We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run ...
... remote access tools to diagnose and resolve issues for users across various locations. Hardware & Software Troubleshooting: Assist with basic troubleshooting for desktops, laptops, printers, and mobile devices, including installing and configuring software. Collaboration: Work closely with other IT teams (network, infrastructure, ...
... risk signals and build detections for credential abuse, MFA fatigue, and session anomalies. - Build detections for AI-enabled social engineering against help desk and finance workflows — impersonation, deepfake-assisted verification bypass, and account recovery abuse. - Support access review automation and joiner/mover/leaver ...
... healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms. As Lead IT & Desktop Support Engineer you will lead the day-to-day IT operation for the Konovo India office in Whitefield, Bengaluru—owning the full in-office technology experience ...
... account management, and MFA. Experience using ITSM ticketing tools such as ServiceNow & Jira Experience with remote support tools (SCCM remote assistant, Remote Desktop, etc.). Additional Skills: Advanced knowledge of Windows Desktop Operating Systems Thorough understanding of networking concepts like DNS, DHCP, Active Directory ...
... client. Research and identify solutions to software and hardware issues. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation ...
... client. Research and identify solutions to software and hardware issues. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation ...
... client. Research and identify solutions to software and hardware issues. Basic knowledge of networking principles and operating systems. Experience with remote desktop applications and help desk software. Hands-on experience with Windows/Linux/Mac OS environments. Hardware and Network Configuration. Software Installation ...
... connectivity issues, including LAN, Wi-Fi, VPN, DNS, DHCP, internet access, and remote connectivity problems. Maintain accurate ticket and time tracking within ServiceDesk Plus. Endpoint & Device Management Deploy, configure, and support laptops, desktops, workstations, printers, and peripherals. Support Windows 10/11 and macOS ...
Overview We invite you to become part of our esteemed IT Workforce Care Team as a Senior Service Desk Analyst. In this role, you will be a key member of the technical support team, responsible for overseeing team operations and delivering the highest level of customer service, as measured by metrics such as NPS, SLAs, AHT, ...
OperAxis is a W2 IT staffing firm supporting US clients. We are hiring remote Technical Recruiter Interns across India for first stage screening on a night desk. Mode: 100% remote, pan India Shift: 6:00 PM to 3:30 AM IST, 5 days a week Duration: 3 months, extendable on performance You will support first stage recruiting ...
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Helpdesk Analyst - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Helpdesk Analyst at Grade-6 position in Service Desk Must be a Graduate. https://jobeax.com/link/RwAqGjJgXL8fHuLv ...
... impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way. Job Summary The IT Service Desk Intern will serve as the first point of contact for IT-related incidents and service requests. The role involves troubleshooting basic hardware, software, and ...
... users to resolve issues. Utilize ITIL best practices to enhance and optimize the services provided to end users. High-level knowledge of supporting/managing desktop operating systems, including Windows and Mac Ability to troubleshoot Windows and Mac OS-related issues at hardware and software levels Ability to troubleshoot ...
... Comfortable speaking with customers over the phone. Comfortable using computers, Google Sheets, email, chat tools, and online platforms. Experience with Freshdesk or ZOHO desk similar customer-support toolswill be an advantage. Ability to work independently in a remote environment. Understands the importance of response ...
Company Description Coincashy operates an OTC desk specializing in secure conversion of Bitcoin and USDT to fiat currency at competitive market rates. The company focuses on fast, reliable transactions with instant payouts, whether in cryptocurrency or via direct bank transfer. Coincashy's services are designed for clients ...
... of the ITSC Team by providing technical support over the phone, remotely and occasionally in person, and maintaining the smooth operation of Stantec. Service Desk Analysts are under the management of the Team Lead, Service Desk Primary responsibility is prompt, courteous customer support and service - respond professionally ...
... organizational goals. What You Bring - University degree in IT Support, Computer Science, or a related discipline. - 13+ years of experience in IT support, service desk, or progressive IT operations roles. - Experience with Microsoft 365, Active Directory, Windows 10/11, endpoint devices, and IT service management concepts. - ...
... Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. https://jobeax.com/link/RwAqGjJgXL8fHuLv or any other technical degree preferred - Good communication ...