Overview: We are seeking a highly motivated individual to join our team as an EUC Corporate Hardware Coordinator and Customer Support Specialist. In this role, you will be responsible for managing hardware activities for all GEO regions, including coordination of hardware returns, shipments, and replacements. Additionally, ...
... supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical ...
... request calls & requisitions through voice support. - Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. - Provide phone and help desk support for local and off-site users. - Provide network troubleshooting and support, as well as end-user software and hardware ...
Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing ...
... from logging and categorization through resolution, closure, and user communication. - Perform root cause analysis for recurring issues, identify trends, and support problem management initiatives to prevent future incidents. - Escalate complex or unresolved issues to appropriate support teams, ensuring complete documentation ...
... Secure IT. As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely ...
... joining the Engineering Operations team as a member of technical staff, focusing on application maintenance and improvement. You will also be called upon to support other Engineering applications, e.g., Position is 8AM-5PM Pacific Time Zone (India Night Shift). fully remote role Participate in global infrastructure & development ...
... technology mirrors our people - Smart, Innovative & Forward Thinking To maintain a competitive advantage as we grow, we are currently looking for a new 'Technical Support Engineer' Job purpose: To deliver effective technical support for POS solutions by diagnosing and resolving issues, monitoring system performance, managing ...
... of the hotel. Develops Talent Execute Hyatt's talent agenda and processes to recruit, hire, develop, retain, and motivate an inclusive and diverse workforce. Support colleagues in understanding their role as brand ambassadors so they can deliver authentic and caring service to customers and guests. Stakeholder Management ...
... issue descriptions, resolutions, and follow-up actions. Carry out all activities in accordance with company protocols and regulatory requirements. Technical Support to Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions that ...
... part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily ...
... on-call rotation and provide after-hours support as needed. Region (Website): Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. Experience supporting software products. Exposure to Wireshark/Tcpdump for protocol-level analysis. Basic understanding ...
... policies through training, communication, and documentation. Desktop Support Process Design & 24/7 On-Call Support Planning Design and implement scalable desktop support processes with clearly defined escalation and resolution paths. Establish and maintain a 24/7 on-call support roster ensuring continuous global coverage. Regularly ...
... HR Service Delivery certifications. - ITIL Foundation or higher certification. - Experience with ServiceNow integrations using REST/SOAP APIs. - Knowledge of JavaScript, Flow Designer, Integration Hub, and Service Catalog development. - Experience supporting global organizations with multi-region operations. Explore the ...
Experienced Executive Assistant position to provide senior level managers support, act as a service line SME for administrative tasks and train our remote team. In addition to the standard executive assistant responsibilities, this position needs to provide first level support and issue resolution to managers and remote ...
Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
... in English and Hindi (Hindi-speaking candidates preferred) - Basic computer proficiency (MS Office, email, CRM tools) - Experience with B2B or SaaS customer support Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer ...
... meeting rooms/AV, and onsite support) so our Bengaluru team can do their best work without friction. At the same time, you’ll be a key part of our global IT support model, partnering closely with the UK IT team to provide reliable coverage for EU hours and seamless support for colleagues across regions when needed. If you ...
Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities. Utilizes system monitoring utilities to monitor system availability. Extracts and compiles data system monitoring data to create availability scorecards and reports Perform research, systems analysis and design and makes recommendations ...