1,779 remote desktop support jobs in India.

... releases with internal teams and vendors.- Identify process gaps and contribute to automation and continuous improvement.- Participate in on-call and weekend support https://jobeax.com/link/lY7843bU0cFT4qE4 Skills : - 5+ years of experience in Application/Production Support.- Strong knowledge of Windows Server/Desktop and ...

... initial troubleshooting. Own incident management from identification through resolution/escalation, ensuring accurate ticket updates and timely communication. Support recurring incident analysis, RCA preparation and implementation of preventive activities. Support application releases, pre/post deployment validation and production ...

... flagging patterns and gaps in monitoring coverage.- Ecosystem Tracking : Learn and track the technology stack, architecture disposition, and ownership of each supported application within a growing portfolio.- Cross-functional Coordination : Coordinate directly with the correct support groups and application owners to resolve ...

... cross-functional teams (development, QA, L2, DevOps, client) to drive rapid resolution. High reactivity and availability are key during these times. - On-Call Support: Provide dedicated on-call support outside of standard business hours on a rotational basis to ensure 24/7 coverage for critical incidents. This is not shift-based, ...

ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right individual to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing, and we are using it across asset classes, Front to Risk to ...

Responsibilities Direct Responsibilities · 5 + years of experience in Axiom development/production support. · Ability to understand and architect Axiom solutions for production support activities. · Flexible working in shifts, with at least 1 week of night shift in a month. · Provide L1\L2 tier production support (oncall ...

About the Role :We are looking for an experienced Production Support Analyst with hands-on experience in supporting and maintaining production applications. The ideal candidate should have strong expertise in Python, SQL, AWS, and L1/L2/L3 production support, along with excellent troubleshooting and problem-solving skills. ...

... - ensure that interested parties are clear on current status, highlighting any issues that might - impact delivery in the defined timescales to Team Leader/Support Manager. - Escalates to Team Leader/Support Manager when there are resource conflicts, or when SLA's - are at risk of not being met. Please note that this role ...

Job Summary :We are looking for a skilled and motivated Application Support Engineer to join our team, specializing in CPQ (Configure, Price, Quote) and Custom Applications https://jobeax.com/link/M9a9rctTQv09wjtH will serve as the second line of defense for complex technical issues, working closely with L1 support, development ...

... people/units from all possible sectors including Corporate, Retail, Institutional, Agriculture, MSME, SHG, and https://jobeax.com/link/VmUB8vCoJAhsc5ds : L2 Support EngineerTotal Experience : 4 - 6 YearsJob Description : Candidates should have relevant hands-on experience in production support/administration along with ...

Job Overview : The L3 Network Support Engineer is the Senior level position in Center of Excellence (CoE) team. The position involves interacting with the customer in designing advanced network solutions and ensuring the stability of high-availability environments. The position also involves troubling shooting complex issues ...

Mainframe L2 Support ResourceJob Summary : We are looking for an experienced Mainframe L2 Support professional to provide production support, incident management, and application troubleshooting for enterprise mainframe https://jobeax.com/link/uTkIfl1tAHKRWQPa ideal candidate should have strong hands-on experience with ...

... position is ideal for a motivated engineer looking to build their career within a global technology company that fosters a strong engineering culture and a supportive, customer-focused team. As a Support Engineer (L1), your primary responsibility involves efficiently addressing customer concerns communicated through tickets, ...

... enforce OWASP security and OAuth 2.0 practices, maintain runbooks/SOPs, and mentor junior engineers. What you need: Basic Skills & Qualifications - Experience & Support: 4 to 8 years in .NET development/L2-L3 support covering SLA management, incident triage, log analysis, RCA, and managing support across multiple parallel project ...

We’re Hiring: Lead Support Engineer (B2B SaaS) 📍 Location: Gurugram, Haryana (5 days onsite) 💼 Department: Technology | Customer Support Engineering ✈️ Outstation Candidates: Allowed (Relocation required) About the Role This is not a ticket-closer role. We’re looking for a senior, battle-tested Lead Support Engineer from ...

... complex data issues Collaborate with L1/L3 teams and cross-functional stakeholders to drive resolution within SLA Participate in 24/7 rotational on-call/shift support Document known issues, fixes, and runbooks for the support knowledge base. Required Skills & Experience 5+ years of overall IT/technical support experience ...

Overview : We're looking for a Senior IT Support Engineer who thrives in complex environments and enjoys solving deep technical problems across infrastructure, endpoints, identity, and security. This is not a traditional support role - you'll operate at L2/L3, own critical systems, and play a key role in strengthening our ...

... a related discipline.- 5+ years of hands-on experience in Production/Application Support with strong exposure to L2/L3 responsibilities.- Proven experience supporting mission-critical, high-availability, and transaction-intensive applications.- Strong experience in Production/Application Support (L2/L3).- Hands-on expertise ...

About the Role : Remote, India - Long-Term ContractWe are looking for an experienced L2/L3 Production Support Engineer to support business-critical applications within the banking and payments https://jobeax.com/link/oDjHfcAJ4htFUbSA ideal candidate will have strong experience in production incident management, application ...

Job Description : Looking for an experienced Mainframe L2 Production Support Engineer with strong application support and troubleshooting https://jobeax.com/link/NfKu17xn3PQ6gnFL Skills : - COBOL, JCL, VSAM, DB2- FileAid, FileManager, FileMaster- Changeman, Endevor- SAR - Production Job Monitoring- SFTP / Secure File Transfer- ...