... contact for customer support inquiries via email, chat, or phone Document recurring issues and user feedback to help inform product improvements Maintain detailed support records and contribute to the knowledge base and FAQs Identify support trends and suggest proactive solutions or workarounds Provide product training and onboarding ...
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
... grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Pre Sales and Deal Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Skill Skill Type Pre Sales and Deal Support Strong experience in pre‑sales (RFX), solution architecture ...
IT Support Specialist Start Date Starts  Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 3 year(s) 3 year(s) Apply By Not Provided Posted 1 week ago Job Be an early applicant About the job Role Overview: We are looking for a tech-savvy, detail-oriented IT Support Specialist to support and ...
About The Role Techdome is looking for a Technical Support Executive to join our client support team. You'll be the primary point of contact for clients based in the PST timezone, helping them resolve technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries ...
... standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... Days MaximumWork Location : Bangalore / Hyderabad / Chennai / Vizag Employment Type : Consultant / FreelancerWorking Mode : WFO / Remote (Should be ready to support 8 hours per day and flexible with shift timings)Skills Required :Responsibilities :- Provide data reporting functions to the business and technical community ...
... are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges. You have affinity with API troubleshooting, Postman, internet technologies and knowledge of technical processes (think HTML / JavaScript ...
... remote support. Answer inbound customer calls, diagnose the issue over the phone, and set the Book onsite visits into technician calendars and schedule remote support sessions - Deliver remote support to residential and business customers using remote access tools - Set up and troubleshoot email — IMAP, POP3, Microsoft Exchange ...
Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution. Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data ...
... deliverables while maintaining high engineering standards. - Spend a significant portion of your time designing and implementing robust backend services using Java and Spring Boot. - Build and maintain the supporting Angular frontend, ensuring a seamless connection between the UI and your backend logic. - Lead the transition ...
... the problem. Scope of Work - Contribute clear code samples, debugging approaches, and development insights across frontend and backend, using languages like JavaScript/TypeScript, Python3, Java, or Go. - Identify, troubleshoot, and resolve bugs that span both the UI and the underlying API or database layer. - Build small ...
... schedule meetings across multiple time zones. - Document Preparation: Format, proofread, and create reports, presentations, and internal documents. - Customer Support: Act as the first point of contact for basic client inquiries via email or chat, routing complex issues to the appropriate departments. - Virtual Filing: Organize ...
Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. This is a remote opportunity with paid training and opportunities for professional growth. Respond to client and customer inquiries by ...
... Worldwide Schedule: Flexible and autonomous, you pick the hours and days (including weekends if desired) micro1 is selecting expert Senior Software Engineers to support a customer's innovative project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, ...
... of experience in building and maintaining scalable automation frameworks for web and mobile applications. The ideal candidate should have strong expertise in Java-based automation frameworks , UI automation , and mobile automation using Appium , along with experience in data validation and process automation involving database ...
... requirements into scalable functional and technical solutions. - Work on solution design, fit-gap analysis, impact assessment, code reviews and troubleshooting. - Support SIT, UAT, deployments, upgrades, migrations, store rollouts, hypercare and production stabilization. - Resolve defects and provide production support. - Apply ...