must be willing to ...
... recurring issues and surface recommendations for process improvement Cross-Functional Collaboration - Partner with Customer Success Managers on account-related support needs - Coordinate with the Implementation team to address onboarding issues - Relay product feedback to the Product team and support Engineering during bug ...
... to operational capabilities.- Recommend improvements to systems and to IT support process.- Recommend implementation standards.- Provide escalated technical support.- Monitor and complete tickets in assigned queues.- Provide after hours on-call support.- Participate in after-hours maintenance.- Keep IT management apprised ...
... capabilities. - Develop and maintain end-to-end process flows and gap analyses to support solution design. - Prepare and execute test plans, facilitate UAT, and support go-live activities. - Lead client training sessions and create user-friendly job aids to support platform adoption. Client Engagement & Delivery Support - Serve ...
... Enterprise). - Engineering Escalation & Collaboration: Perform systematic root-cause analysis and compile detailed system logs before collaborating with L2/L3 Support, QA, and Core Engineering teams on complex code-level or platform bugs. - Knowledge & Process Advisory: Document advanced troubleshooting workflows, edge-case ...
... Support Assistants to contribute their expertise to a customer project focused on delivering outstanding customer experiences. You will apply your customer support knowledge to help train next-generation AI systems using high-quality, real-world input. No prior AI experience is required — your customer support expertise ...
... on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification ...