... preemptive fixes that improve the product experience. - Drive down defects across process, product, and tech alongside CX leads. Who You Are - 2+ years in Customer Success or Customer Support, ideally at a fintech or B2C company. - Experienced resolving queries across live chat, email, and phone in the same role. - High ...
India, Bengaluru
View vacancy... the AI era? Join us at Zscaler. We are looking for a Customer Support Associate I to join our team. This is a Hybrid role, reporting to the Senior Manager, Customer Services in the Customer Success Organization department. As a vital member of the support organization, you will drive the seamless activation of products ...
India, Bengaluru
View vacancy... JumpCloud is Intelligent, Secure IT. As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering ...
India, Bengaluru
View vacancy... ecommerce brands. - Sales and sales management - Close deals to bring new revenue to ROI Hunter, owning the cycle through legal review Serve as the primary customer contact during the sales process; AI-augmented prospecting and outreach ~ Self-source opportunities using our outreach system - personalised landing pages paired ...
Rs 4.2 - 5 lakhs p.a.
... clients get set up in their space access, seating, amenities, and introductions to relevant on-site teams so they feel settled from day one. Billing & Collections Support • Coordinate with the finance team to resolve billing discrepancies raised by clients. 0–3 years of experience in customer support, client success, hospitality, ...
India, Bengaluru
View vacancy₹26k INR - ₹60k INR / month
*Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International Process Walk-in Interview - Monday to Saturday Walk-in Interview Time: 11:00AM-4:00PM Location: Ground Floor, InfoTech Centre,Milestone 14/2, Old Delhi–Gurugram Road,Dhundahera, Gurugram – 122016, Haryana Contact person ...
India, Gurugram
View vacancy... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat ...
... opportunities. Act as the voice of the customer and lead cross-functional initiatives across Sales, Solutions Engineering, Service Delivery, Network Operations, Support, Product, Finance, Legal, and Procurement. Maintain accurate customer health, renewal, and expansion forecasts in Salesforce and leverage data and AI-driven ...
India, Bengaluru
View vacancy$12.75 USD - $13.5 USD / hour
... Manager General Manager The Details What You Need Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager ...
... teams to identify upsell/cross-sell opportunities and support business growth. - Support operational goals by identifying process improvements and enhancing customer success workflows. 3+ years of experience in Customer Success, Account Management, or Client Support, preferably in SaaS or media/streaming tech environments. ...
... technical teams to resolve concerns and queries Bachelor's degree in any field (preferred) - 5- 7 years of industry experience - Proven experience in e-commerce, customer support, or a similar role - Fluency in multiple languages (e.g., English + Malayalam, Telugu, Tamil, Kannada, and Hindi) - Familiarity with e-commerce platforms ...
India, Bengaluru
View vacancyRole Summary : A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support ...
India, Rāniganj
View vacancy₹20k INR - ₹30k INR / month
... Familiarity with support ticketing systems (e.g., Previous experience in remote/virtual support roles Customer handling and support experience Basic computer knowledge Ability to handle calls and customer queries professionally [Skills: customer experience,english,communication skills,customer satisfaction,customer support
India, Panchkula
View vacancyCustomer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line Location: Remote (India) Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple ...
Our partner is looking for a Customer Support Lead based in India. As Customer Support Lead, you will lead and scale a global customer support function in a fully remote, technology-driven environment. You will oversee both AI-powered and human support operations while ensuring high-quality, timely, and safe resolutions ...
Fresher
Full time
Work at office
Immediate start
India, Chennai
View vacancy8700
About Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture ...
India, Bengaluru
View vacancy... Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic ...
India, Rāniganj
View vacancy... environment of accountability, growth and positive employee morale. The Technical Support Engineer will provide and in-depth level of technical support to our customer base and various departments within our client for specified software and SaaS products. This involves taking customer phone calls, responding to customer emails ...
... scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. ...
India, Rāniganj
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