2,339 l1 technical support jobs in India.

... communication, and application-level issues across BMS subsystems. Diagnose integration issues across BACnet, Modbus, LON, and IP-based protocols. Provide technical support through calls, emails, and remote sessions for live customer issues. Support testing of HVAC systems including AHU, RTU, Heat Pump, VAV and lighting ...

... or exposure to ticketing systems (Zendesk, Freshdesk, Salesforce, Jira, or similar) Customer Support Skills (Must Have) - 3-4 years of experience in customer support, service desk, or technical support - Strong written and spoken English communication skills - Ability to explain simple technical concepts clearly - Customer-first ...

... Cloudera on AWS, an on-premises Oracle data warehouse, Oracle GoldenGate replication, Apache Spark for ETL and data processing, and Alation for data governance. L1 support is handled by our existing team; this role is part of L2/L3 operations. ROLE MISSION Own the administration, stability and performance of the Cloudera ...

... contribute to engineering standards and reusable solutions. - Perform peer code reviews and mentor junior and mid-level engineers. L2 Application & Production Support - Provide Level 2 technical support for production applications and services, acting as an escalation point for incidents that cannot be resolved by L1/Operations ...

... answering operationally to the challenges of cybersecurity with an end-to-end vision and consistently across the Bank. With its identity domain, it offers the Technical IAM services to the group. In SEC18 and SEC17 team, we make support L2 for the technical IAM/PAM. Position Purpose: L1/L2 Support for the technical IAM Infrastructure ...

... governance, and client experience.- Escalate critical project risks and blockers to the appropriate stakeholders in a timely manner.- Proven track record managing L1/L2/L3 support team and prioritisation estimations.- Manage strong client relationships and execute smooth stakeholder management.- Own the monthly or quarterly ...

... operational documentation.- Design, develop, and consume APIs and integration interfaces between ABACUS and enterprise https://jobeax.com/link/cb0OsG0nL2SCCBf1 Support & Administration : - Provide L1/L2/L3 support for the ABACUS application suite.- Manage incident resolution, root cause analysis, and problem management activities.- ...

... https://jobeax.com/link/f12bD4FXpPiIkBRU clarity and accountability across support tiers (L1, L2, Solutions/Engineering), using a defined severity framework and escalation matrix (L1 to L2 to Engineering to Leadership).Mentorship & EnablementProvide technical mentoring to L2 engineers, especially in debugging, RCA writing, and incident https://jobeax.com/link/3Ufq4KL3tvbkek4M ...

... accountability for revenue growth targets. • Government sales motion — navigate government procurement cycles, including empanelment, tendering (GeM, RFP/RFQ), L1 processes, and budget cycles; build relationships with key decision-makers, procurement officers, and technical evaluators. • Private/enterprise sales motion — ...

SAP ABAP + FIORI TECHNICAL SUPPORT CONSULTANT Summary We are seeking an experienced professional to serve as an SAP ABAP and FIORI Technical Support Consultant within the IT Services sector. This pivotal role focuses on delivering high-level technical assistance and resolution for complex SAP environments, specifically ...

... evident and a key differentiator. - Provides technical support for Reservoir and Production Engineering sales activities such as bid proposal preparation, technical design options, and other technical services for RE domain. - Provides technical support for marketing activities such as presentations, demonstrations, and ...

... cross-functionally across Product, Sales, and Ops * Innovation: Shape the future of B2B payments Role snapshot Intermediate individual-contributor role blending frontline technical support with customer and partner API implementation. The hire will support customers by phone, email, and chat while guiding integrations from configuration ...

... control; and building automation, fire safety and security, HVAC control and energy solutions. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE" Position: Technical Sales Support Team Leader (Exports) Location: Gurugram, Haryana From our Smart Infrastructure - Electrification and Automation Solution Business Unit, India, ...

... Asia. The company specializes in multilingual customer support and leverages AI-driven solutions and a global gig workforce to deliver efficient and scalable support services. Key Responsibilities: - Lead and manage a team of Technical Support Agents (chat & email). - Monitor team performance and provide regular feedback, ...

Job Summary :We are looking for a skilled and motivated Application Support Engineer to join our team, specializing in CPQ (Configure, Price, Quote) and Custom Applications https://jobeax.com/link/M9a9rctTQv09wjtH will serve as the second line of defense for complex technical issues, working closely with L1 support, development ...

... Construction for 2D and 3D Geometry. Educational Qualifications: Master’s degree in Electrical/Mechanical Engineering, or a related field. Job Purpose: BorgWarner Technical Center India is seeking an experienced eMotor Design Methods & Tools Engineer to support the company's electromagnetics and multi-physics engineering capabilities ...

... communicate outcomes to relevant stakeholders. - Drive compliance with ASPICE process requirements, maintain oversight of Functional Safety (FuSa) aspects, and support internal and external ASPICE audits and assessments. Work Experience/Skills: - Proven experience in leading projects, including technical support, task planning, ...

... queries, stored procedures, blocking, deadlocks, and data issues.- Work closely with L1/L2, Development, DBA, DevOps, and business teams for incident resolution.- Support production releases and ensure issues are resolved within defined SLA.- Maintain RCA and technical support https://jobeax.com/link/PG7d7zuokUFz82IA Stack : ...

... high-performance, scalable backup and recovery solution - Distill complex requirements from a diverse stakeholder group - including Field (AE/CSM), Pricing & Packaging, Support, Design, and Product teams - into precise technical specifications. - Analyze how large-scale enterprise customer’s resilience needs to identify friction points ...

... Experience: 1 to 3Years Category: Software Development/ Engineering Main location: Bangalore Job Code: J0926-1872 Employment Type: Full Time Job Description: Provide L1/L2 End User Computing and Windows Support to users in a 24x7 support environment. The role involves troubleshooting Windows desktop/server issues, printer and ...