... JumpCloud is Intelligent, Secure IT. As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering ...
... Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer knowledge Ability to handle calls and customer queries professionally [Skills: customer experience,english,communication skills,customer satisfaction,customer support
Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
... scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. ...
Cedar Crest Home Care, LLC is seeking a dependable and customer-focused Customer Service Representative to support clients and families with inquiries, scheduling, and general assistance. This is a remote opportunity with paid training and opportunities for professional growth. Respond to client and customer inquiries by ...
... and ensure timely resolution to maintain high levels of customer satisfaction. Develop and implement efficient and scalable processes for managing customer support inquiries, including ticket management, escalation procedures, and knowledge base documentation. Eventually lead, mentor, and coach the customer support team ...
... trying to survive in an ever-changing digital world, join us! As the Manager, Customer Support at Webgility, you will lead, mentor, and grow our team of Customer Support Specialists. We are looking for a seasoned Customer Support Leader who brings deep SaaS expertise, strong people leadership, and a passion for customer excellence. ...
... Role Overview We're looking for a Customer Engagement Executive to be the voice of Peppy—supporting, guiding, and building meaningful relationships with our customers. This hybrid role includes both customer care and proactive communication, with the goal of ensuring every customer has a seamless and satisfying experience ...
Payplus Internet Services is hiring for Customer Support Executive Payplus Internet Services is hiring Customer Support Executives for a Pan-India, work-from-home voice process. This part-time opportunity enables candidates to support customers in their preferred Indian regional language while receiving structured training ...
... in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support. Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary. Provide hands-on support for ...
Customer Service Specialist A global consumer brand building its India customer operations Location: Remote (India) A well-known global consumer brand is building its India customer operations and has partnered with Flexiple to hire. You will support customers of a brand millions already trust, and help set the standard ...
... project management methodologies is essential. Proven ability to manage budgets, contracts, and client relationships is required, along with experience in customer-facing project delivery such as consulting, product implementation, or post-implementation support. Proficiency with project management tools such as Jira, ...
... Responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. ...
... “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention. 3-4 years of experience working with enterprise customers in a Customer ...
... Success (CS) Build and maintain strong relationships with customers to ensure satisfaction and success with Recruit CRM products. Provide onboarding and training support to new customers, ensuring they understand product features and capabilities. Develop customer success strategies to enhance customer experience and retention. ...
Senior Customer Success Manager: As part of this growth, we are building a world-class customer experience organization to support our expansion. Our Customer Success Managers are responsible for building strong, outcome-based relationships with our key clients, enabling them to expand their international presence and drive ...
... organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries , Sprinto combines scale with expertise to deliver trust and compliance. Trusted by leading organisations including Whatfix, Anaconda, ...
... looking for a Client Intake Specialist based in India. The Client Intake Specialist will serve as the first point of contact for prospective clients seeking legal support following accidents or injuries. You will handle inbound and outbound calls, gather detailed information, and build trust with individuals who may be experiencing ...
... Sales Leadership Truein is a fast-growing B2B SaaS company in Time & Workforce Management, built for distributed and on-ground workforces. Trusted by 500+ customers globally, we help organizations improve workforce visibility, reduce leakages, and drive operational efficiency with AI-driven technology. Headquartered in ...